{"id":176643,"date":"2023-06-22T12:46:02","date_gmt":"2023-06-22T09:46:02","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=176643"},"modified":"2023-06-22T12:47:20","modified_gmt":"2023-06-22T09:47:20","slug":"tredas-dijital-donusum-surecleri-ni-anlatti","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/tredas-dijital-donusum-surecleri-ni-anlatti\/","title":{"rendered":"(Turkish) ’TREDA\u015e’ Dijital D\u00f6n\u00fc\u015f\u00fcm S\u00fcre\u00e7lerini Anlatt\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Trakya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (TREDA\u015e), Nice Medya taraf\u0131ndan bu y\u0131l 10’uncusu d\u00fczenlenen M\u00fc\u015fteri Hizmetleri Deneyimi Zirvesi\u2019ne konu\u015fmac\u0131 olarak kat\u0131larak, uygulamaya ald\u0131\u011f\u0131 yapay zeka \u00e7al\u0131\u015fmalar\u0131n\u0131 anlatt\u0131.<\/strong><\/h2>\n

\"\"<\/p>\n

TREDA\u015e M\u00fc\u015fteri Deneyimi ve \u00c7a\u011fr\u0131 Merkezi M\u00fcd\u00fcr\u00fc \u00d6mer Yal\u00e7\u0131n, etkinlikte kat\u0131l\u0131mc\u0131lara \u201cChatgpt \u00c7a\u011fr\u0131 Merkezinde\u201d<\/strong> ba\u015fl\u0131kl\u0131 oturum ger\u00e7ekle\u015ftirdi. Oturumda TREDA\u015e\u2019\u0131n m\u00fc\u015fteri hizmetlerinde yapay zeka<\/strong> ve dijital d\u00f6n\u00fc\u015f\u00fcm s\u00fcre\u00e7lerini<\/strong> payla\u015ft\u0131.<\/p>\n

Yal\u00e7\u0131n \u015f\u00f6yle konu\u015ftu;<\/strong><\/p>\n

\u201cTrakya b\u00f6lgesinde yakla\u015f\u0131k 2 milyon kullan\u0131c\u0131ya, 20 bin kilometrekare alanda 30 bin kilometre uzunlu\u011fundaki elektrik hatt\u0131n\u0131n ve 100 bini a\u015fk\u0131n ayd\u0131nlatma dire\u011finin 7\/24 kesintisiz \u00e7al\u0131\u015fabilmesi i\u00e7in bak\u0131m ve onar\u0131m \u00e7al\u0131\u015fmalar\u0131n\u0131 aral\u0131ks\u0131z s\u00fcrd\u00fcr\u00fcyoruz.<\/em><\/p>\n

B\u00f6lgede ya\u015fayan vatanda\u015flar\u0131m\u0131z\u0131n memnuniyetini en \u00fcst d\u00fczeyde tutabilmek ad\u0131na Enerji ve Tabii Kaynaklar Bakanl\u0131\u011f\u0131m\u0131z\u0131n \u00f6nc\u00fcl\u00fc\u011f\u00fcnde ve Enerji Piyasas\u0131 D\u00fczenleme Kurumu reg\u00fclasyonlar\u0131na<\/strong> uyum sa\u011flamak<\/strong> ad\u0131na kendimizi s\u00fcrekli geli\u015ftiriyoruz.<\/strong><\/em><\/p>\n

2018 y\u0131l\u0131nda Elektrik da\u011f\u0131t\u0131m sekt\u00f6r\u00fcnde Avrupa\u2019da ilk ve tek olarak geli\u015ftirdi\u011fimiz yapay zeka destekli dijital asistan\u0131m\u0131z TREDA\u015e Enerjik<\/strong>, \u00e7a\u011fr\u0131 yo\u011funlu\u011fumuzun y\u00fczde 4\u2019\u00fcn\u00fc<\/strong> kar\u015f\u0131lar hale geldi. 2023 y\u0131l\u0131n\u0131n ikinci \u00e7eyre\u011finde devreye ald\u0131\u011f\u0131m\u0131z Chatgpt entegrasyonumuz<\/strong> sayesinde 5 y\u0131l i\u00e7inde \u00e7a\u011fr\u0131 yo\u011funlu\u011funun y\u00fczde 51<\/strong>\u2019inin dijital m\u00fc\u015fteri temsilcisi<\/strong> taraf\u0131ndan kar\u015f\u0131lanmas\u0131n\u0131 hedefliyoruz.\u201d<\/em><\/p>\n

Dijital uygulamalar\u0131n afetlerdeki \u00f6nemine de dikkat \u00e7eken Yal\u00e7\u0131n, konu\u015fmas\u0131n\u0131 \u015f\u00f6yle noktalad\u0131:<\/span><\/p>\n

\u201cDijital d\u00f6n\u00fc\u015f\u00fcmler ile birlikte olas\u0131 afet durumlar\u0131nda \u00e7a\u011fr\u0131 merkezimizde olu\u015fabilecek yo\u011funluk s\u0131ras\u0131nda vatanda\u015flar\u0131m\u0131z\u0131n talep<\/strong> ve ihbar\u0131n\u0131<\/strong> an\u0131nda iletebilmeleri sa\u011flan\u0131yor. B\u00f6ylece vatanda\u015flar\u0131n ma\u011fduriyet ya\u015famamalar\u0131<\/strong> i\u00e7in dijital entegrasyonlar\u0131<\/strong> kullanarak onlara daha h\u0131zl\u0131 ula\u015fabiliriz.\u201d<\/em> dedi.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Trakya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (TREDA\u015e), Nice Medya taraf\u0131ndan bu y\u0131l 10’uncusu d\u00fczenlenen M\u00fc\u015fteri Hizmetleri Deneyimi Zirvesi\u2019ne konu\u015fmac\u0131 olarak kat\u0131larak, uygulamaya ald\u0131\u011f\u0131 yapay […]<\/p>\n","protected":false},"author":1,"featured_media":176646,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53,157],"tags":[31910,26353,109872,30764],"views":38,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/176643"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=176643"}],"version-history":[{"count":1,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/176643\/revisions"}],"predecessor-version":[{"id":176644,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/176643\/revisions\/176644"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/176646"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=176643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=176643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=176643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}