{"id":55326,"date":"2016-07-14T11:20:35","date_gmt":"2016-07-14T08:20:35","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=55326"},"modified":"2016-07-14T11:21:00","modified_gmt":"2016-07-14T08:21:00","slug":"elektrik-tedarikcisi-degistirilmesinde-musterilerin-karsilastigi-engeller","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/elektrik-tedarikcisi-degistirilmesinde-musterilerin-karsilastigi-engeller\/","title":{"rendered":"(Turkish) Elektrik Tedarik\u00e7isi De\u011fi\u015ftirilmesinde Kar\u015f\u0131la\u015f\u0131lan Engeller…"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Avrupa Enerji D\u00fczenleyicileri Konseyi (CEER) bu ay yay\u0131mlad\u0131\u011f\u0131 bir raporda tedarik\u00e7i de\u011fi\u015ftirme s\u00fcrecinde t\u00fcketicilerin kar\u015f\u0131la\u015ft\u0131\u011f\u0131 ticari engelleri ele ald\u0131.<\/strong><\/span><\/p>\n

\u00d6zetlemek gerekirse s\u00f6z konusu engeller aras\u0131nda t\u00fcketici a\u00e7\u0131s\u0131ndan en \u00f6nemli olanlar\u0131 \u015funlar:\"elektrikte-tedarikci-degisikligi-tasarruf-getirdi\"<\/a><\/strong><\/p>\n

– Yetersiz maddi kazan\u00e7<\/p>\n

– G\u00fcven eksikli\u011fi<\/p>\n

– Tedarik\u00e7i de\u011fi\u015ftirmenin karma\u015f\u0131k\/s\u0131k\u0131nt\u0131l\u0131 oldu\u011funun d\u00fc\u015f\u00fcn\u00fclmesi<\/p>\n

– Tatmin\/sadakat<\/p>\n

Rapor\u2019a g\u00f6re, neden tedarik\u00e7ilerini de\u011fi\u015ftirmediklerine y\u00f6nelik soru kar\u015f\u0131s\u0131nda t\u00fcketicilerin cevaplar\u0131na bak\u0131ld\u0131\u011f\u0131nda; %57\u2019sinin mevcut tedarik\u00e7isinden memnun oldu\u011fu g\u00f6r\u00fcl\u00fcr iken, s\u00f6z verilenden daha fazla \u00f6deme korkusu ta\u015f\u0131yan, de\u011fi\u015fimi zaman kayb\u0131 olarak g\u00f6ren, de\u011fi\u015fimin kendisine hi\u00e7 ya da \u00e7ok az kazan\u00e7 getirece\u011fini d\u00fc\u015f\u00fcnen, idari sorumluluklar alt\u0131na girmekten \u00e7ekinen, s\u00fcreci karma\u015f\u0131k bulan, ba\u011flant\u0131 problemi ya\u015fayaca\u011f\u0131n\u0131 d\u00fc\u015f\u00fcnen ki\u015filer de bulunmakta.<\/p>\n

S\u00f6zle\u015fmesel engeller ise \u015fu \u015fekilde:<\/p>\n

– Haks\u0131z erken fesih halinde al\u0131nan \u00fccretler:<\/span>\u00a0Rapora g\u00f6re, 2009\/72\/EC say\u0131l\u0131 Direktif kapsam\u0131nda m\u00fc\u015fteri tedarik\u00e7isini \u00fccretsiz olarak de\u011fi\u015ftirebilmelidir. Bu kapsamda da tedarik\u00e7ilerin s\u00f6zle\u015fmenin biti\u015f tarihine ba\u011fl\u0131 kalan t\u00fcketicileri herhangi bir \u00fccrete tabi k\u0131lmamas\u0131 gerekiyor. E\u011fer b\u00f6yle bir uygulama s\u00f6z konusu olur ise bu bir de\u011fi\u015fim maliyeti (switching cost) olu\u015fturacakt\u0131r. Fakat erken fesih halinde m\u00fc\u015fteriden herhangi bir \u00fccret istenirse bu bir switching cost olu\u015fturmuyor. T\u00fcketicilerin neden tedarik\u00e7ilerini de\u011fi\u015ftirmediklerine y\u00f6nelik yap\u0131lan ara\u015ft\u0131rmada %17\u2019sinin fixed-term s\u00f6zle\u015fmeye taraf olduklar\u0131 i\u00e7in tedarik\u00e7ilerini de\u011fi\u015ftirmediklerini g\u00f6z \u00f6n\u00fcnde bulundurdu\u011fumuzda yine de al\u0131nan \u00fccretlerin t\u00fcketiciler a\u00e7\u0131s\u0131ndan bir engel olu\u015fturaca\u011f\u0131 belirtilmi\u015f.<\/p>\n

– Katma de\u011ferli mal ve hizmetler ile t\u00fcketicileri hapsetmek:<\/span>\u00a0Fiyat d\u0131\u015f\u0131nda di\u011fer bile\u015fenlerle perakende sat\u0131\u015f piyasas\u0131nda tedarik\u00e7ilerin birbirinden ayr\u0131\u015fmas\u0131n\u0131 sa\u011flayan bu y\u00f6ntem, t\u00fcketiciler a\u00e7\u0131s\u0131ndan tedarik\u00e7ilerini de\u011fi\u015ftirmek istediklerinde engel olu\u015fturabiliyor. Her ne kadar prensip olarak, sa\u011flanan servise ili\u015fkin nas\u0131l bir s\u00f6zle\u015fme imzaland\u0131\u011f\u0131 g\u00f6zetilmeksizin t\u00fcketicinin her zaman tedarik\u00e7isini de\u011fi\u015ftirmesinin olanakl\u0131 olmas\u0131 gerekse de katma de\u011ferli servis ve enerji s\u00f6zle\u015fmesi do\u011frudan birbiri ile ba\u011flant\u0131l\u0131 ve uyumlu hale getirilirse, t\u00fcketicinin \u00fccret \u00f6demeksizin tedarik\u00e7isini de\u011fi\u015ftirme yoluna ba\u015fvurmas\u0131 imk\u00e2ns\u0131z hale gelmekte.<\/p>\n

Bu kapsamda, CEER\u2019\u0131n konuya ili\u015fkin \u00f6ng\u00f6rd\u00fc\u011f\u00fc \u00e7\u00f6z\u00fcmlerin ba\u015f\u0131nda ise t\u00fcketicilerin bilgilendirilmesi ve bilin\u00e7lendirilmesi ve d\u00fczenleyici otoritelerin kendi \u00fclkelerindeki engelleri tan\u0131mlayarak bunlar\u0131n \u00e7\u00f6z\u00fcm\u00fcne y\u00f6nelik ad\u0131mlar atmas\u0131 (fiyat kar\u015f\u0131la\u015ft\u0131rma ara\u00e7lar\u0131 gibi) geliyor.<\/p>\n

S\u00f6z konusu rapora\u00a0buradan<\/a>\u00a0ula\u015fabilirsiniz.<\/p>\n

Berceste Elif Duranay<\/strong><\/em><\/p>\n

<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Avrupa Enerji D\u00fczenleyicileri Konseyi (CEER) bu ay yay\u0131mlad\u0131\u011f\u0131 bir raporda tedarik\u00e7i de\u011fi\u015ftirme s\u00fcrecinde t\u00fcketicilerin kar\u015f\u0131la\u015ft\u0131\u011f\u0131 ticari engelleri ele ald\u0131. \u00d6zetlemek gerekirse s\u00f6z […]<\/p>\n","protected":false},"author":1,"featured_media":51124,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[30650,30651,68,61,1229,63,774,67,1009,2698,165,30652,28753,30653],"views":881,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/55326"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=55326"}],"version-history":[{"count":2,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/55326\/revisions"}],"predecessor-version":[{"id":55328,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/55326\/revisions\/55328"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/51124"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=55326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=55326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=55326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}