{"id":192230,"date":"2024-10-04T19:25:09","date_gmt":"2024-10-04T16:25:09","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=192230"},"modified":"2024-10-04T19:25:09","modified_gmt":"2024-10-04T16:25:09","slug":"tedas-elektrik-ariza-ihbar-uygulamasini-kullanima-sundu","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/tedas-elektrik-ariza-ihbar-uygulamasini-kullanima-sundu\/","title":{"rendered":"(Turkish) TEDA\u015e ‘Elektrik Ar\u0131za \u0130hbar Uygulamas\u0131’n\u0131 Kullan\u0131ma Sundu"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

TEDA\u015e taraf\u0131ndan kullan\u0131ma sunulan, \u201cElektrik Ar\u0131za \u0130hbar Uygulamas\u0131\u201d \u00fczerinden b\u0131rak\u0131lan sokak ayd\u0131nlatmas\u0131 ar\u0131zas\u0131 ile elektrik ar\u0131za ve kesinti ihbarlar\u0131, Alo 186 \u00e7a\u011fr\u0131 merkezlerini aramaya gerek kalmadan h\u0131zl\u0131 ve kolay bir \u015fekilde \u00e7\u00f6z\u00fcme kavu\u015fturuluyor.<\/strong><\/h2>\n

\"\"<\/p>\n

T\u00fcrkiye Elektrik Da\u011f\u0131t\u0131m A.\u015e (TEDA\u015e) Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc taraf\u0131ndan, ELDER\u2019in katk\u0131lar\u0131yla geli\u015ftirilen ve kullan\u0131m\u0131na sunuldu\u011fu g\u00fcnden bu yana yo\u011fun ilgi g\u00f6sterilen \u201cElektrik Ar\u0131za \u0130hbar Uygulamas\u0131\u201d bug\u00fcne kadar 520 bin kullan\u0131c\u0131 taraf\u0131ndan indirilirken, s\u00f6z konusu uygulama \u00fczerinden\u00a021 elektrik da\u011f\u0131t\u0131m \u015firketi hizmet b\u00f6lgesinde bir bu\u00e7uk milyona yak\u0131n ihbar al\u0131nd\u0131.\u00a0B\u0131rak\u0131lan ihbarlar\u0131n t\u00fcm\u00fc uygulama sayesinde \u00e7\u00f6z\u00fcme kavu\u015fturuldu.<\/p>\n

Sorunlar\u0131n H\u0131zl\u0131 Bir \u015eekilde \u00c7\u00f6z\u00fclmesi Ama\u00e7lan\u0131yor<\/strong><\/h3>\n

\u0130lk olarak 2019 y\u0131l\u0131nda vatanda\u015flar\u0131n kullan\u0131m\u0131na sunulan uygulaman\u0131n ilk versiyonu sadece sokak ayd\u0131nlatma ar\u0131za ihbarlar\u0131na y\u00f6nelik hizmet veriyorken, 2023 y\u0131l\u0131nda yap\u0131lan geli\u015ftirmeyle Elektrik Ar\u0131za \u0130hbar Uygulamas\u0131na d\u00f6n\u00fc\u015ft\u00fcr\u00fcld\u00fc. Yap\u0131lan bu geli\u015ftirme ile uygulamaya sokak ayd\u0131nlatma ar\u0131zalar\u0131 d\u0131\u015f\u0131nda; \u201cElektrik kesintisi ve elektrik ar\u0131zalar\u0131na ili\u015fkin ihbarlar\u0131n da b\u0131rak\u0131lmas\u0131 sa\u011flan\u0131rken, kullan\u0131c\u0131lar\u0131n yapm\u0131\u015f oldu\u011fu ihbara ili\u015fkin geri bildirim b\u0131rakmas\u0131 ve sonu\u00e7lanan ihbarlar\u0131n silinmesi etkin hale getirildi\u2019\u2019 <\/strong>gibi yenilikler eklendi.<\/p>\n

Bir Bu\u00e7uk Milyon \u0130hbar\u0131n T\u00fcm\u00fc Uygulama Sayesinde \u00c7\u00f6z\u00fcme Kavu\u015fturuldu<\/strong><\/h3>\n

\u00dclkemizde \u00f6zel \u015firketler taraf\u0131ndan y\u00fcr\u00fct\u00fclen elektrik da\u011f\u0131t\u0131m hizmetlerinin kesintisiz bir \u015fekilde vatanda\u015flara sunulmas\u0131nda ve elektrik da\u011f\u0131t\u0131m\u0131nda kar\u015f\u0131la\u015fabilecek sorunlar\u0131n \u00e7\u00f6z\u00fcm\u00fcnde kamunun da bu t\u00fcr mekanizmalar \u00fcretmesinin \u00f6n\u00fcnde bir engel olmad\u0131\u011f\u0131n\u0131n en b\u00fcy\u00fck g\u00f6stergesi olmu\u015ftur. Kullan\u0131m\u0131 \u00e7ok kolay olan, elektriksel ar\u0131za ve kesinti ile ilgili sorunlar\u0131 h\u0131zl\u0131 bir \u015fekilde \u00e7\u00f6z\u00fcme kavu\u015fturma imk\u00e2n\u0131 sa\u011flayan uygulama, \u201cApp Store<\/a>, Play Store<\/a> ve AppGallery<\/a>\u201d arac\u0131l\u0131\u011f\u0131yla (mobil) ak\u0131ll\u0131 cihazlara indirilebiliyor.<\/p>\n

Da\u011f\u0131t\u0131m \u015eirketleri Mevzuata G\u00f6re Ar\u0131zalar\u0131 Zaman\u0131nda Gidermesi Gerekiyor<\/strong><\/h3>\n

Uygulama \u00fczerinden bildirilen ihbarlar otomatik konum alma \u00f6zelli\u011fi sayesinde TEDA\u015e\u2019la birlikte ayn\u0131 anda ilgili da\u011f\u0131t\u0131m \u015firketlerine iletilerek \u00e7\u00f6z\u00fcme kavu\u015fturuluyor. \u0130hbarlarda yer alan, ar\u0131za ya da kesintilere m\u00fcdahale i\u015flemleri TEDA\u015e taraf\u0131ndan da ayr\u0131ca takip ediliyor. Kullan\u0131c\u0131lar\u0131n ihbar olarak b\u0131rakt\u0131\u011f\u0131 ar\u0131zalar\u0131n elektrik da\u011f\u0131t\u0131m \u015firketi taraf\u0131ndan mevzuatta belirtilen; “Yeralt\u0131 kablo tamirat\u0131, direk montaj\u0131, komple pano de\u011fi\u015fimi vb. ar\u0131zalar\u0131 imar alan\u0131 i\u00e7inde 72 saat, imar d\u0131\u015f\u0131nda ise 144 saat”, “Armat\u00fcr de\u011fi\u015fimi ve di\u011fer ar\u0131zalarda ise imar alan\u0131 i\u00e7i 24 saat, imar alan\u0131 d\u0131\u015f\u0131 48 saat” <\/strong>s\u00fcreler i\u00e7erisinde giderilmesi ve vatanda\u015fa geri bildirim yap\u0131lmas\u0131 gerekiyor.<\/p>\n

Uygulama S\u00fcrekli G\u00fcncelleniyor<\/strong><\/h3>\n

Kullan\u0131ma sunuldu\u011fu ilk g\u00fcnden bu zamana kadar vatanda\u015flardan yo\u011fun ilgi g\u00f6ren uygulama sayesinde, Alo 186 \u00e7a\u011fr\u0131 merkezlerini aramadan \u201cAyd\u0131nlatma ar\u0131zalar\u0131, elektrik kesintisi ve elektrik ar\u0131zalar\u0131na ili\u015fkin ihbar yap\u0131lmas\u0131, ihbar\u0131n takip ve sorgulamas\u0131, abone ve tesisat eklenmesi\u201d gibi i\u015flemler kolayl\u0131kla yap\u0131labilmekte olup bu uygulama, vatanda\u015flardan ve sekt\u00f6r payda\u015flar\u0131ndan al\u0131nan geri bildirimler sayesinde s\u00fcrekli olarak g\u00fcncellenmekte olup yap\u0131lan son g\u00fcncellemelerle ile uygulama \u00fczerinden b\u0131rak\u0131lan ihbarlara geri bildirim b\u0131rak\u0131lmas\u0131na ve \u00f6nceki ihbarlar\u0131n uygulama \u00fczerinden silinebilmesine imk\u00e2n sa\u011fland\u0131.<\/p>\n

Vatanda\u015flar Uygulamay\u0131 Kullanmaya Davet Edildi<\/strong><\/h3>\n

Kurumdan yap\u0131lan a\u00e7\u0131klamada vatanda\u015flar uygulamay\u0131 kullanmaya davet edilirken, \u201cTEDA\u015e olarak vatanda\u015flar\u0131m\u0131zdan uygulamay\u0131 mobil cihazlar\u0131na indirip \u00e7evresinde ya\u015fanan elektrik ar\u0131za ve ayd\u0131nlatma sorunlar\u0131n\u0131 ihbar ederek, kamuoyu menfaatine \u00e7\u00f6z\u00fcme kavu\u015fturma imk\u00e2n\u0131n\u0131 kullanmas\u0131n\u0131 talep ediyoruz.\u201d<\/em> denildi.<\/p>\n

Uygulamay\u0131 indirmek i\u00e7in:<\/p>\n

Android:<\/strong> https:\/\/play.google.com\/store\/apps\/details?id=com.tedasapp&hl=tr&gl=US<\/a><\/p>\n

IOS:<\/strong> https:\/\/apps.apple.com\/tr\/app\/elektrik-ar%C4%B1za-i-hbar\/id1450264949?l=tr<\/a><\/p>\n

AppGallery:<\/strong> https:\/\/appgallery.huawei.com\/app\/C102773449<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. TEDA\u015e taraf\u0131ndan kullan\u0131ma sunulan, \u201cElektrik Ar\u0131za \u0130hbar Uygulamas\u0131\u201d \u00fczerinden b\u0131rak\u0131lan sokak ayd\u0131nlatmas\u0131 ar\u0131zas\u0131 ile elektrik ar\u0131za ve kesinti ihbarlar\u0131, Alo 186 \u00e7a\u011fr\u0131 […]<\/p>\n","protected":false},"author":1,"featured_media":192232,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[109240,4546,1216,102952],"views":26,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/192230"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=192230"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/192230\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/192232"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=192230"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=192230"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=192230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}