{"id":168342,"date":"2023-02-01T10:27:46","date_gmt":"2023-02-01T07:27:46","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=168342"},"modified":"2023-02-01T10:28:14","modified_gmt":"2023-02-01T07:28:14","slug":"uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu\/","title":{"rendered":"(Turkish) &#8217;Ueda\u015f&#8217; M\u00fc\u015fteri Memnuniyeti S\u0131ralamas\u0131nda T\u00fcrkiye 1&#8217;incisi Oldu"},"content":{"rendered":"<p class=\"qtranxs-available-languages-message qtranxs-available-languages-message-en\">Sorry, this entry is only available in <a href=\"https:\/\/www.enerjigazetesi.ist\/tr\/wp-json\/wp\/v2\/posts\/168342\" class=\"qtranxs-available-language-link qtranxs-available-language-link-tr\" title=\"Turkish\">Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p><p><\/p>\n<h2><strong>UEDA\u015e, elektrik da\u011f\u0131t\u0131m \u015firketleri aras\u0131nda yap\u0131lan m\u00fc\u015fteri genel memnuniyet ve \u00e7a\u011fr\u0131 merkezi memnuniyet ara\u015ft\u0131rmas\u0131nda 2022 y\u0131l\u0131n\u0131n T\u00fcrkiye 1&#8217;incisi oldu.<\/strong><\/h2>\n<p><strong>UEDA\u015e, TEDA\u015e<\/strong> ve<strong> Eltemtek<\/strong> i\u015f birli\u011finde ger\u00e7ekle\u015ftirilen <strong>Elektrik Da\u011f\u0131t\u0131m<img loading=\"lazy\" class=\"alignright wp-image-168346\" src=\"https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2023\/02\/uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu-2.jpg\" alt=\"\" width=\"320\" height=\"180\" srcset=\"https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2023\/02\/uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu-2.jpg 550w, https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2023\/02\/uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu-2-300x169.jpg 300w, https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2023\/02\/uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu-2-500x281.jpg 500w, https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2023\/02\/uedas-musteri-memnuniyeti-siralamasinda-turkiye-1incisi-oldu-2-80x45.jpg 80w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/> Hizmet\u00a0Memnuniyeti Ara\u015ft\u0131rmas\u0131<\/strong>\u2019n\u0131n m\u00fc\u015fteri<strong> genel memnuniyeti s\u0131ralamas\u0131nda<\/strong> ve <strong>\u00e7a\u011fr\u0131 merkezi memnuniyet s\u0131ralamas\u0131nda<\/strong> birinci oldu. T\u00fcrkiye\u2019de hizmet veren<strong> 21 elektrik da\u011f\u0131t\u0131m\u00a0\u015firketi<\/strong> \u00f6zelinde ger\u00e7ekle\u015ftirilen ara\u015ft\u0131rmada her ay t\u00fcketicinin genel memnuniyetini \u00f6l\u00e7mek i\u00e7in anketler yap\u0131l\u0131yor.<\/p>\n<p><strong>Bursa, Bal\u0131kesir, \u00c7anakkale ve Yalova<\/strong> olmak \u00fczere <strong>4<\/strong> ilde<strong> 5 milyondan fazla<\/strong> vatanda\u015fa elektrik da\u011f\u0131t\u0131m hizmeti sa\u011flayan UEDA\u015e, t\u00fcketicilerine sundu\u011fu \u00e7a\u011fr\u0131 merkezi hizmetiyle <strong>ar\u0131za<\/strong> ve <strong>anl\u0131k sorunlar\u0131n<\/strong> \u00f6n\u00fcne ge\u00e7iyor. <strong>21 elektrik da\u011f\u0131t\u0131m \u015firketi<\/strong>nin T\u00fcrkiye geneli puan ortalamas\u0131n\u0131 al\u0131nd\u0131\u011f\u0131 ankette <strong>UEDA\u015e, \u00e7a\u011fr\u0131 merkezinin<\/strong> ald\u0131\u011f\u0131<strong> 82 puanla<\/strong> g\u00fcvenilir ve kesintisiz hizmet anlay\u0131\u015f\u0131 politikas\u0131n\u0131 peki\u015ftirdi.<\/p>\n<p>UEDA\u015e yap\u0131lan ankette \u00e7a\u011fr\u0131 kar\u015f\u0131lama oran\u0131 <strong>y\u00fczde 99.50<\/strong> , gelen \u00e7a\u011fr\u0131n\u0131n <strong>ilk 20 saniyede<\/strong> kar\u015f\u0131lanmas\u0131nda<strong> y\u00fczde 97.54<\/strong> , planl\u0131<strong> kesinti<\/strong> ve <strong>ar\u0131za bildirimlerinde<\/strong> ise <strong>9.3 milyon SMS g\u00f6nderimi<\/strong> gibi m\u00fc\u015fteri odakl\u0131 hizmetleriyle \u00a0birinci s\u0131raya yerle\u015fti.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. UEDA\u015e, elektrik da\u011f\u0131t\u0131m \u015firketleri aras\u0131nda yap\u0131lan m\u00fc\u015fteri genel memnuniyet ve \u00e7a\u011fr\u0131 merkezi memnuniyet ara\u015ft\u0131rmas\u0131nda 2022 y\u0131l\u0131n\u0131n T\u00fcrkiye 1&#8217;incisi oldu. UEDA\u015e, TEDA\u015e ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":168345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[35568,107508,15016,26353,107509,107507],"views":48,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/168342"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=168342"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/168342\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/168345"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=168342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=168342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=168342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}