{"id":184804,"date":"2024-02-20T15:06:08","date_gmt":"2024-02-20T12:06:08","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=184804"},"modified":"2024-02-20T15:13:13","modified_gmt":"2024-02-20T12:13:13","slug":"sikayetvar-kusursuz-musteri-deneyimi-yasatan-118-markayi-odullendirdi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/sikayetvar-kusursuz-musteri-deneyimi-yasatan-118-markayi-odullendirdi\/","title":{"rendered":"(Turkish) ’\u015eikayetvar’ Kusursuz M\u00fc\u015fteri Deneyimi Ya\u015fatan 118 Markay\u0131 \u00d6d\u00fcllendirdi"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

194 bin markan\u0131n, 11.2 milyon bireysel \u00fcyenin ve ayl\u0131k ortalama 28 milyon ziyaret\u00e7inin bulu\u015ftu\u011fu \u015eikayetvar, 23 y\u0131ll\u0131k tecr\u00fcbesiyle m\u00fckemmel m\u00fc\u015fteri deneyimini ya\u015fatan markalar\u0131 dokuzuncu kez \u00f6d\u00fcllendirdi.<\/h2>\n

\"\"<\/p>\n

Firmalar\u0131n \u015fikayet verileri, pazar paylar\u0131 ve \u015eikayetvar taraf\u0131ndan uygulanan y\u0131ll\u0131k 1.5 milyonun \u00fczerinde anket baz al\u0131narak haz\u0131rlanan M\u00fc\u015fteri Deneyim Endeksi ara\u015ft\u0131rmas\u0131 sonu\u00e7lar\u0131na g\u00f6re,<\/strong> t\u00fcketicisine m\u00fckemmel m\u00fc\u015fteri deneyimi ya\u015fatan markalar\u0131n \u00f6d\u00fcllendirildi\u011fi \u015eikayetvar \u00d6d\u00fcl T\u00f6reni<\/strong>, 19 \u015eubat Pazartesi Sal\u0131 g\u00fcn\u00fc Mandarin Oriental Bosphorus, \u0130stanbul\u2019da marka temsilcilerini \u00f6d\u00fclleriyle bulu\u015fturdu.<\/p>\n

Markalar\u0131n u\u00e7tan uca \u015fikayet y\u00f6netim becerisinin \u00f6d\u00fcllendirildi\u011fi A.C.E. Awards\u2019ta<\/strong> bu y\u0131l m\u00fc\u015fteri deneyimini en iyi y\u00f6neten 118 marka<\/strong> \u00f6d\u00fcllerine kavu\u015ftu.<\/p>\n

\u015eikayetvar 9\u2019uncu A.C.E. Awards\u2019ta \u00f6d\u00fcl alan markalar ve dereceleri \u015f\u00f6yle s\u0131raland\u0131:\u00a0<\/strong><\/h3>\n

Otomotiv A<\/strong><\/p>\n

Renault (Diamond)<\/p>\n

Ford (Gold)<\/p>\n

Fiat (Silver)<\/p>\n

Otomotiv B<\/strong><\/p>\n

Dacia (Diamond)<\/p>\n

Otomotiv Premium<\/strong><\/p>\n

BMW (Diamond)<\/p>\n

Kamu Bankac\u0131l\u0131\u011f\u0131<\/strong><\/p>\n

Halkbank (Diamond)<\/p>\n

Ziraat Bankas\u0131 (Gold)<\/p>\n

\u0130leti\u015fim (GSM) \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/p>\n

Vodafone (Diamond)<\/p>\n

Turkcell (Gold)<\/p>\n

Bankac\u0131l\u0131k A<\/strong><\/p>\n

QNB Finansbank (Diamond)<\/p>\n

Denizbank (Gold)<\/p>\n

Bankac\u0131l\u0131k B<\/strong><\/p>\n

Odeabank (Diamond)<\/p>\n

HSBC (Gold)<\/p>\n

\u015eekerbank (Silver)<\/p>\n

Kat\u0131l\u0131m Bankac\u0131l\u0131\u011f\u0131<\/strong><\/p>\n

Albaraka T\u00fcrk\u00a0(Diamond)<\/p>\n

Pazar Yeri Siteleri \u00a0 \u00a0 \u00a0<\/strong><\/p>\n

Hepsiburada (Diamond)<\/p>\n

Pazaryeri Siteleri (B)<\/strong><\/p>\n

Pazarama (Diamond)<\/p>\n

Beyaz E\u015fya<\/strong><\/p>\n

Ar\u00e7elik\u00a0(Diamond)<\/p>\n

Beko (Gold)<\/p>\n

Profilo (Silver)<\/p>\n

Enerji Da\u011f\u0131t\u0131m\u00a0<\/strong><\/p>\n

Yeda\u015f (Diamond)<\/p>\n

Treda\u015f\u00a0(Gold)<\/p>\n

Ayeda\u015f\u00a0(Silver)<\/p>\n

Enerji Perakende \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/p>\n

Zorlu Enerji (Diamond)<\/p>\n

DEPSA\u015e Enerji\u00a0(Gold)<\/p>\n

Giyim Markalar\u0131 C Segment<\/strong><\/p>\n

DeFacto (Diamond)<\/p>\n

Koton\u00a0\u00a0(Gold)<\/p>\n

Mavi (Silver)<\/p>\n

Ankastre<\/strong><\/p>\n

Teka (Diamond)<\/p>\n

Simfer\u00a0(Gold)<\/p>\n

E-Ticaret Yaz\u0131l\u0131m Altyap\u0131<\/strong><\/p>\n

Ticimax (Diamond)<\/p>\n

Kargo \u00a0<\/strong><\/p>\n

Yurti\u00e7i Kargo (Diamond)<\/p>\n

MNG Kargo (Gold)<\/p>\n

Aras Kargo (Silver)<\/p>\n

Kargo E-Ticaret<\/strong><\/p>\n

hepsiJET (Diamond)<\/p>\n

KARGOMsende (Gold)<\/p>\n

Sendeo (Silver)<\/p>\n

Elektrikli Ev-Mutfak Aletleri<\/strong><\/p>\n

Stilevs\u00a0(Diamond)<\/p>\n

King (Gold)<\/p>\n

Tatil Pazarlama<\/strong><\/p>\n

Tatil.com (Diamond)<\/p>\n

Teknoloji Ma\u011faza Zinciri \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/p>\n

Teknosa (Diamond)<\/p>\n

Ayakkab\u0131 Ma\u011faza Zinciri<\/strong><\/p>\n

Deichmann (Diamond)<\/p>\n

FLO Ayakkab\u0131 (Gold)<\/p>\n

\u0130nternet Servis Sa\u011flay\u0131c\u0131lar\u00a0<\/strong><\/p>\n

Kablonet (Diamond)<\/p>\n

Vodafone Net (Gold)<\/p>\n

Superonline (Silver)<\/p>\n

Elektronik Para Uygulamalar\u0131<\/strong><\/p>\n

ininal Kart (Diamond)<\/p>\n

Paycell (Gold)<\/p>\n

PeP (Silver)<\/p>\n

Borsa Yat\u0131r\u0131m Arac\u0131 Kurulu\u015flar\u0131\u00a0<\/strong><\/p>\n

Midas \u00a0(Diamond)<\/p>\n

Kripto-Sanal Para Borsas\u0131 \u00d6l\u00e7ek-A<\/strong><\/p>\n

Bitexen (Diamond)<\/p>\n

Kripto-Sanal Para Borsas\u0131 \u00d6l\u00e7ek-B\u00a0<\/strong><\/p>\n

Bitlo (Diamond)<\/p>\n

Icrypex (Gold)<\/p>\n

Bit\u00e7i (Silver)<\/p>\n

\u00d6deme Sistemleri\u00a0<\/strong><\/p>\n

Masterpass (Diamond)<\/p>\n

PayTR (Gold)<\/p>\n

Payfix (Silver)<\/p>\n

\u00d6deme Sistemleri-B \u00a0\u00a0<\/strong><\/p>\n

\u00d6deal \u00a0(Diamond)<\/p>\n

Sipay (Gold)<\/p>\n

Vizyon Elektronik Para (Silver)<\/p>\n

Televizyon Ses ve G\u00f6r\u00fcnt\u00fc Sistemleri \u00a0<\/strong><\/p>\n

Ar\u00e7elik (Diamond)<\/p>\n

Beko (Gold)<\/p>\n

Grundig (Silver)<\/p>\n

Seri \u0130lan \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/p>\n

Obilet \u00a0(Diamond)<\/p>\n

Yolcu360 (Gold)<\/p>\n

Tasarruf Finansman \u015eirketleri (Ev)<\/strong><\/p>\n

Eminevim (Diamond)<\/p>\n

Kat\u0131l\u0131mevim (Gold)<\/p>\n

Tasarruf Finansman \u015eirketleri (Otomobil) \u00a0\u00a0<\/strong><\/p>\n

EminOtomotiv (Diamond)<\/p>\n

Teknolojik \u00dcr\u00fcn Siteleri<\/strong><\/p>\n

\u0130ncehesap (Diamond)<\/p>\n

Elementer Sigorta A<\/strong><\/p>\n

Aksigorta (Diamond)<\/p>\n

Ray Sigorta (Gold)<\/p>\n

Anadolu Sigorta (Silver)<\/p>\n

Elementer Sigorta B<\/strong><\/p>\n

Ethica Sigorta (Diamond)<\/p>\n

Zurich Sigorta (Gold)<\/p>\n

Do\u011fa Sigorta (Silver)<\/p>\n

Emeklilik ve Hayat Sigorta<\/strong><\/p>\n

BNP Paribas Cardif Emeklilik (Diamond)<\/p>\n

T\u00fcrkiye Hayat Emeklilik (Gold)<\/p>\n

MetLife Emeklilik ve Hayat (Silver)<\/p>\n

G\u00fcvenlik Sistemleri<\/strong><\/p>\n

Kale Alarm (Diamond)<\/p>\n

Pronet (Gold)<\/p>\n

Yatak Marka Ma\u011faza<\/strong><\/p>\n

Lova Yatak (Diamond)<\/p>\n

\u0130\u015fbir Yatak (Gold)<\/p>\n

Akaryak\u0131t<\/strong><\/p>\n

BP Petrolleri (Diamond)<\/p>\n

Opet (Gold)<\/p>\n

Al\u0131\u015fveri\u015f Promosyon-Sadakat Uygulamalar<\/strong>\u0131<\/p>\n

Hopi (Diamond)<\/p>\n

Cep Telefonu<\/strong><\/p>\n

TECNO (Diamond)<\/p>\n

Digital Platform<\/strong><\/p>\n

Kablo TV (Diamond)<\/p>\n

Turkcell TV+ (Gold)<\/p>\n

Gayrimenkul Dan\u0131\u015fmanl\u0131k<\/strong><\/p>\n

RE\/MAX (Diamond)<\/p>\n

Is\u0131 Sistemleri<\/strong><\/p>\n

Baymak (Diamond)<\/p>\n

Kombi\u00a0<\/strong><\/p>\n

Daikin \u00a0(Diamond)<\/p>\n

Warmhaus (Gold)<\/p>\n

Kozmetik Ma\u011faza Zinciri<\/strong><\/p>\n

Watsons (Diamond)<\/p>\n

Lojistik\u00a0<\/strong><\/p>\n

Horoz Lojistik (Diamond)<\/p>\n

Marketler Zinciri<\/strong><\/p>\n

CarrefourSA (Diamond)<\/p>\n

Marketler Zinciri (\u0130ndirim-Toptan)<\/strong><\/p>\n

Bizim Toptan Market (Diamond)<\/p>\n

Mobilya Ma\u011faza Zincir<\/strong><\/p>\n

\u0130stikbal (Diamond)<\/p>\n

Bellona (Gold)<\/p>\n

Do\u011fta\u015f Mobilya (Silver)<\/p>\n

Mobilya Ma\u011faza Zinciri (B)<\/strong><\/p>\n

Kilim Mobilya (Diamond)<\/p>\n

Mondi (Gold)<\/p>\n

Alfemo (Silver)<\/p>\n

Network Sat\u0131\u015f Markalar\u0131<\/strong><\/p>\n

Farmasi (Diamond)<\/p>\n

Oto Kiralama \u00a0<\/strong><\/p>\n

Sixt (Diamond)<\/p>\n

Novacar (Gold)<\/p>\n

Vitrifiye<\/strong><\/p>\n

VitrA (Diamond)<\/p>\n

Yemek Kartlar\u0131<\/strong><\/p>\n

Multinet (Diamond)<\/p>\n

Yurt d\u0131\u015f\u0131 Lojistik Entegrasyon<\/strong><\/p>\n

ShipEntegra (Diamond)<\/p>\n

Dijital Yay\u0131nc\u0131l\u0131k<\/strong><\/p>\n

Exxen \u00a0(Diamond)<\/p>\n

Fast Casual Restoran<\/strong><\/p>\n

Tavuk D\u00fcnyas\u0131 (Diamond)<\/p>\n

Bayd\u00f6ner (Gold)<\/p>\n

Pidem Restaurant (Silver)<\/p>\n

Fast Food Zinciri\u00a0<\/strong><\/p>\n

Little Caesars (Diamond)<\/p>\n

Domino’s Pizza (Gold)<\/p>\n

Ak\u00fc<\/strong><\/p>\n

Yi\u011fit Ak\u00fc (Diamond)<\/p>\n

Departman Ma\u011fazac\u0131l\u0131\u011f\u0131<\/strong><\/p>\n

Boyner (Diamond)<\/p>\n

Online \u0130kinci El Otomobil<\/strong><\/p>\n

VavaCars (Diamond)<\/p>\n

Oto Kiralama Ara\u00e7 Payla\u015f\u0131m<\/strong><\/p>\n

TikTak Kirala (Diamond)<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. 194 bin markan\u0131n, 11.2 milyon bireysel \u00fcyenin ve ayl\u0131k ortalama 28 milyon ziyaret\u00e7inin bulu\u015ftu\u011fu \u015eikayetvar, 23 y\u0131ll\u0131k tecr\u00fcbesiyle m\u00fckemmel m\u00fc\u015fteri deneyimini ya\u015fatan […]<\/p>\n","protected":false},"author":1,"featured_media":184806,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46,51,53,44],"tags":[112608,37262,2289,1874,5574,108384,69142,1440,112607,5240,87742,101549],"views":69,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/184804"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=184804"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/184804\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/184806"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=184804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=184804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=184804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}