{"id":195764,"date":"2025-03-05T13:19:19","date_gmt":"2025-03-05T10:19:19","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=195764"},"modified":"2025-03-05T13:19:19","modified_gmt":"2025-03-05T10:19:19","slug":"tredas-a-c-e-awardsta-5-yil-ust-uste-odul-alarak-bir-ilke-imza-atti","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/tredas-a-c-e-awardsta-5-yil-ust-uste-odul-alarak-bir-ilke-imza-atti\/","title":{"rendered":"(Turkish) ’TREDA\u015e’ A.C.E Awards\u2019ta 5 Y\u0131l \u00dcst \u00dcste \u00d6d\u00fcl Alarak Bir \u0130lke \u0130mza Att\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

T\u00fcrkiye\u2019nin m\u00fc\u015fteri memnuniyetini en kapsaml\u0131 ve u\u00e7tan uca \u00f6l\u00e7en platformu \u015eikayetvar taraf\u0131ndan d\u00fczenlenen A.C.E Awards\u2019tan 5 y\u0131ld\u0131r \u00f6d\u00fclle d\u00f6nen TREDA\u015e, \u201cEnerji Da\u011f\u0131t\u0131m\u201d kategorisinde kendisine ait olan \u00f6d\u00fcl rekorunu da k\u0131rd\u0131.<\/strong><\/h2>\n

\"\"<\/p>\n

Elektrik da\u011f\u0131t\u0131m sekt\u00f6r\u00fcnde m\u00fc\u015fteri memnuniyeti odakl\u0131 \u00e7al\u0131\u015fmalar\u0131yla \u00f6ne \u00e7\u0131kan Trakya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (TREDA\u015e), T\u00fcrkiye\u2019nin m\u00fc\u015fteri memnuniyetini en kapsaml\u0131 ve u\u00e7tan uca \u00f6l\u00e7en platformu \u015eikayetvar taraf\u0131ndan d\u00fczenlenen A.C.E (Achievement in Customer Excellence) Awards\u2019ta, \u201cEnerji Da\u011f\u0131t\u0131m\u201d kategorisinde bu y\u0131l da “Diamond” \u00f6d\u00fcl\u00fcn\u00fc kazanarak birinci oldu.<\/p>\n

M\u00dc\u015eTER\u0130 DENEY\u0130M\u0130NDE STANDARTLARI Y\u00dcKSELT\u0130YOR<\/strong><\/h3>\n

194 bin marka, 11,2 milyon bireysel \u00fcye ve milyonlarca ayl\u0131k ziyaret\u00e7iyi bulu\u015fturan \u015eikayetvar taraf\u0131ndan bu y\u0131l 10. kez d\u00fczenlenen A.C.E Awards\u2019ta \u201cEnerji Da\u011f\u0131t\u0131m\u201d kategorisinde son be\u015f y\u0131lda 4 birincilik (Diamond) ve 1 ikincilik (Gold) \u00f6d\u00fcl\u00fc alarak sekt\u00f6rde bir ilke imza atan TREDA\u015e, m\u00fc\u015fteri deneyimi alan\u0131ndaki ba\u015far\u0131s\u0131n\u0131 bir kez daha tescilledi.<\/p>\n

Firmalar\u0131n \u015fik\u00e2yet verileri, pazar paylar\u0131 ve \u015eikayetvar taraf\u0131ndan ger\u00e7ekle\u015ftirilen, y\u0131ll\u0131k 1,5 milyon ki\u015finin kat\u0131ld\u0131\u011f\u0131 anket sonu\u00e7lar\u0131na dayanarak haz\u0131rlanan \u201cM\u00fc\u015fteri Deneyim Endeksi Ara\u015ft\u0131rmas\u0131\u201d sonu\u00e7lar\u0131na g\u00f6re, t\u00fcketicisine m\u00fckemmel m\u00fc\u015fteri deneyimi ya\u015fatan markalar\u0131n \u00f6d\u00fcllendirildi\u011fi \u015eikayetvar \u00d6d\u00fcl T\u00f6reni, 17 \u015eubat\u2019ta \u0130stanbul \u00c7\u0131ra\u011fan Palace Kempinski\u2019de ger\u00e7ekle\u015ftirildi.<\/p>\n

\u201cM\u00dc\u015eTER\u0130LER\u0130M\u0130Z\u0130N MEMNUN\u0130YET\u0130 EN B\u00dcY\u00dcK \u00d6D\u00dcL\u00dcM\u00dcZ\u201d<\/strong><\/h3>\n

\u015eikayetvar taraf\u0131ndan 2015 y\u0131l\u0131ndan bu yana d\u00fczenlenen ve T\u00fcrkiye\u2019nin en y\u00fcksek m\u00fc\u015fteri memnuniyetine sahip markalar\u0131n\u0131 \u00f6d\u00fcllendiren A.C.E. Awards\u2019ta \u00fcst \u00fcste 5 y\u0131l \u00f6d\u00fcl alman\u0131n gurur verici oldu\u011funu ifade eden TREDA\u015e Genel M\u00fcd\u00fcr\u00fc Necati Ergin<\/em><\/strong>, m\u00fc\u015fteri memnuniyeti odakl\u0131 \u00e7al\u0131\u015fmalar\u0131n\u0131n kar\u015f\u0131l\u0131k bulmas\u0131ndan duydu\u011fu memnuniyeti dile getirdi.<\/p>\n

Ergin, \u201cBu \u00f6d\u00fcl, y\u00fcksek m\u00fc\u015fteri memnuniyeti odakl\u0131 \u00e7al\u0131\u015fmalar\u0131m\u0131z\u0131n en de\u011ferli kar\u015f\u0131l\u0131\u011f\u0131. Trakya B\u00f6lgesi\u2019nde kaliteli, g\u00fcvenli ve kesintisiz enerji da\u011f\u0131t\u0131m hizmeti sunma anlay\u0131\u015f\u0131m\u0131z\u0131n m\u00fc\u015fterilerimiz taraf\u0131ndan takdir edilmesi bizim i\u00e7in b\u00fcy\u00fck bir mutluluk ve motivasyon kayna\u011f\u0131. Bug\u00fcne kadar oldu\u011fu gibi, bundan sonra da m\u00fc\u015fteri deneyiminde m\u00fckemmelli\u011fi hedefleyerek yolumuza emin ad\u0131mlarla devam edece\u011fiz. Bu ba\u015far\u0131da eme\u011fi ge\u00e7en t\u00fcm \u00e7al\u0131\u015fma arkada\u015flar\u0131ma \u00fcst\u00fcn gayretleri i\u00e7in te\u015fekk\u00fcr ediyorum\u201d<\/em> de\u011ferlendirmesinde bulundu.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. T\u00fcrkiye\u2019nin m\u00fc\u015fteri memnuniyetini en kapsaml\u0131 ve u\u00e7tan uca \u00f6l\u00e7en platformu \u015eikayetvar taraf\u0131ndan d\u00fczenlenen A.C.E Awards\u2019tan 5 y\u0131ld\u0131r \u00f6d\u00fclle d\u00f6nen TREDA\u015e, \u201cEnerji Da\u011f\u0131t\u0131m\u201d […]<\/p>\n","protected":false},"author":1,"featured_media":195766,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[116266,37262,101545,69800,87742,9874,108919,12370],"views":15,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/195764"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=195764"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/195764\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/195766"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=195764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=195764"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=195764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}