{"id":91995,"date":"2019-05-04T21:34:54","date_gmt":"2019-05-04T18:34:54","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=91995"},"modified":"2019-05-04T21:36:44","modified_gmt":"2019-05-04T18:36:44","slug":"elder-12inci-sektor-toplantisi-gerceklestirildi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/elder-12inci-sektor-toplantisi-gerceklestirildi\/","title":{"rendered":"(Turkish) ELDER 12’inci Sekt\u00f6r Toplant\u0131s\u0131 Ger\u00e7ekle\u015ftirildi"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Enerji ve Tabii Kaynaklar Bakanl\u0131\u011f\u0131 ve Enerji Piyasas\u0131 D\u00fczenleme Kurumu’nun destekleriyle d\u00fczenlenen Elektrik Da\u011f\u0131t\u0131m Hizmetleri Derne\u011fi (ELDER) 12. Sekt\u00f6r Toplant\u0131s\u0131, Enerji ve Tabii Kaynaklar Bakan\u0131 Fatih D\u00f6nmez’in kat\u0131l\u0131m\u0131yla Afyonkarahisar’da ger\u00e7ekle\u015ftirildi.<\/h1>\n

Enerji ve Tabii Kaynaklar Bakan\u0131 Fatih D\u00f6nmez, Elektrik Da\u011f\u0131t\u0131m Hizmetleri Derne\u011fi (ELDER) 12. Sekt\u00f6r Toplant\u0131s\u0131’nda yapt\u0131\u011f\u0131 konu\u015fmada, enerji piyasalar\u0131n\u0131n liberalle\u015fmesi ve rekabete dayal\u0131 bir enerji piyasas\u0131n\u0131n olu\u015fturulmas\u0131 i\u00e7in son y\u0131llarda \u00f6nemli ad\u0131mlar att\u0131klar\u0131n\u0131 s\u00f6yledi.<\/p>\n

Rekabetin, t\u00fcketiciye uygun maliyetli enerji arz\u0131, standard\u0131 her g\u00fcn daha da yukar\u0131 \u00e7ekilen hizmet \"\"kalitesi ve her anlamda m\u00fc\u015fteri memnuniyetinin art\u0131r\u0131lmas\u0131 anlam\u0131na geldi\u011fini dile getiren\u00a0Enerji ve Tabii Kaynaklar Bakan\u0131 Fatih D\u00f6nmez, rekabetin ayn\u0131 zamanda i\u015fverenler i\u00e7in daha fazla yat\u0131r\u0131m ve i\u015flerini b\u00fcy\u00fctme imk\u00e2n\u0131, \u00e7al\u0131\u015fanlar i\u00e7in daha fazla istihdam, kamu i\u00e7in ek finansal getiri demek oldu\u011funu kaydetti.<\/p>\n

D\u00f6nmez, T\u00fcrkiye’de d\u00fcnya standartlar\u0131nda hizmet sunulmas\u0131 i\u00e7in hem iletim hem de da\u011f\u0131t\u0131m altyap\u0131s\u0131n\u0131n yenilenmesi amac\u0131yla 2016-2020 d\u00f6neminde 18 milyar liras\u0131 \u00f6zel sekt\u00f6r, 12 milyar liras\u0131 kamu olmak \u00fczere 30 milyar liral\u0131k yat\u0131r\u0131m b\u00fct\u00e7esi belirlendi\u011fini an\u0131msatt\u0131.\u00a0Da\u011f\u0131t\u0131m sekt\u00f6r\u00fcnde “insan odakl\u0131 hizmetin” sorumlulu\u011fun \u00f6tesinde bir zorunluluk oldu\u011funu aktaran D\u00f6nmez, da\u011f\u0131t\u0131m sekt\u00f6r\u00fcn\u00fcn hizmet kalitesinin her ge\u00e7en y\u0131l daha da artt\u0131\u011f\u0131n\u0131 aktard\u0131.<\/p>\n

D\u00f6nmez, da\u011f\u0131t\u0131m \u015firketlerine hizmet kalitesinin art\u0131r\u0131lmas\u0131 i\u00e7in \u00e7ok net hedefler ve ba\u015far\u0131 kriterleri belirlediklerini ve bu kapsamda anketler d\u00fczenlediklerini anlatt\u0131.\u00a0B\u00f6ylece, da\u011f\u0131t\u0131m \u015firketlerine karneleri asl\u0131nda vatanda\u015flar\u0131n verdi\u011fine dikkati \u00e7eken D\u00f6nmez, “Son 3 y\u0131lda toplam 12,3 milyar lira yat\u0131r\u0131m yapt\u0131k. 3 y\u0131ll\u0131k planlanan ger\u00e7ekle\u015fme hedefimiz y\u00fczde 55 idi. Bu oranda son 3 y\u0131ll\u0131k ger\u00e7ekle\u015fme hedefimizde y\u00fczde 63’\u00fc yakalad\u0131k. \u0130n\u015fallah bu y\u0131l ve \u00f6n\u00fcm\u00fczdeki y\u0131l toplam 8,75 milyar liral\u0131k bir yat\u0131r\u0131m daha ger\u00e7ekle\u015ftirerek hedeflerimize ula\u015faca\u011f\u0131z. \u0130letim taraf\u0131nda y\u00fczde 119 ger\u00e7ekle\u015fmeyle, 2018’de yakla\u015f\u0131k 3,4 milyar lira yat\u0131r\u0131m\u0131 hayata ge\u00e7irdik. \u0130n\u015fallah 2019\u2019da da 2 milyar bir yat\u0131r\u0131m daha \u00f6ng\u00f6r\u00fcyoruz.” diye konu\u015ftu.<\/p>\n

D\u00f6nmez, t\u00fcm bu yat\u0131r\u0131mlar\u0131n m\u00fc\u015fteri memnuniyeti i\u00e7in yap\u0131ld\u0131\u011f\u0131n\u0131 dile getirerek, ger\u00e7ekle\u015ftirdikleri m\u00fc\u015fteri memnuniyeti anketine ili\u015fkin \u015fu verileri payla\u015ft\u0131:”M\u00fc\u015fteri memnuniyet oran\u0131n\u0131 ge\u00e7en y\u0131la g\u00f6re koruduk. Bizler i\u00e7in sevindirici olan bir ba\u015fka durum da sunulan hizmetten ‘\u00e7ok memnunum’ diyenlerin oran\u0131n\u0131n ge\u00e7en y\u0131la g\u00f6re artmas\u0131d\u0131r. Genel memnuniyet oran\u0131 y\u00fczde 64,8. Yine de alaca\u011f\u0131m\u0131z daha uzun bir yol var. Bu oran bizim i\u00e7in yeterli mi? Elbette hay\u0131r. Bu alanda h\u0131zl\u0131 ve pozitif bir ilerleme i\u00e7in y\u00fcr\u00fct\u00fclen \u00e7al\u0131\u015fmalar\u0131n bir an \u00f6nce kurumsalla\u015farak, \u015firket k\u00fclt\u00fcr\u00fc haline gelmesi gerekiyor. Ge\u00e7en y\u0131l oldu\u011fu gibi bu y\u0131l da ara\u015ft\u0131rman\u0131n en parlak sonu\u00e7lar\u0131 \u00e7a\u011fr\u0131 merkezlerinin sundu\u011fu hizmetin kalitesinde. Burada neredeyse y\u00fczde 100\u2019lere varan memnuniyet oranlar\u0131na ula\u015ft\u0131k. 2017\u2019de y\u00fczde 99,21 olan ‘ula\u015f\u0131labilirlik seviyesi’ y\u00fczde 99,69\u2019a ula\u015ft\u0131. 2017\u2019de y\u00fczde 89,06 olan ‘servis seviyesi’ 2018\u2019de y\u00fczde 91,69\u2019a, 2017\u2019de y\u00fczde 96,35 olan ‘cevaplama oran\u0131’ ise y\u00fczde 97,26\u2019ya y\u00fckseldi. Kesintilerin azalmas\u0131 i\u00e7in bir ‘Ar\u0131za \u00c7al\u0131\u015ftay\u0131’ ger\u00e7ekle\u015ftirdik. Burada 5 k\u00f6k neden var. Bunlar, bak\u0131m eksikli\u011fi, hava muhalefeti ve d\u0131\u015fsal etkiler, malzeme, te\u00e7hizattan kaynakl\u0131 ar\u0131zalar ile i\u015f\u00e7ilik ve montaj hatalar\u0131, \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara ait da\u011f\u0131t\u0131m tesislerinden da\u011f\u0131t\u0131m \u015febekesine yans\u0131yan ar\u0131zalar ve \u015febekeye verilen hasarlar.”\u00a0Di\u011fer yandan ankette en \u00f6nemli ba\u015fl\u0131klardan birinin denetimler oldu\u011funu belirten D\u00f6nmez, her da\u011f\u0131t\u0131m \u015firketinin en az bir kere denetlendi\u011fini aktard\u0131.<\/p>\n

D\u00f6nmez, denetimler sonucu Ocak 2017’den bu yana da\u011f\u0131t\u0131m \u015firketlerine 46 milyon lira, g\u00f6revli tedarik \u015firketlerine 5,5 milyon lira idari para cezas\u0131 uyguland\u0131\u011f\u0131n\u0131 ifade ederek, “Vatanda\u015flar\u0131m\u0131z rehabilitasyon kaynakl\u0131 kesintilerin g\u00fcnl\u00fck hayat\u0131nda nas\u0131l bir iyile\u015fme sa\u011flayaca\u011f\u0131n\u0131n fark\u0131nda olmal\u0131. Vatanda\u015flar\u0131m\u0131za daha iyi ve daha kaliteli hizmet sunmak i\u00e7in T\u00fcrkiye\u2019nin mevcut 30-40 y\u0131ll\u0131k altyap\u0131s\u0131n\u0131 yeniledi\u011fimizi anlatmak zorunday\u0131z. Zorunday\u0131z \u00e7\u00fcnk\u00fc vatanda\u015flar\u0131m\u0131z yap\u0131lan yat\u0131r\u0131m\u0131 bildik\u00e7e kesintilerin altyap\u0131 temelli olmad\u0131\u011f\u0131n\u0131n daha fazla fark\u0131nda olacak.” diye konu\u015ftu.\u00a0Ayr\u0131ca, vatanda\u015fa bilgi vermeden hi\u00e7bir \u015firketin elektrik kesintisine gidemeyece\u011finin alt\u0131n\u0131 \u00e7izen D\u00f6nmez, bu t\u00fcr bir hareketin de gerekli cezai i\u015flemle kar\u015f\u0131la\u015faca\u011f\u0131n\u0131 s\u00f6yledi.<\/p>\n

D\u00f6nmez, vatanda\u015flar\u0131n en \u00f6nem verdi\u011fi konulardan birinin ayd\u0131nlatma oldu\u011funu ve ar\u0131zal\u0131 ayd\u0131nlatma armat\u00fcrlerinin bildirilmesi i\u00e7in bir “Ayd\u0131nlatma Mobil Takip Uygulamas\u0131” kullan\u0131ld\u0131\u011f\u0131n\u0131 aktard\u0131.<\/p>\n

Bug\u00fcne kadar 70 bin \u015fikayet al\u0131nd\u0131\u011f\u0131n\u0131 ve y\u00fczde 99,4’\u00fcn\u00fcn giderildi\u011fini belirten D\u00f6nmez, i\u015flemlerin kolayla\u015fmas\u0131 i\u00e7in elektrik aboneli\u011fi, fesih ve bor\u00e7 sorgulama i\u015flemlerini “e-Devlet” \u00fczerinden yapabildi\u011fini dile getirdi.\u00a0Baz\u0131 tedarik \u015firketleri her \u00fc\u00e7 hizmeti de elektronik ortam \u00fczerinden sunarken baz\u0131 \u015firketlerin hen\u00fcz bir ya da iki hizmeti e-Devlet \u00fczerinden sundu\u011funu ifade eden D\u00f6nmez, “Kalanlar\u0131n da sisteme h\u0131zla entegre edilmesi i\u00e7in \u00e7al\u0131\u015fmalar s\u00fcr\u00fcyor. \u0130n\u015fallah en k\u0131sa s\u00fcrede b\u00fct\u00fcn \u015firketlerimiz her \u00fc\u00e7 hizmeti de e-devlet \u00fczerinden tam zamanl\u0131 olarak sunmu\u015f olacak.” dedi.<\/p>\n

D\u00f6nmez, Cumhurba\u015fkan\u0131 Recep Tayyip Erdo\u011fan taraf\u0131ndan a\u00e7\u0131klanan “ihtiya\u00e7 sahibi ailelere elektrik deste\u011fi” kapsam\u0131nda mart ve nisan aylar\u0131nda 130’ar milyon olmak \u00fczere toplam 260 milyon liral\u0131k tahsisat yapt\u0131klar\u0131n\u0131 a\u00e7\u0131klad\u0131.\u00a0\u00c7ift\u00e7iler i\u00e7in de tar\u0131msal sulama tarife grubunun kapsam\u0131n\u0131 geni\u015flettiklerini hat\u0131rlatan D\u00f6nmez, hayvanc\u0131l\u0131kla u\u011fra\u015fan ve seralarda \u00fcretim yapan abonelere toplamda 500 milyon liral\u0131k dolayl\u0131 destek sa\u011flanm\u0131\u015f olaca\u011f\u0131n\u0131 bildirdi<\/p>\n

D\u00f6nmez, ger\u00e7ekle\u015ftirdikleri anket kapsam\u0131nda t\u00fcketicilere da\u011f\u0131t\u0131m bedelini bilip bilmedikleri y\u00f6n\u00fcnde soru y\u00f6nelttiklerini belirterek, \u201cAra\u015ft\u0131rma sonu\u00e7lar\u0131m\u0131za g\u00f6re vatanda\u015flar\u0131m\u0131z\u0131n y\u00fczde 42\u2019si da\u011f\u0131t\u0131m bedelini halen elektrik faturas\u0131n\u0131n da\u011f\u0131t\u0131lmas\u0131, y\u00fczde 38\u2019i ise saya\u00e7lar\u0131n okunmas\u0131 bedeli olarak biliyor. Bu konuya daha fazla e\u011filmemiz ve vatanda\u015flar\u0131m\u0131z\u0131 bu konuda do\u011fru bilgilendirmemiz \u00e7ok \u00f6nemli. Kamuoyunda san\u0131ld\u0131\u011f\u0131n\u0131n aksine da\u011f\u0131t\u0131m bedeli saya\u00e7 okuma bedeli de\u011fildir. Ayr\u0131ca saya\u00e7 okuma bedeli ad\u0131 alt\u0131nda herhangi bir \u00fccret al\u0131nmamaktad\u0131r. Da\u011f\u0131t\u0131m bedeli elektri\u011fin sorunsuz bir \u015fekilde yurdun her yerine ula\u015fmas\u0131 i\u00e7in al\u0131nan bedelin genel ad\u0131d\u0131r. Elektri\u011fin bizlere ula\u015fmas\u0131 b\u00fcy\u00fck bir altyap\u0131 yat\u0131r\u0131m\u0131n\u0131 da gerektirir. \u0130letim ve da\u011f\u0131t\u0131m faaliyetleri i\u00e7in her y\u0131l ortalama 17,5 milyar lira \u015febeke i\u015fletmesi ve 9,5 milyar lira da \u015febeke tesisi ve di\u011fer yat\u0131r\u0131mlar olmak \u00fczere toplamda 27 milyar liral\u0131k harcama yap\u0131l\u0131yor. \u00d6te yandan da\u011f\u0131t\u0131m bedelinin enerji bedeline oran\u0131 Avrupa Birli\u011fi\u2019nde y\u00fczde 51 iken bizde bu rakam y\u00fczde 35\u2019tir. 42 milyon aboneye ula\u015fmak i\u00e7in iletim ve da\u011f\u0131t\u0131mda bug\u00fcn 120 bin personel \u00e7al\u0131\u015f\u0131yor. 1 milyon 460 kilometrelik geli\u015fmi\u015f bir \u015febeke a\u011f\u0131na sahibiz. Bu d\u00fcnyan\u0131n etraf\u0131n\u0131 37 kez dola\u015fabilecek bir a\u011f anlam\u0131na geliyor. B\u00f6ylesine g\u00fc\u00e7l\u00fc bir altyap\u0131 tek bir \u015fey i\u00e7in var. O da elektri\u011fin sorunsuz, kaliteli ve s\u00fcrekli bir \u015fekilde evlerimize, okullar\u0131m\u0131za, sanayi tesislerimize, hastanelerimize, k\u0131sacas\u0131 yurdun her yerine ula\u015fmas\u0131, hayat\u0131n kesintisiz bir \u015fekilde devam etmesi i\u00e7indir.” konu\u015fmas\u0131na devam etti<\/p>\n

Elektrikte kay\u0131p ka\u00e7ak oran\u0131n\u0131n da ciddi bir oranda azald\u0131\u011f\u0131n\u0131 anlatan D\u00f6nmez, enerji verimlili\u011finin do\u011fru anlat\u0131lmas\u0131 gerekti\u011finin de alt\u0131n\u0131 \u00e7izdi.<\/p>\n

D\u00f6nmez, hen\u00fcz evlerde veya i\u015fyerlerinde enerji verimlili\u011fi sa\u011flayacak uygulama ya da sat\u0131n almalarda bulunup bulunulmad\u0131\u011f\u0131 sorusuna olumsuz yan\u0131t verenlerin oran\u0131n\u0131n y\u00fczde 81 oldu\u011funa i\u015faret ederek, “Enerji verimlili\u011finin k\u0131sa d\u00f6nemli bir gider kalemi de\u011fil aksine getirileriyle hem aile b\u00fct\u00e7esini hem de \u00fclke b\u00fct\u00e7esini rahatlatan uzun vadeli ve karl\u0131l\u0131\u011f\u0131 y\u00fcksek bir ticari yat\u0131r\u0131m arac\u0131 olarak anlatmal\u0131y\u0131z.” \u0130fadeleriyle konu\u015fmas\u0131n\u0131 tamamlad\u0131.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Enerji ve Tabii Kaynaklar Bakanl\u0131\u011f\u0131 ve Enerji Piyasas\u0131 D\u00fczenleme Kurumu’nun destekleriyle d\u00fczenlenen Elektrik Da\u011f\u0131t\u0131m Hizmetleri Derne\u011fi (ELDER) 12. Sekt\u00f6r Toplant\u0131s\u0131, Enerji ve […]<\/p>\n","protected":false},"author":1,"featured_media":91997,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[1110,1824,7315,34979,19638,34980,26353,20074,67,1009,26559,27530,793],"views":678,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/91995"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=91995"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/91995\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/91997"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=91995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=91995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=91995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}