{"id":183278,"date":"2024-01-15T15:25:14","date_gmt":"2024-01-15T12:25:14","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=183278"},"modified":"2024-01-15T15:29:03","modified_gmt":"2024-01-15T12:29:03","slug":"yepas-musteri-deneyimindeki-ustun-basarisiyla-iyi-fikir-odulunu-aldi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/yepas-musteri-deneyimindeki-ustun-basarisiyla-iyi-fikir-odulunu-aldi\/","title":{"rendered":"(Turkish) YEPA\u015e “\u0130yi Fikir \u00d6d\u00fcl\u00fc”ne Lay\u0131k G\u00f6r\u00fcld\u00fc"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

T\u00fcrkiye’nin \u00f6nc\u00fc enerji \u015firketlerinden Ye\u015fil\u0131rmak Elektrik Perakende Sat\u0131\u015f Anonim \u015eirketi (YEPA\u015e), Nice Medya’n\u0131n d\u00fczenledi\u011fi 6. CX Awards Turkey \u00d6d\u00fcl T\u00f6reni’nde “\u0130yi Fikir \u00d6d\u00fcl\u00fc”n\u00fc kazanarak ba\u015far\u0131lar\u0131na bir yenisini ekledi.<\/h2>\n

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Nice Medya, m\u00fc\u015fteri deneyimi odakl\u0131 ba\u015far\u0131lar\u0131 \u00f6d\u00fcllendiren T\u00fcrkiye’nin ilk m\u00fc\u015fteri deneyimi \u00f6d\u00fcl program\u0131n\u0131 6 y\u0131ld\u0131r d\u00fczenlemekte. YEPA\u015e, sekt\u00f6rdeki m\u00fc\u015fteri memnuniyetini en \u00fcst d\u00fczeye \u00e7\u0131karan yenilik\u00e7i yakla\u015f\u0131mlar\u0131 ve dijital hizmetleriyle \u00f6ne \u00e7\u0131k\u0131yor. “\u0130yi Fikir \u00d6d\u00fcl\u00fc”<\/strong>, gelecekteki b\u00fcy\u00fcme hedeflerini g\u00fc\u00e7lendirecek bir d\u00f6n\u00fcm noktas\u0131 niteli\u011finde. M\u00fc\u015fteri deneyimine de\u011fer katan benzersiz stratejileri ve inovasyonuyla YEPA\u015e, enerji sekt\u00f6r\u00fcnde ad\u0131ndan s\u0131k\u00e7a s\u00f6z ettiren bir marka olma yolunda emin ad\u0131mlarla ilerliyor.<\/p>\n

YEPA\u015e’\u0131n \u00f6d\u00fcl\u00fc, 11 Ocak 2024 tarihinde \u0130stanbul Sait Halim Pa\u015fa yal\u0131s\u0131nda ger\u00e7ekle\u015ftirilen t\u00f6rende sahiplenildi. Samsun, Amasya, Ordu, Sinop ve \u00c7orum illerinde Elektrik Perakende Sat\u0131\u015f Hizmeti sunan YEPA\u015e, “\u0130yi Fikir \u00d6d\u00fcl\u00fc”n\u00fc, m\u00fc\u015fteri odakl\u0131 yakla\u015f\u0131mlar\u0131n\u0131 en \u00fcst seviyede konumland\u0131ran ve dijital d\u00f6n\u00fc\u015f\u00fcmde \u00f6nc\u00fc rol oynayan projeleriyle hak etti.<\/p>\n

YEPA\u015e’\u0131n “Dijital \u0130\u015flem Merkezi” adl\u0131 projesi, web sitesi \u00fczerinden m\u00fc\u015fterilere sa\u011flad\u0131\u011f\u0131 kolay ve etkili hizmetlerle dikkat \u00e7ekiyor. Yenilenen tasar\u0131m\u0131 ve kullan\u0131c\u0131 dostu ara y\u00fcz\u00fc, m\u00fc\u015fterilere 7\/24 h\u0131zl\u0131 ve kolay hizmet alabilme imk\u00e2n\u0131 sunuyor. Bu dijital platform arac\u0131l\u0131\u011f\u0131yla m\u00fc\u015fteriler; Randevu Alma, Abonelik, Tahliye, G\u00fcvence Bedeli, Bilgi G\u00fcncelleme, Bor\u00e7 Sorgulama, \u00d6neri ve Taleplerini h\u0131zl\u0131 ve g\u00fcvenli bir \u015fekilde ger\u00e7ekle\u015ftirebiliyor.<\/p>\n

\u00d6d\u00fcl\u00fc YEPA\u015e M\u00fc\u015fteri Hizmetleri M\u00fcd\u00fcr\u00fc Burcu Zengin<\/strong> teslim al\u0131rken; YEPA\u015e Genel M\u00fcd\u00fcr\u00fc Arif Ak\u015fam, \u00f6d\u00fcl ile ilgili yapt\u0131\u011f\u0131 a\u00e7\u0131klamada, “M\u00fc\u015fteri memnuniyetini en \u00fcst d\u00fczeye \u00e7\u0131karmak i\u00e7in yapt\u0131\u011f\u0131m\u0131z \u00e7al\u0131\u015fmalara olan bu g\u00fc\u00e7l\u00fc ba\u011fl\u0131l\u0131\u011f\u0131m\u0131z\u0131 s\u00fcrd\u00fcrmekten gurur duyuyoruz. CX Awards Turkey’den “\u0130yi Fikir \u00d6d\u00fcl\u00fc” ile d\u00f6nmek, ekibimizin ve \u015firketimizin bu alandaki ba\u015far\u0131s\u0131n\u0131 ta\u00e7land\u0131r\u0131yor”<\/em> dedi.<\/p>\n

YEPA\u015e, “\u0130yi Fikir \u00d6d\u00fcl\u00fc”n\u00fc<\/strong> kazanarak m\u00fc\u015fteri memnuniyetini esas alan s\u00fcrd\u00fcr\u00fclebilir hizmet anlay\u0131\u015f\u0131n\u0131 bir kez daha kan\u0131tlam\u0131\u015f oldu. Elektrik enerjisini kaliteli, g\u00fcvenilir, s\u00fcrekli ve uygun fiyatlarla sunma bak\u0131\u015f a\u00e7\u0131s\u0131 ile s\u00fcrd\u00fcren YEPA\u015e, sekt\u00f6rdeki lider konumunu g\u00fc\u00e7lendirmeye devam ediyor.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. T\u00fcrkiye’nin \u00f6nc\u00fc enerji \u015firketlerinden Ye\u015fil\u0131rmak Elektrik Perakende Sat\u0131\u015f Anonim \u015eirketi (YEPA\u015e), Nice Medya’n\u0131n d\u00fczenledi\u011fi 6. CX Awards Turkey \u00d6d\u00fcl T\u00f6reni’nde “\u0130yi Fikir […]<\/p>\n","protected":false},"author":1,"featured_media":183280,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[112026,4546,111401,36673],"views":48,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/183278"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=183278"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/183278\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/183280"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=183278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=183278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=183278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}