{"id":67982,"date":"2017-10-01T18:20:34","date_gmt":"2017-10-01T15:20:34","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=67982"},"modified":"2017-10-01T18:20:34","modified_gmt":"2017-10-01T15:20:34","slug":"adm-ve-gdz-elektrik-dagitim-cagri-merkezi-citayi-yukseltti","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/adm-ve-gdz-elektrik-dagitim-cagri-merkezi-citayi-yukseltti\/","title":{"rendered":"(Turkish) ADM ve GDZ Elektrik Da\u011f\u0131t\u0131m \u00c7a\u011fr\u0131 Merkezi \u00c7\u0131tay\u0131 Y\u00fckseltti"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

\u015eirketlerinin Denizli\u2019den 5 ile hizmet veren \u00e7a\u011fr\u0131 merkezi, yenilenen yap\u0131s\u0131 ile\u00a0 bir y\u0131l\u0131 geride b\u0131rakt\u0131. Ayd\u0131n, Denizli, Mu\u011fla, \u0130zmir ve Manisa illerine 0850 800 0 186 numaras\u0131yla hizmet veren ADM ve GDZ \u00c7a\u011fr\u0131 Merkezi, ge\u00e7ti\u011fimiz y\u0131l Enerji ve Tabii Kaynaklar Bakan\u0131 Say\u0131n Berat Albayrak ‘\u0131n kat\u0131l\u0131m\u0131yla 26 Eyl\u00fcl 2016\u2019da t\u00f6renle a\u00e7\u0131lm\u0131\u015f, ilk \u00e7a\u011fr\u0131y\u0131 da Bakan\u0131m\u0131z kar\u015f\u0131lam\u0131\u015ft\u0131. <\/strong><\/p>\n

Yeni \u00c7a\u011fr\u0131 Merkezi Binas\u0131<\/strong><\/p>\n

ADM ve GDZ Elektrik Da\u011f\u0131t\u0131m \u015eirketleri, Enerji ve Tabii Kaynaklar Bakan\u0131 Say\u0131n Berat Albayrak\u2019\u0131n talimat\u0131 \u00fczerine iki elektrik da\u011f\u0131t\u0131m b\u00f6lgesine hizmet veren \u00e7a\u011fr\u0131 merkezi i\u00e7in 3 milyon TL harcand\u0131. \"\"Teknoloji alt yap\u0131s\u0131 ve \u00e7al\u0131\u015fan say\u0131s\u0131 ile 4 kat\u0131na \u00e7\u0131kart\u0131lan ADM ve GDZ \u00c7a\u011fr\u0131 Merkezi, t\u00fcketici memnuniyeti ad\u0131na sekt\u00f6r i\u00e7in at\u0131lan en b\u00fcy\u00fck ad\u0131mlardan biri oldu.<\/p>\n

Hizmet \u0130\u00e7in Bekleyen Dev Kadro<\/strong><\/p>\n

ADM ve GDZ Elektrik Da\u011f\u0131t\u0131m \u015eirketleri, yenilenen \u00e7a\u011fr\u0131 merkezi ile b\u00f6lgeye b\u00fcy\u00fck istihdam sa\u011flad\u0131. Yakla\u015f\u0131k 400 ki\u015filik alan\u0131nda uzman kadrosu, ileri teknoloji ile donat\u0131lm\u0131\u015f alt yap\u0131s\u0131 ile 3 vardiyal\u0131 sistemde 7 g\u00fcn 24 saat kesintisiz hizmet sunuyor. G\u00fcnl\u00fck ortalama 10.000 ki\u015finin arad\u0131\u011f\u0131 ADM ve GDZ \u00c7a\u011fr\u0131 Merkezinde t\u00fcketiciler saniyeler i\u00e7inde ihtiya\u00e7 ve taleplerini iletebiliyor. \u00c7a\u011fr\u0131 merkezine gelen aramalar, Kesinti Y\u00f6netim Sistemi\u2019ne aktar\u0131larak, t\u00fcketici talepleri tek noktada toplan\u0131rken, anl\u0131k ar\u0131zalar\u0131n nedenleri ve lokasyonu daha sa\u011fl\u0131kl\u0131 belirlenerek ar\u0131zalara daha h\u0131zl\u0131 m\u00fcdahale ediliyor.<\/p>\n

Sosyal Medyadan \u015eikayet Y\u00f6netimi<\/strong><\/p>\n

ADM ve GDZ Elektrik Da\u011f\u0131t\u0131m \u015eirketleri, g\u00fcnl\u00fck ya\u015fant\u0131n\u0131n bir par\u00e7as\u0131 haline gelen sosyal medyay\u0131 \u015firketler ad\u0131na a\u00e7\u0131lan kurumsal hesaplar ile aktif bir \u015fekilde kullan\u0131yor. \u00c7a\u011fr\u0131 Merkezi i\u00e7inde \u00f6zel olu\u015fturulan \u015eikayet Y\u00f6netim Ekibi, sosyal medya arac\u0131l\u0131\u011f\u0131yla ula\u015fan ihtiya\u00e7 ve taleplere h\u0131zl\u0131 \u00e7\u00f6z\u00fcm sunuyor.<\/p>\n

Sekt\u00f6re Y\u00f6n Veriyoruz<\/strong><\/p>\n

Yenilenen \u00e7a\u011fr\u0131 merkezinin bir y\u0131lda sekt\u00f6r ad\u0131na \u00f6nemli ad\u0131mlar att\u0131\u011f\u0131na de\u011finen ADM ve GDZ Elektrik Da\u011f\u0131t\u0131m \u0130cra Kurulu Ba\u015fkan Vekili Metin Demirda\u011f hizmetin bir hedef de\u011fil bir s\u00fcre\u00e7 oldu\u011funu vurgularken, \u201cHer iki \u015firketimiz de vizyonu geni\u015f bir bak\u0131\u015f a\u00e7\u0131s\u0131 ve yenili\u011fe a\u00e7\u0131k yap\u0131s\u0131yla sekt\u00f6r\u00fcm\u00fcze y\u00f6n vermeye devam ediyor. Y\u00fcksek sorumluluk bilincimizle temel hedefimiz; hizmet kalitesiyle birlikte t\u00fcketici memnuniyetini e\u015f zamanl\u0131 y\u00fckseltmek, ileri teknolojiyi yak\u0131ndan takip ederek Avrupa\u2019daki muadillerimize denk kaliteli ve kesintisiz hizmeti t\u00fcketicilerimizle bulu\u015fturmakt\u0131r. ADM ve GDZ \u00c7a\u011fr\u0131 Merkezi\u2019nin bir y\u0131l gibi k\u0131sa bir s\u00fcrede sekt\u00f6re kazand\u0131rd\u0131\u011f\u0131 ve t\u00fcketicilerimize sundu\u011fu yenilik ve geli\u015fmeler bir\u00e7ok \u00e7evrede taktir ve be\u011feni kazand\u0131. Bu onur ve gurur bizlere gelecek ad\u0131na enerji veriyor. \u015eirketlerimiz insana ve teknolojiye yapt\u0131\u011f\u0131 uzun vadeli yat\u0131r\u0131mlarla katma de\u011fer yaratmaya, \u00fclke genelinde \u00fcstlendi\u011fi \u00f6rnek ve \u00f6nc\u00fc misyonunu azimle s\u00fcrd\u00fcrecektir<\/em>.\u201d dedi.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.\u015eirketlerinin Denizli\u2019den 5 ile hizmet veren \u00e7a\u011fr\u0131 merkezi, yenilenen yap\u0131s\u0131 ile\u00a0 bir y\u0131l\u0131 geride b\u0131rakt\u0131. Ayd\u0131n, Denizli, Mu\u011fla, \u0130zmir ve Manisa illerine 0850 […]<\/p>\n","protected":false},"author":1,"featured_media":67983,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[27255,35568,34979,19638,34980,26353,30814],"views":1166,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/67982"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=67982"}],"version-history":[{"count":1,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/67982\/revisions"}],"predecessor-version":[{"id":67984,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/67982\/revisions\/67984"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/67983"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=67982"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=67982"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=67982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}