{"id":164937,"date":"2022-12-11T12:43:09","date_gmt":"2022-12-11T09:43:09","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=164937"},"modified":"2022-12-11T12:43:09","modified_gmt":"2022-12-11T09:43:09","slug":"enerjisa-enerji-den-herkese-esit-erisim","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/enerjisa-enerji-den-herkese-esit-erisim\/","title":{"rendered":"(Turkish) Enerjisa Enerji\u2019den ‘Herkese E\u015fit Eri\u015fim'"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

\u0130stanbul, Ankara, Adana, Mersin ve Gaziantep\u2019de toplam 11 farkl\u0131 lokasyondaki m\u00fc\u015fteri hizmetleri merkezlerindeki \u2018E\u015fit Eri\u015fim\u2019 uygulamalar\u0131 sayesinde engelli m\u00fc\u015fteriler t\u00fcm i\u015flemlerini \u00f6ncelikli ve h\u0131zl\u0131 olarak ger\u00e7ekle\u015ftirebilecekler.<\/h2>\n

Etki odakl\u0131 bir s\u00fcrd\u00fcr\u00fclebilirlik yakla\u015f\u0131m\u0131 ile T\u00fcrkiye\u2019nin enerji d\u00f6n\u00fc\u015f\u00fcm\u00fcne \u00f6nc\u00fcl\u00fck eden lider elektrik da\u011f\u0131t\u0131m, perakende sat\u0131\u015f ve m\u00fc\u015fteri \u00e7\u00f6z\u00fcmleri \u015firketi Enerjisa Enerji, \u2018Herkes \u0130\u00e7in E\u015fit Eri\u015fim\u2019<\/strong> hedefiyle m\u00fc\u015fteri hizmetlerindeki engelleri ortadan kald\u0131r\u0131yor. Enerjisa Enerji<\/strong>, E\u015fit Eri\u015fim uygulamalar\u0131yla m\u00fc\u015fteri hizmetleri merkezlerindeki fiziki ko\u015fullar\u0131<\/strong> ve sunulan hizmetleri<\/strong> daha eri\u015filebilir k\u0131larak engelli bireylerin t\u00fcm i\u015flemlerini kolayca ger\u00e7ekle\u015ftirmelerini<\/strong> sa\u011fl\u0131yor.\"\"<\/p>\n

E\u015fit Eri\u015fim kapsam\u0131nda m\u00fc\u015fteri hizmetleri merkezlerinde fiziksel engeli olanlar<\/strong> i\u00e7in engelli rampas\u0131, acil \u00e7a\u011fr\u0131 butonu, tekerlekli sandalyelere \u00f6zel alanlar; i\u015fitme engelliler i\u00e7in i\u015faret diliyle<\/em> hizmet veren m\u00fc\u015fteri temsilcileri bulunuyor. G\u00f6rme engeli<\/strong> ve yetersizli\u011fi<\/strong> olanlar i\u00e7inse m\u00fc\u015fteri hizmetleri merkezlerinde<\/strong> yer kabartmalar\u0131 ile kontrastl\u0131 boyalar<\/em> kullan\u0131l\u0131rken Blindlook platformu<\/strong> \u00fczerinden sesli sim\u00fclasyon hizmeti<\/strong> sunuluyor. Ayr\u0131ca t\u00fcm fatura ve s\u00f6zle\u015fmeler de yine g\u00f6rme engeli ve yetersizli\u011fi olan m\u00fc\u015fteriler i\u00e7in Braille alfabesiyle haz\u0131rlan\u0131yor, \u00e7a\u011fr\u0131 merkezi arac\u0131l\u0131\u011f\u0131yla sesli fatura okuma hizmeti<\/strong> veriliyor.<\/p>\n

T\u00fcm i\u015flemlerimizde herkes i\u00e7in e\u015fit eri\u015fim sa\u011fl\u0131yoruz<\/strong><\/h3>\n

Projeyle ilgili detaylar\u0131 payla\u015fan Enerjisa Perakende Sat\u0131\u015f \u015eirketleri Genel M\u00fcd\u00fcr\u00fc Ersin Esent\u00fcrk<\/strong>; \u201cEnerjisa Enerji olarak engelli bireylerin hayat\u0131n her alan\u0131nda kat\u0131l\u0131mc\u0131 olmalar\u0131 i\u00e7in \u00fczerimize d\u00fc\u015fen g\u00f6revin fark\u0131nday\u0131z. Bu bilin\u00e7le hayata ge\u00e7irdi\u011fimiz \u2018E\u015fit Eri\u015fim\u2019 uygulamalar\u0131m\u0131z sekt\u00f6r\u00fcm\u00fcze \u00f6rnek olacakt\u0131r. \u0130stanbul, Ankara, Adana, Mersin ve Gaziantep\u2019de toplam 11 farkl\u0131 lokasyondaki m\u00fc\u015fteri hizmetleri merkezimizde ba\u015flayan ‘E\u015fit Eri\u015fim\u2019 uygulamalar\u0131 ile engelli m\u00fc\u015fterilerimiz t\u00fcm i\u015flemlerini \u00f6ncelikli ve h\u0131zl\u0131 olarak ger\u00e7ekle\u015ftirebilecekler. M\u00fc\u015fteri hizmetleri merkezlerimizdeki engelsiz alanlar, i\u015faret dili bilen m\u00fc\u015fteri temsilcilerimiz, dijital kanallar\u0131m\u0131zdaki sesli sim\u00fclasyon uygulamalar\u0131m\u0131z, Braille alfabesi ile haz\u0131rlanm\u0131\u015f s\u00f6zle\u015fme ve faturalar\u0131m\u0131za ek olarak \u00e7a\u011fr\u0131 merkezimiz arac\u0131l\u0131\u011f\u0131yla sesli fatura okuma, gibi pek \u00e7ok iyile\u015ftirmeyle engelli m\u00fc\u015fterilerimizin t\u00fcm hizmetlerimize e\u015fit eri\u015fimini hedefliyoruz\u201d<\/em> dedi.<\/p>\n

Herkese daha iyi bir gelecek sunmak i\u00e7in \u00e7al\u0131\u015f\u0131yoruz<\/strong><\/h3>\n

Enerjisa Enerji Kurumsal Yetkinlikler ve S\u00fcrd\u00fcr\u00fclebilirlik B\u00f6l\u00fcm Ba\u015fkan\u0131 Ebru Ta\u015fc\u0131o\u011flu<\/strong>, \u201cEnerjisa Enerji olarak etki odakl\u0131 s\u00fcrd\u00fcr\u00fclebilirlik anlay\u0131\u015f\u0131 ile kapsay\u0131c\u0131l\u0131k, \u00e7e\u015fitlilik ve e\u015fitlik ilkeleri do\u011frultusunda hareket ediyoruz. Kurum i\u00e7indeki \u00e7al\u0131\u015fmalar\u0131m\u0131za ek olarak kurum d\u0131\u015f\u0131ndaki engelli bireylerin hayatlar\u0131n\u0131 kolayla\u015ft\u0131rmay\u0131 ama\u00e7lad\u0131\u011f\u0131m\u0131z E\u015fit Eri\u015fim uygulamalar\u0131 bizim i\u00e7in \u00e7ok de\u011ferli. Toplum i\u00e7in etki yaratt\u0131\u011f\u0131m\u0131z projeyle \u2018Herkes \u0130\u00e7in E\u015fit Eri\u015fim\u2019 diyor, engelli bireylerin hayatlar\u0131ndaki zorluklar kar\u015f\u0131s\u0131nda onlara destek olmaktan mutluluk duyuyoruz\u201d<\/em> \u015feklinde konu\u015ftu.<\/p>\n

Blindlook ile Engelsiz Dijital Kanallar<\/strong><\/h3>\n

Enerjisa Enerji Blindlook i\u015f birli\u011fiyle g\u00f6rme engeli<\/strong> ve yetersizli\u011fi<\/strong> olan m\u00fc\u015fterilerin hayatlar\u0131n\u0131 kolayla\u015ft\u0131rmak<\/strong> ve dijital d\u00fcnyaya adaptasyonlar\u0131n\u0131 sa\u011flamay\u0131<\/strong> ama\u00e7l\u0131yor. G\u00f6rme engeli ve yetersizli\u011fi olan m\u00fc\u015fteriler, Blindlook.com \u00fczerinden Enerjisa\u2019y\u0131 se\u00e7erek dijital kanallarda ger\u00e7ekle\u015ftirilen t\u00fcm elektrik i\u015flemlerini %100 sesli sim\u00fclasyon teknolojisi<\/strong> ile kolayca ger\u00e7ekle\u015ftirebiliyor.<\/p>\n

Enerjisa E\u015fit Eri\u015fim uygulamalar\u0131<\/strong> hakk\u0131nda daha fazla bilgi almak i\u00e7in Enerjisa ile E\u015fit Eri\u015fim internet sitesi<\/strong> adresine ula\u015fmak \u0130\u00e7in TIKLAYIN>>><\/a><\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. \u0130stanbul, Ankara, Adana, Mersin ve Gaziantep\u2019de toplam 11 farkl\u0131 lokasyondaki m\u00fc\u015fteri hizmetleri merkezlerindeki \u2018E\u015fit Eri\u015fim\u2019 uygulamalar\u0131 sayesinde engelli m\u00fc\u015fteriler t\u00fcm i\u015flemlerini \u00f6ncelikli […]<\/p>\n","protected":false},"author":1,"featured_media":164941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[106653,26353,422,37825,106654,106655,20702],"views":49,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/164937"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=164937"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/164937\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/164941"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=164937"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=164937"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=164937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}