{"id":165308,"date":"2022-12-16T14:19:00","date_gmt":"2022-12-16T11:19:00","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=165308"},"modified":"2022-12-16T14:19:00","modified_gmt":"2022-12-16T11:19:00","slug":"enerjisa-enerji-dijital-sozlesme-ve-fatura-donemini-baslatti","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/enerjisa-enerji-dijital-sozlesme-ve-fatura-donemini-baslatti\/","title":{"rendered":"(Turkish) ’Enerjisa Enerji’ Dijital S\u00f6zle\u015fme ve Fatura D\u00f6nemini Ba\u015flatt\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

\u2018Herkes i\u00e7in Daha \u0130yi Bir Gelecek\u2019 vizyonuyla \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcren Elektrik da\u011f\u0131t\u0131m, perakende sat\u0131\u015f ve m\u00fc\u015fteri \u00e7\u00f6z\u00fcmleri \u015firketi Enerjisa Enerji, sundu\u011fu dijital \u00e7\u00f6z\u00fcmlerle m\u00fc\u015fteri deneyimini iyile\u015ftirmeye devam ediyor. Sekt\u00f6rde ilk kez s\u00f6zle\u015fme ve faturay\u0131 dijitalle\u015ftiren Enerjisa, sat\u0131\u015f s\u00fcrecindeki baz\u0131 operasyonlar\u0131n\u0131 bulut sistemine ta\u015f\u0131d\u0131.<\/strong><\/h2>\n

\"\"Etki odakl\u0131 bir s\u00fcrd\u00fcr\u00fclebilirlik yakla\u015f\u0131m\u0131 ile T\u00fcrkiye\u2019nin enerji d\u00f6n\u00fc\u015f\u00fcm\u00fcne \u00f6nc\u00fcl\u00fck eden T\u00fcrkiye\u2019nin elektrik da\u011f\u0131t\u0131m, perakende, sat\u0131\u015f ve m\u00fc\u015fteri \u00e7\u00f6z\u00fcmleri \u015firketi Enerjisa Enerji, m\u00fc\u015fterilerinin ve kullan\u0131c\u0131lar\u0131n\u0131n deneyimlerini iyile\u015ftirmeye, sekt\u00f6re \u00f6nc\u00fcl\u00fck etmeye devam ediyor. Enerji sekt\u00f6r\u00fcnde d\u00fcnyada tescilli ilk dijital d\u00f6n\u00fc\u015f\u00fcm modeli<\/strong> olan E-ternal\u2019\u0131<\/strong> hayata ge\u00e7irdikten sonra sekt\u00f6rde bir ilk olarak elektrik enerjisi sat\u0131\u015f\u0131nda Dijital S\u00f6zle\u015fme<\/strong> ile Sat\u0131\u015f<\/strong> ve Dijital Fatura projesine<\/strong> imza att\u0131. Sekt\u00f6r\u00fcn dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcne katk\u0131 sunan Enerjisa Enerji t\u00fcketiciye sa\u011flad\u0131\u011f\u0131 esnek imkanlarla yenilik\u00e7i enerji \u00e7\u00f6z\u00fcmleriyle de sekt\u00f6re \u00f6nc\u00fcl\u00fck ediyor.<\/p>\n

Dijital s\u00f6zle\u015fmeyle 28 ton karbon sal\u0131m\u0131 engellendi<\/strong><\/h3>\n

Enerjisa Enerji, dijital s\u00f6zle\u015fme ile sat\u0131\u015f projesi olan Dijital E.A.S.Y.<\/strong>ile aktif sat\u0131\u015f kanallar\u0131na ek olarak hizmet verdi\u011fi t\u00fcm b\u00f6lgelerde t\u00fcketicilerine y\u00f6nelik enerji sat\u0131\u015f s\u00fcrecini<\/strong> dijitalle\u015ftirdi. \u00a0G\u00fcvenirli\u011fi art\u0131rmak i\u00e7in NFC teknolojisi ile sat\u0131\u015f s\u00fcre\u00e7lerinde entegrasyonu sa\u011flayan Enerjisa Enerji, Dijital E.A.S.Y. ile sat\u0131\u015f s\u00f6zle\u015fmesinin sadece bir SMS onay\u0131<\/strong> ile kurulmas\u0131n\u0131 ger\u00e7ekle\u015ftirirken, s\u00f6zle\u015fme \u015fartlar\u0131n\u0131n incelenmesi, m\u00fc\u015fteri bilgilerinin kontrol edilmesi, ar\u015fiv s\u00fcrecinin tamamen dijitalle\u015ftirilmesi ile sat\u0131\u015f s\u00fcre\u00e7lerini<\/strong> h\u0131zland\u0131rd\u0131. Bununla birlikte s\u00f6zle\u015fme kurumlar\u0131nda sat\u0131\u015f s\u00fcrecinden kaynakl\u0131 m\u00fc\u015fteri \u015fikayetlerinin toplam ba\u015fvuru i\u00e7indeki pay\u0131nda ortalama y\u00fczde 43<\/strong> d\u00fc\u015f\u00fc\u015f sa\u011fland\u0131. S\u00f6zle\u015fme bas\u0131m, ar\u015fivleme, lojistik<\/strong> gibi operasyonel maliyetlerde ise y\u00fczde 85 tasarruf<\/strong> sa\u011fland\u0131\u011f\u0131 g\u00f6r\u00fcld\u00fc. Sekt\u00f6rde bir ilk olan Dijital E.A.S.Y. Projesi<\/strong> ile Sardis \u00d6d\u00fclleri\u2019nde M\u00fc\u015fteri Deneyimi ve Etkile\u015fimi kategorisinde Alt\u0131n Sardis, Uluslararas\u0131 Titan Business Awards\u2019ta ise iki fark\u0131 kategoride bir platin bir de alt\u0131n \u00f6d\u00fcl\u00fcn sahibi oldu. Ayr\u0131ca dijital s\u00f6zle\u015fme uygulamas\u0131n\u0131 da<\/strong> hayata ge\u00e7iren Enerjisa Enerji, toplamda 7 ton ka\u011f\u0131t<\/strong> kullan\u0131m\u0131n\u0131n ve 28 ton karbon sal\u0131m\u0131n\u0131n<\/strong> \u00f6n\u00fcne ge\u00e7ti.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. \u2018Herkes i\u00e7in Daha \u0130yi Bir Gelecek\u2019 vizyonuyla \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcren Elektrik da\u011f\u0131t\u0131m, perakende sat\u0131\u015f ve m\u00fc\u015fteri \u00e7\u00f6z\u00fcmleri \u015firketi Enerjisa Enerji, sundu\u011fu dijital \u00e7\u00f6z\u00fcmlerle […]<\/p>\n","protected":false},"author":1,"featured_media":165310,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[106771,106772,106769,106770,91823,37825],"views":95,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/165308"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=165308"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/165308\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/165310"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=165308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=165308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=165308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}