{"id":8663,"date":"2013-03-22T16:41:31","date_gmt":"2013-03-22T13:41:31","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=8663"},"modified":"2013-03-22T16:41:57","modified_gmt":"2013-03-22T13:41:57","slug":"dogalgaz-faturasini-kabartan-7-neden","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/dogalgaz-faturasini-kabartan-7-neden\/","title":{"rendered":"(Turkish) Do\u011falgaz Faturas\u0131n\u0131 Kabartan 7 Neden"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

Do\u011falgaz faturalar\u0131n\u0131 \u015fikayet eden t\u00fcketicilerin \u015fikayetlerinden www.sikayetvar.com analiz haz\u0131rlad\u0131.<\/strong><\/p>\n

1-Usuls\u00fcz Kullan\u0131m \u00dccretine Dikkat:<\/strong> Resmi olmayan bir \u015fekilde do\u011falgaz kullan\u0131l\u0131rsa, onay olmadan do\u011falgaz sayac\u0131 ya da tesisat\u0131 de\u011fi\u015ftirilirse, s\u00f6zle\u015fmede kullan\u0131c\u0131n\u0131n ad\u0131 olmad\u0131\u011f\u0131 halde do\u011falgaz kullan\u0131rsa ve kapat\u0131lan sayac\u0131 kullan\u0131c\u0131 a\u00e7arsa ceza uygulan\u0131yor. \u201c3 ay \u00f6nce yerle\u015fmi\u015f oldu\u011fum daireme 2 ay fatura gelmeyince, ge\u00e7en ay do\u011falgaz da\u011f\u0131t\u0131m firmas\u0131na giderek durumu anlatt\u0131m. Sayac\u0131n m\u00fcteahhit firma \u00fczerine kay\u0131tl\u0131 oldu\u011funu ve \u00fczerime almam gerekti\u011fini s\u00f6ylediler. Ben de gerekenleri yapt\u0131m. Fakat bu ay ilk defa gelen do\u011falgaz faturamda, 70 TL g\u00fcvence bedelinden hari\u00e7, 63 TL \u2018usuls\u00fcz kullan\u0131m bedeli\u2019 diye bir \u00fccretin faturaland\u0131r\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6rd\u00fcm. Do\u011falgaz\u0131 usuls\u00fcz kullanmak gibi bir \u015fey yapmad\u0131m. Ma\u011fduriyetimin giderilmesini arz ediyorum.\u201d<\/p>\n

2- Tesisat Kontrol Bedeli Faturalar\u0131 Kabartt\u0131:<\/strong> 21 TL\u2019den ba\u015flayan bu bedel t\u00fcketicilerin g\u00f6z\u00fcnden ka\u00e7mad\u0131. Bir\u00e7ok t\u00fcketici hem bu \u00fccreti hem de bu bedele uygulanan KDV\u2019yi \u015fikayet etti. \u201cEvime do\u011falgaz s\u00f6zle\u015fmesi yapt\u0131rd\u0131m. Do\u011falgaz kullan\u0131m s\u00f6zle\u015fmesinde belirtilmeyen ve daha sonra faturama yans\u0131yan 21 TL + KDV tutar\u0131ndaki \u2018Tesisat Kontrol Bedeli ‘nin neden yans\u0131t\u0131ld\u0131\u011f\u0131n\u0131 yetkililere sormak istiyorum. Az \u00f6nce m\u00fc\u015fteri temsilcisine bu tutar\u0131n neden yans\u0131t\u0131ld\u0131\u011f\u0131n\u0131 sordu\u011fumda bu tutar s\u00f6zle\u015fmede belirtilmi\u015ftir cevab\u0131n\u0131 al\u0131yorum.\u201d<\/p>\n

3- Faturada Endeks Hatas\u0131na Dikkat Edin:<\/strong> Kullanmad\u0131\u011f\u0131n\u0131z gaz\u0131n paras\u0131n\u0131 \u00f6d\u00fcyor olabilirsiniz. Do\u011falgaza abone olacaklar evde sizden \u00f6nce do\u011falgaz t\u00fcketimi varsa endeksleri kontrol edin. \u201cBir \u00f6nceki abonenin endeksi yeni aboneden tekrar tahsil ediliyor. Do\u011falgaz\u0131n a\u00e7\u0131lmas\u0131 i\u00e7in s\u00f6zle\u015fme imzalad\u0131m. Gaz a\u00e7ma s\u00f6zle\u015fmesinde endeks 1501 m3. Benden \u00f6nce kullan\u0131p da gazi kapatt\u0131ran abonenin son endeks 1501 m3 iken dun saya\u00e7 okumaya gelen g\u00f6revli ilk endeksi 1206 girerek ya da sistemden g\u00f6rerek bana 12 g\u00fcnl\u00fck sadece mutfakta kullan\u0131lan gaz i\u00e7in 295, 60 m3 kullan\u0131m ve 267, 10 TL fatura d\u00fczenlemi\u015f. Firma kullanmad\u0131\u011f\u0131m, benden \u00f6nceki abonenin kullan\u0131p da \u00f6demesini yaparak kapatt\u0131rd\u0131\u011f\u0131 gaz\u0131n \u00fccretini bir de benden mi tahsil edecekti?\u201d<\/p>\n

\"\"4- \u201cAbone Bedeli\u201d Ne Ek Olarak\u201cG\u00fcvence Bedeli:<\/strong> Abonelik s\u0131ras\u0131nda al\u0131nan abone ba\u011flant\u0131 bedeline bir ba\u015fka \u00fccret daha tahsil ediyor ki bu t\u00fcketicinin belini b\u00fck\u00fcyor. \u201cDo\u011falgaz aboneli\u011fine giderken \u2018Abone Bedeli\u2019ni \u00f6deyece\u011fimizi biliyorduk ama s\u00f6zle\u015fme esnas\u0131nda bir de \u2018G\u00fcvence Bedeli\u2019nin tahsil edilece\u011fini bilmiyorduk. 300-400 TL aras\u0131nda de\u011fi\u015fen \u00fccret EPDK taraf\u0131ndan her y\u0131l yenileniyormu\u015f. Abonelik bedeli, bir defaya mahsus olmak ve geri iade edilmemek \u00fczere kdv dahil ; g\u00fcvence bedeli ise s\u00f6zle\u015fme feshi halinde ilgili mevzuat \u00e7er\u00e7evesinde geri verilmek \u00fczere kdv hari\u00e7 tahsil ediliyor. G\u00fcvence bedeli abonelik s\u00f6zle\u015fmesi imzalan\u0131rken dayat\u0131l\u0131yor. \u00d6demezseniz abone olam\u0131yorsunuz.\u201d<\/p>\n

5- Faturalar Yanl\u0131\u015f Okunan Saya\u00e7lar \u00dczerinden Hesaplan\u0131yor!:<\/strong> Do\u011falgaz faturan\u0131z birden bire normalin \u00e7ok \u00fczerinde gelmeye ba\u015flad\u0131 ise bir hata var demektir. Abonelerin do\u011falgaz sayac\u0131 hatal\u0131 ve eksik okundu\u011fu i\u00e7in abonelere b\u00fcy\u00fck mebla\u011flarda bor\u00e7 \u00e7\u0131kart\u0131l\u0131yor. \u201cDo\u011falgaz faturam 593 TL gelince g\u00f6zlerime inanamad\u0131m. Sayac\u0131 kontrol ettim ilk endeks (4040) son endeks (4561) olarak okunmu\u015f \u015fu anki endeks ise (4161) bu sayac\u0131 yanl\u0131\u015f okuyan personelden \u015fikayet\u00e7iyim.\u201d<\/p>\n

6-Sayac\u0131n\u0131z\u0131 Kontrol Ettirin Ar\u0131zal\u0131 Olabilir!:<\/strong> Ar\u0131zal\u0131 saya\u00e7lar faturalar\u0131n y\u00fcksek gelmesine neden oluyor. Hatta sayac\u0131n\u0131z kapal\u0131 iken bile size fatura yaz\u0131l\u0131yor olabilir. \u201cDo\u011falgaz\u0131 sadece du\u015f i\u00e7in kullan\u0131yorum. Kombim ar\u0131za yap\u0131nca yeni kombi takt\u0131rd\u0131m. Normalde 15-20 TL gelen faturam yeni kombi takt\u0131rd\u0131ktan sonra 40-60 TL gelmeye ba\u015flad\u0131. Akabinde kombimi takan firmay\u0131 arad\u0131m gelip kontrol ettiler. Hem mutfak hem de kombi vanas\u0131n\u0131 kapatarak kontrol ettiler ve vanalar kapal\u0131 iken saatin kendi kendine \u00e7al\u0131\u015ft\u0131\u011f\u0131 ortaya \u00e7\u0131kt\u0131. Sayac\u0131 ana vanas\u0131ndan da kapat\u0131nca saya\u00e7 \u00e7al\u0131\u015fmay\u0131 durdurdu.\u201d<\/p>\n

7- \u0130ki Kere Kesilen Faturalara Dikkat!:<\/strong> Fatura \u00f6demeleri i\u00e7in otomatik \u00f6deme talimat\u0131 verenler hesab\u0131n\u0131zdan tahsil edilen \u00fccreti kontrol edin. \u201cAral\u0131k’ta do\u011falgaz \u00f6demesi i\u00e7in otomatik \u00f6deme talimat\u0131 verdim. Aral\u0131k fatura bedelim olan 112.82 TL’yi iki kere bankamdan tahsil edilmi\u015f. Bana fazladan kesilen tutar\u0131n gelecek ay faturamdan kesilece\u011fi belirtildi. Ben de b\u00f6yle bir \u015feyi istemedi\u011fimi, fazladan al\u0131nan tutar\u0131n geri \u00f6denmesini istedim. Kafalar\u0131na g\u00f6re banka hesab\u0131mdan fazla tahsilat yapabiliyorlarsa bankama nas\u0131l geri \u00f6deme yapam\u0131yorlar anlam\u0131yorum.\u201d<\/p>\n

Kaynak: Energy World<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.Do\u011falgaz faturalar\u0131n\u0131 \u015fikayet eden t\u00fcketicilerin \u015fikayetlerinden www.sikayetvar.com analiz haz\u0131rlad\u0131. 1-Usuls\u00fcz Kullan\u0131m \u00dccretine Dikkat: Resmi olmayan bir \u015fekilde do\u011falgaz kullan\u0131l\u0131rsa, onay olmadan do\u011falgaz sayac\u0131 […]<\/p>\n","protected":false},"author":1,"featured_media":8664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46,53],"tags":[226,1251,67,3765],"views":866,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/8663"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=8663"}],"version-history":[{"count":2,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/8663\/revisions"}],"predecessor-version":[{"id":8666,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/8663\/revisions\/8666"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/8664"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=8663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=8663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=8663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}