{"id":174636,"date":"2023-05-12T12:55:00","date_gmt":"2023-05-12T09:55:00","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=174636"},"modified":"2023-05-12T12:55:16","modified_gmt":"2023-05-12T09:55:16","slug":"hibrit-ve-elektrikli-araclar-memnuniyette-zirvede","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/hibrit-ve-elektrikli-araclar-memnuniyette-zirvede\/","title":{"rendered":"(Turkish) Hibrit ve Elektrikli Ara\u00e7lar Memnuniyette Zirvede"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

\u00c7\u00f6z\u00fcm platformu \u015eikayetvar, otomotiv sekt\u00f6r\u00fcyle ilgili verilerini payla\u015ft\u0131. Platformun 50 bini a\u015fk\u0131n kullan\u0131c\u0131yla ger\u00e7ekle\u015ftirdi\u011fi \u201c\u00dcr\u00fcn \u0130nceleme\u201d anketlerine g\u00f6re pop\u00fclerli\u011fi her ge\u00e7en g\u00fcn artan hibrit ve elektrikli ara\u00e7lar, kullan\u0131c\u0131lar\u0131n en \u00e7ok memnun oldu\u011fu otomobil tipi olurken panelvan ve pick up tipi ara\u00e7lar en az memnuniyet skoruna sahip t\u00fcrler olarak belirlendi.<\/strong><\/h2>\n

T\u00fcketicilerle markalar aras\u0131nda k\u00f6pr\u00fc g\u00f6revi \u00fcstlenen sikayetvar.com, son g\u00fcnlerin en \u00e7ok konu\u015fulan sekt\u00f6rlerinden biri olan otomotiv sekt\u00f6r\u00fcn\u00fc inceledi. Platformun 50 bini a\u015fk\u0131n kullan\u0131c\u0131yla ger\u00e7ekle\u015ftirdi\u011fi \u201c\u00dcr\u00fcn \u0130nceleme\u201d anketlerinin baz al\u0131nd\u0131\u011f\u0131 \u00e7al\u0131\u015fmada; T\u00fcrkiye\u2019nin otomotiv sekt\u00f6r\u00fcne \"\"bak\u0131\u015f\u0131, ara\u00e7 ve yak\u0131t tiplerine g\u00f6re memnuniyet d\u00fczeyleri, sekt\u00f6rle ilgili en \u00e7ok \u015fikayet edilen konular gibi bir\u00e7ok ba\u015fl\u0131k masaya yat\u0131r\u0131ld\u0131.<\/p>\n

Toplam 51 bin 245 anket verisiyle ger\u00e7ekle\u015ftirilen ara\u015ft\u0131rmada 43 marka ve 995 otomobil modeli kullan\u0131c\u0131lar taraf\u0131ndan de\u011ferlendirildi. \u00c7al\u0131\u015fma, \u00dcr\u00fcn \u0130nceleme anketlerinin son 6 ay\u0131 baz al\u0131narak olu\u015fturuldu.<\/p>\n

Ara\u015ft\u0131rmada, otomotiv sekt\u00f6r\u00fc \u201cOtomobil Kategorisi\u201d<\/strong> ve \u201cYak\u0131t T\u00fcketimi Kategorisi\u201d<\/strong> olarak iki ana ba\u015fl\u0131kta de\u011ferlendirildi. Her bir ba\u015fl\u0131kta; genel memnuniyet, fiyat ve performans, tasar\u0131m, konfor, aksesuar ve elektronik, performans ve t\u00fcketim, yetkisi servis hizmeti, memnuniyet ve tavsiye, yak\u0131t t\u00fcketimi, ikinci el sat\u0131\u015f ve ikinci el de\u011feri kriterlerle kullan\u0131c\u0131lar\u0131n deneyimlerini 0-10 aras\u0131nda puanlamas\u0131 istendi.<\/p>\n

Otomobil kategorisinde; hatchback-compact, hibrid-elektrikli, panelvan, pick-up, sedan, sedan l\u00fcks, spor otomobil, spor otomobil l\u00fcks, station wagon-minivan, suv-crossover ve suv-crossover l\u00fcks ara\u00e7 tipleri yer al\u0131rken, yak\u0131t t\u00fcketimi kategorisinde; benzin, dizel, LPG & benzin, hibrit ve elektrikli ara\u00e7lar kullan\u0131c\u0131lar\u0131n de\u011ferlendirilmesine sunuldu.<\/p>\n

En \u00e7ok memnun eden elektrikli ve hibrit ara\u00e7lar oldu<\/strong><\/h3>\n

Verilere g\u00f6re, t\u00fcm ara\u00e7 tipleri g\u00f6z \u00f6n\u00fcnde bulunduruldu\u011funda 8.6 skorla elektrikli ve hibrit ara\u00e7lar en \u00e7ok memnun kal\u0131nan ara\u00e7 tipi oldu. 8.59 skorla l\u00fcks spor otomobiller ikinci s\u0131rada yer al\u0131rken, onu sedan l\u00fcks ve suv-crossover l\u00fcks ara\u00e7 tipleri izledi.<\/p>\n

En az memnuniyet skoru panelvana ait<\/strong><\/h3>\n

Ara\u015ft\u0131rma sonu\u00e7lar\u0131na g\u00f6re genellikle ticari ama\u00e7la kullan\u0131lan panelvanlar\u0131n genel memnuniyet oran\u0131n\u0131n di\u011fer ara\u00e7 tiplerine g\u00f6re geride kald\u0131\u011f\u0131 g\u00f6zlemleniyor. Veriler 7.06 skorla genel memnuniyet oran\u0131n\u0131n en d\u00fc\u015f\u00fck ara\u00e7 tipinin panelvan oldu\u011funu g\u00f6steriyor. Pick-up ve spor otomobil t\u00fcrleri 7.9\u2019luk skoru payla\u015farak memnuniyet oran\u0131 en az olan ara\u00e7 tipleri olarak s\u0131ralan\u0131yor.<\/p>\n

Fiyat \/ performansta birincilik elektrikli ve hibrit ara\u00e7larda\u00a0<\/strong><\/h3>\n

50 bini a\u015fk\u0131n kullan\u0131c\u0131 deneyiminin yer ald\u0131\u011f\u0131 \u00a0ara\u015ft\u0131rma sonu\u00e7lar\u0131na g\u00f6re, elektrikli ve hibrit ara\u00e7lar fiyat \/ performans kriterinde birincili\u011fi kimseye kapt\u0131rmad\u0131 ve 8.6 memnuniyet skoruyla ilk s\u0131rada yer ald\u0131. L\u00fcks spor otomobiller bu kriterde \u00f6ne \u00e7\u0131kan bir di\u011fer t\u00fcr oldu.\u00a0Geni\u015f bagaj alan\u0131 sayesinde olduk\u00e7a y\u00fcksek bir y\u00fckleme hacmi sunan ve ticari ama\u00e7la da kullan\u0131lan pick-up\u2019lar\u0131n fiyat performans a\u00e7\u0131s\u0131ndan 6.68 skorla en d\u00fc\u015f\u00fck memnuniyet oran\u0131na sahip oldu\u011fu g\u00f6r\u00fcl\u00fcyor.<\/p>\n

Tasar\u0131m ve konforda kullan\u0131c\u0131lar \u201csedan l\u00fcks\u201d dedi<\/strong><\/h3>\n

Tasar\u0131mda 8.6; konforda 9 memnuniyet skoruna sahip sedan l\u00fcks, kullan\u0131c\u0131lar\u0131n bu kriterlerde en \u00e7ok memnun kal\u0131nan ara\u00e7 tipi oldu. Tasar\u0131m\u0131yla kullan\u0131c\u0131lar\u0131 en memnun eden di\u011fer ara\u00e7 tipleri l\u00fcks spor otomobiller, elektrikli ve hibrit ara\u00e7lar olurken; konforda \u00f6ne \u00e7\u0131kan t\u00fcrler \u015f\u00f6yle s\u0131raland\u0131: L\u00fcks spor otomobiller, elektrikli-hibrit ara\u00e7lar ve station wagon-minivanlar\u2026 Verilere g\u00f6re 7.16 memnuniyet skoruyla panelvan tipi ara\u00e7lar konfor alan\u0131nda en d\u00fc\u015f\u00fck memnuniyet skoruna sahip olurken, tasar\u0131mda hatchback-compact en az memnuniyet skoruna sahip olan otomobil tipi olarak \u00f6ne \u00e7\u0131kt\u0131.<\/p>\n

Aksesuar – elektronik ve performans-t\u00fcketimde ipi elektrikli ve hibrit ara\u00e7lar g\u00f6\u011f\u00fcsledi<\/h3>\n

Aksesuar – elektronik kriterinde 8.73; performans – t\u00fcketim kriterinde 8.67 memnuniyet skoruyla \u00a0memnuniyetin zirve yapt\u0131\u011f\u0131 otomobil tipi a\u00e7\u0131k \u00a0ara farkla elektrikli ve hibrit ara\u00e7lar oldu. Aksesuar & elektronik kriterinde en d\u00fc\u015f\u00fck memnuniyet skoru\u00a0<\/strong>panelvana aitken, pick-up performans ve t\u00fcketim kategorisinin en d\u00fc\u015f\u00fck memnuniyet skorunun sahibi olan ara\u00e7 tipi olarak \u00f6ne \u00e7\u0131kt\u0131. Verilere g\u00f6re yetkili servis hizmetinde kullan\u0131c\u0131lar\u0131 en \u00e7ok memnun eden ara\u00e7 tipi l\u00fcks spor otomobil kategorisi iken, panelvan tipi ara\u00e7lar yine bu kriterde s\u0131n\u0131fta kald\u0131.<\/p>\n

En \u00e7ok tavsiye skoru l\u00fcks spor otomobillere!<\/strong><\/h3>\n

Verilere g\u00f6re otomobil sekt\u00f6r\u00fcnde en \u00e7ok tavsiye edilen ara\u00e7 tipinin l\u00fcks spor otomobil oldu\u011fu g\u00f6zlemlendi. L\u00fcks sedanlar ikinci, spor otomobiller \u00fc\u00e7\u00fcnc\u00fc, elektrikli ve hibrit ara\u00e7lar ise d\u00f6rd\u00fcnc\u00fc s\u0131rada kendine yer buldu. Memnuniyet ve tavsiye kriterinde panelvanlar, 7.2 memnuniyet skoruyla en az tavsiye edilen otomobil tipi olarak de\u011ferlendirildi.<\/p>\n

Yak\u0131t t\u00fcketiminde elektrikli ve hibrit ara\u00e7lardan vazge\u00e7ilmedi<\/strong><\/h3>\n

Gelece\u011fin otomobil tipi olarak tarif edilen ve her ge\u00e7en g\u00fcn y\u00fckseli\u015fini s\u00fcrd\u00fcren hibrit ve elektrikli ara\u00e7lar, yak\u0131t t\u00fcketimi konusunda da 8.64\u2019l\u00fck<\/strong> memnuniyet skoruyla kullan\u0131c\u0131lar\u0131 en \u00e7ok mutlu eden ara\u00e7 tipi oldu. 5.99\u2019luk<\/strong> memnuniyet skoru ile bu kriterde en d\u00fc\u015f\u00fck memnuniyet skoru ise pick-up<\/strong>\u2019lara ait.<\/p>\n

Yat\u0131r\u0131m arac\u0131 olarak elektrikli ve hibrit ara\u00e7lar!\u00a0<\/strong><\/h3>\n

\u0130kinci el sat\u0131\u015f<\/strong> ve ikinci el de\u011feri kriterlerinin<\/strong> memnuniyet lideri yine elektrikli ve hibrit ara\u00e7lar olurken pick-up tipi otomobillerin bu kriterlerde de en d\u00fc\u015f\u00fck memnuniyet skoruna sahip oldu\u011fu g\u00f6zlemlendi.<\/p>\n

Yak\u0131t t\u00fcr\u00fcne g\u00f6re hibrit ara\u00e7lar memnuniyette zirvede!<\/strong><\/h3>\n

Ara\u015ft\u0131rman\u0131n bir ba\u015fka aya\u011f\u0131n\u0131 olu\u015fturan yak\u0131t t\u00fcketimi kategorisine g\u00f6re \u201cgenel memnuniyet\u201d skorunda zirveye ad\u0131n\u0131 yazd\u0131ran ara\u00e7 tipi 8.1\u2019lik memnuniyet skoruyla hibrit otomobiller oldu. Benzinli ara\u00e7lar, genel memnuniyet skalas\u0131nda 7.7 ile ikinci s\u0131rada kendine yer bulurken, elektrikli ve dizel ara\u00e7 t\u00fcrleri 7.5\u2019lik skorla \u00fc\u00e7\u00fcnc\u00fcl\u00fc\u011f\u00fc payla\u015ft\u0131.<\/p>\n

Yak\u0131t t\u00fcr\u00fcne g\u00f6re en y\u00fcksek memnuniyet skoru hibrit ara\u00e7larda<\/strong><\/h3>\n

Yak\u0131t t\u00fcr\u00fcne g\u00f6re; fiyat & performans, tasar\u0131m, konfor, aksesuar & elektronik, performans & t\u00fcketim, yetkili servis hizmeti, memnuniyet & tavsiye ve yak\u0131t t\u00fcketimi kriterlerinde, hibrit tipi ara\u00e7lar memnuniyet skorunda en y\u00fcksek puan\u0131 ald\u0131.<\/p>\n

Kullan\u0131c\u0131lar LPG\u2019li ara\u00e7lardan eskisi kadar memnun de\u011fil<\/strong><\/h3>\n

Tasar\u0131m, konfor, performans & t\u00fcketim, yetkili servis hizmeti, memnuniyet & tavsiye ve yak\u0131t t\u00fcketimi kriterlerinde en d\u00fc\u015f\u00fck memnuniyet skoruna sahip olan ara\u00e7 tipi, bu de\u011ferlendirme t\u00fcr\u00fcnde, LPG ve benzini ayn\u0131 anda kullanan ara\u00e7 sahiplerinden geldi. Veriler ge\u00e7mi\u015f y\u0131llarda olduk\u00e7a pop\u00fcler olan LPG\u2019li ara\u00e7 kullan\u0131m\u0131ndaki memnuniyet oran\u0131n\u0131n giderek d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc g\u00f6steriyor.<\/p>\n

Otomobillerle ilgili en \u00e7ok nelerden \u015fikayet ediliyor?<\/strong><\/h3>\n

Ara\u015ft\u0131rmada otomotiv sekt\u00f6r\u00fcyle ilgili en \u00e7ok \u015fikayet edilen konular da incelendi. Verilere g\u00f6re ara\u00e7lar\u0131n pahal\u0131 olmas\u0131 en \u00e7ok \u00e7\u00f6z\u00fcm bekleyen konu olurken, personel davran\u0131\u015f\u0131, ay\u0131pl\u0131 \u00fcr\u00fcn ve arac\u0131n ar\u0131zalanmas\u0131-\u00e7al\u0131\u015fmamas\u0131 \u00f6ne \u00e7\u0131kan di\u011fer \u015fikayet ba\u015fl\u0131klar\u0131 olarak bildirildi. Otomotiv markalarla ilgili gelen \u015fikayet ba\u015fl\u0131klar\u0131nda \u00f6ne \u00e7\u0131kan konu \u00fcr\u00fcn\u00fcn ar\u0131zalanmas\u0131 ya da \u00e7al\u0131\u015fmamas\u0131 ilk s\u0131rada yer ald\u0131.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. \u00c7\u00f6z\u00fcm platformu \u015eikayetvar, otomotiv sekt\u00f6r\u00fcyle ilgili verilerini payla\u015ft\u0131. Platformun 50 bini a\u015fk\u0131n kullan\u0131c\u0131yla ger\u00e7ekle\u015ftirdi\u011fi \u201c\u00dcr\u00fcn \u0130nceleme\u201d anketlerine g\u00f6re pop\u00fclerli\u011fi her ge\u00e7en g\u00fcn […]<\/p>\n","protected":false},"author":1,"featured_media":174639,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53,44],"tags":[60244,14654,87742],"views":44,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/174636"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=174636"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/174636\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/174639"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=174636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=174636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=174636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}