{"id":69439,"date":"2017-11-23T13:19:18","date_gmt":"2017-11-23T10:19:18","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=69439"},"modified":"2017-11-23T13:19:18","modified_gmt":"2017-11-23T10:19:18","slug":"cedasa-mukemmellikte-5-yildiz-belgesi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/cedasa-mukemmellikte-5-yildiz-belgesi\/","title":{"rendered":"(Turkish) \u00c7EDA\u015e\u2019a \u2018M\u00fckemmellikte 5 Y\u0131ld\u0131z\u2019 Belgesi"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

\u00c7EDA\u015e, 26. Kalite Kongresi\u2019nde KalDer taraf\u0131ndan verilen \u2018Avrupa Kalite Y\u00f6netim Vakf\u0131 M\u00fckemmellikte Yetkinlik 5 Y\u0131ld\u0131z\u2019 belgesi ald\u0131. \u00c7EDA\u015e Genel M\u00fcd\u00fcr\u00fc Ahmet Sait Akbo\u011fa, \u201cT\u00fcrkiye\u2019de elektrik da\u011f\u0131t\u0131m \u015firketleri aras\u0131nda bu belgeyi alan ilk \u015firket olman\u0131n mutlulu\u011funu ya\u015f\u0131yorum. Bundan sonraki hedefimiz Avrupa M\u00fckemmellik \u00d6d\u00fcl\u00fc\u2019n\u00fcn sahibi olmak\u201d dedi.<\/strong><\/p>\n

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Kalite yolculu\u011funda m\u00fckemmelli\u011fi hedefleyen \u00c7aml\u0131bel Elektrik Da\u011f\u0131t\u0131m A.\u015e. (\u00c7EDA\u015e),\u00a0 att\u0131\u011f\u0131 ad\u0131mlar\u0131n sonucunda \u2018m\u00fckemmellikte 5 y\u0131ld\u0131z\u2019\u0131n sahibi oldu. T\u00fcrkiye Kalite Derne\u011fi (KalDer) taraf\u0131ndan kaliteyi T\u00fcrkiye \u00e7ap\u0131nda yayg\u0131nla\u015ft\u0131rmak amac\u0131yla ba\u015flat\u0131lan Ulusal Kalite Hareketi\u2019ne Temmuz 2017\u2019de d\u00e2hil olan \u00c7EDA\u015e, \u2018M\u00fckemmellikte Yetkinlik 5 Y\u0131ld\u0131z\u2019 belgesine lay\u0131k g\u00f6r\u00fcld\u00fc. Bu y\u0131l \u2018D\u00f6n\u00fc\u015f\u00fcme Liderlik\u2019 ana temas\u0131yla \u0130stanbul\u2019da ger\u00e7ekle\u015ftirilen 26. Kalite Kongresi\u2019nin ikinci g\u00fcn\u00fcnde KalDer taraf\u0131ndan verilen Avrupa Kalite Y\u00f6netim Vakf\u0131 (EFQM) M\u00fckemmellikte Yetkinlik 5 Y\u0131ld\u0131z Belgesi\u2019ni alan \u00c7EDA\u015e, T\u00fcrkiye\u2019de elektrik da\u011f\u0131t\u0131m \u015firketleri aras\u0131nda bu belgeyi alan ilk \u015firket unvan\u0131na da kavu\u015ftu.<\/p>\n

T\u00dcRK\u0130YE\u2019DE \u00d6RNEK \u015e\u0130RKET OLMA YOLUNDA \u0130LERL\u0130YORUZ<\/strong><\/p>\n

22 Kas\u0131m g\u00fcn\u00fc \u0130stanbul\u2019da Zorlu Performans Sanatlar\u0131 Merkezi\u2019nde ger\u00e7ekle\u015ftirilen t\u00f6rende haz\u0131r bulunan \u00c7EDA\u015e Genel M\u00fcd\u00fcr\u00fc Ahmet Sait Akbo\u011fa,<\/strong> \u201cSay\u0131n Enerji ve Tabii Kaynaklar Bakan\u0131m\u0131z Berat Albayrak, sekt\u00f6r toplant\u0131lar\u0131nda da\u011f\u0131t\u0131m \u015firketleri olarak bizlere m\u00fc\u015fteri memnuniyeti ve kaliteye y\u00f6nelik hedefler koydu. \u00c7EDA\u015e olarak bu hedefler do\u011frultusunda elektrik da\u011f\u0131t\u0131m sekt\u00f6r\u00fcnde T\u00fcrkiye\u2019de \u00f6rnek bir \u015firket olma yolunda ilerliyoruz.\u00a0 Temmuz 2017\u2019de KalDer ile Ulusal Kalite Hareketi \u0130yi Niyet Bildirgesi\u2019ni imzalayarak EFQM M\u00fckemmellik Modeli \u00e7al\u0131\u015fmalar\u0131na ba\u015flad\u0131k ve M\u00fckemmellikte Yetkinlik belgesi i\u00e7in ba\u015fvurduk. KalDer taraf\u0131ndan 16-18 A\u011fustos 2017 tarihlerinde yap\u0131lan saha denetimleri sonras\u0131nda \u015firketimiz M\u00fckemmellikte Yetkinlik 5 Y\u0131ld\u0131z belgesini almaya hak kazand\u0131\u201d dedi.<\/p>\n

B\u0130R SONRAK\u0130 HEDEF\u0130M\u0130Z AVRUPA M\u00dcKEMMELL\u0130K \u00d6D\u00dcL\u00dc<\/strong><\/p>\n

EFQM kalite yolculu\u011funun uzun soluklu bir s\u00fcre\u00e7 oldu\u011funa da i\u015faret eden Genel M\u00fcd\u00fcr Akbo\u011fa s\u00f6zlerine \u015f\u00f6yle devam etti:<\/p>\n

\u201c\u015eirket olarak kalite yolculu\u011funda \u015fimdiye kadar \u00f6nemli ad\u0131mlar att\u0131k. Bu do\u011frultuda ISO 18001 (OHSAS) \u0130\u015f Sa\u011fl\u0131\u011f\u0131 ve G\u00fcvenli\u011fi Y\u00f6netim Sistemi, ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi, ISO 14001 \u00c7evre Y\u00f6netim Sistemi, ISO 27001 Bilgi G\u00fcvenli\u011fi Y\u00f6netim Sistemi ve ISO 15838 M\u00fc\u015fteri \u0130leti\u015fim Merkezi Y\u00f6netim Sistemlerini olu\u015fturarak bu s\u00fcre\u00e7leri sertifikaland\u0131rd\u0131k. ISO 9001 Kalite Y\u00f6netim Sistemi belgemizin 2015 versiyonunu alarak bu kalite belgemizin de devaml\u0131l\u0131\u011f\u0131n\u0131 sa\u011flad\u0131k. Ayn\u0131 zamanda \u015feffaf bir y\u00f6netim anlay\u0131\u015f\u0131 ile \u015firketimizin belirledi\u011fi hedeflere ula\u015fmas\u0131 i\u00e7in i\u00e7 ve d\u0131\u015f payda\u015flar\u0131m\u0131z\u0131n memnuniyet d\u00fczeylerini \u00f6l\u00e7\u00fcyoruz. M\u00fckemmellikte Yetkinlik 5 Y\u0131ld\u0131z belgesi almaya hak kazanan ilk elektrik \u015firketi olmak bizi \u00e7ok mutlu etti. Kurumsal kalite k\u00fclt\u00fcr\u00fcn\u00fc olu\u015fturmak, geli\u015ftirmek ve s\u00fcrd\u00fcrmek hizmet kalitesi a\u00e7\u0131s\u0131ndan \u00e7ok b\u00fcy\u00fck bir \u00f6nem arz ediyor. Bundan sonraki hedefimiz Avrupa M\u00fckemmellik \u00d6d\u00fcl\u00fc\u2019n\u00fc almak.\u201d<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.\u00c7EDA\u015e, 26. Kalite Kongresi\u2019nde KalDer taraf\u0131ndan verilen \u2018Avrupa Kalite Y\u00f6netim Vakf\u0131 M\u00fckemmellikte Yetkinlik 5 Y\u0131ld\u0131z\u2019 belgesi ald\u0131. \u00c7EDA\u015e Genel M\u00fcd\u00fcr\u00fc Ahmet Sait Akbo\u011fa, […]<\/p>\n","protected":false},"author":1,"featured_media":69440,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[36121,5179,34979,34980,26353,67,1009,36120],"views":603,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/69439"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=69439"}],"version-history":[{"count":1,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/69439\/revisions"}],"predecessor-version":[{"id":69441,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/69439\/revisions\/69441"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/69440"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=69439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=69439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=69439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}