{"id":163423,"date":"2022-11-17T16:18:49","date_gmt":"2022-11-17T13:18:49","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=163423"},"modified":"2022-11-17T16:33:10","modified_gmt":"2022-11-17T13:33:10","slug":"sedas-en-ovguye-deger-sirket-secildi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/sedas-en-ovguye-deger-sirket-secildi\/","title":{"rendered":"(Turkish) SEDA\u015e &#8216;En \u00d6vg\u00fcye De\u011fer&#8217; \u015eirket Se\u00e7ildi"},"content":{"rendered":"<p class=\"qtranxs-available-languages-message qtranxs-available-languages-message-en\">Sorry, this entry is only available in <a href=\"https:\/\/www.enerjigazetesi.ist\/tr\/wp-json\/wp\/v2\/posts\/163423\" class=\"qtranxs-available-language-link qtranxs-available-language-link-tr\" title=\"Turkish\">Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p><p><\/p>\n<h2>Sakarya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (SEDA\u015e), m\u00fc\u015fteri deneyimi y\u00f6netimi projesi \u201c\u0130K\u0130GA\u0130\u201d ile \u0130M\u0130 Conferences taraf\u0131ndan d\u00fczenlenen \u201cT\u00fcrkiye \u0130leti\u015fim Merkezi \u00d6d\u00fclleri 2022\u201dde \u201cEn \u0130yi M\u00fc\u015fteri Deneyimi\u201d kategorisinde \u2018En \u00d6vg\u00fcye De\u011fer\u2019 \u00d6d\u00fcl\u00fc\u2019n\u00fcn sahibi oldu.<\/h2>\n<p>SEDA\u015e, ismini Japon felsefesindeki <strong>\u201cvarl\u0131k nedeni\u201d<\/strong> \u00f6\u011fretisinden alan <strong>\u0130K\u0130GA\u0130 projesini<\/strong> ge\u00e7ti\u011fimiz y\u0131l hayata ge\u00e7irdi. Proje kapsam\u0131nda <em>kurum i\u00e7i \u00e7al\u0131\u015ftaylar, m\u00fc\u015fterilerle birebir g\u00f6r\u00fc\u015fmeler, e\u011fitim programlar\u0131 ve \u015firket i\u00e7i fark\u0131ndal\u0131k \u00e7al\u0131\u015fmalar\u0131<\/em> ger\u00e7ekle\u015ftirildi.<strong> \u201c\u0130K\u0130GA\u0130\u201d<\/strong> ile<strong> m\u00fc\u015fteri memnuniyeti<\/strong> ve t\u00fcm parametrelerde ba\u015far\u0131l\u0131 bir ivme yakalayan <strong>SEDA\u015e<\/strong>, bu ba\u015far\u0131s\u0131n\u0131 T\u00fcrkiye\u2019nin \u00f6nden gelen en b\u00fcy\u00fck markalar\u0131n\u0131 geride b\u0131rakarak ald\u0131\u011f\u0131 <strong>\u00f6d\u00fclle ta\u00e7land\u0131rm\u0131\u015f<\/strong> oldu.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" class=\"aligncenter wp-image-163428\" src=\"https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2022\/11\/3.jpg\" alt=\"\" width=\"500\" height=\"336\" srcset=\"https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2022\/11\/3.jpg 550w, https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2022\/11\/3-300x202.jpg 300w, https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2022\/11\/3-500x336.jpg 500w, https:\/\/www.enerjigazetesi.ist\/wp-content\/uploads\/2022\/11\/3-74x50.jpg 74w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>SEDA\u015e Y\u00f6netim Kurulu ve \u0130cra Ba\u015fkan\u0131<strong> Dr. Necmi Odyakmaz<\/strong> \u00f6d\u00fclle ilgili olarak, <em>\u201c\u015eirket stratejimizi m\u00fc\u015fterileri daima \u00f6nceleyerek olu\u015fturuyor, \u201cEnerjimizin kayna\u011f\u0131 m\u00fc\u015fterimizin memnuniyetidir\u201d mottosu ile hareket ediyoruz.<strong> \u0130K\u0130GA\u0130 projesi<\/strong> bu temel stratejiye hizmet etmek i\u00e7in \u00fcst d\u00fczey y\u00f6neticilerimizden saha \u00e7al\u0131\u015fanlar\u0131na kadar t\u00fcm pozisyonlar\u0131m\u0131z\u0131, m\u00fc\u015fteriye dokunan t\u00fcm b\u00f6l\u00fcmlerimizi, <strong>t\u00fcm s\u00fcre\u00e7lerimizi kapsayacak<\/strong> ve <strong>iyile\u015ftirecek<\/strong> \u015fekilde olu\u015fturuldu. U\u00e7tan uca t\u00fcm m\u00fc\u015fteri deneyimini izliyor; m\u00fc\u015fteri beklenti ve talepleri do\u011frultusunda gerek \u00e7a\u011fr\u0131 merkezimizde, gerek m\u00fc\u015fteri hizmet merkezilerimizde ve gerekse <strong>alternatif ileti\u015fim kanallar\u0131m\u0131zda<\/strong> h\u0131zla aksiyonlar al\u0131yoruz. Projemize ba\u015flad\u0131\u011f\u0131m\u0131zdan bu yana m\u00fc\u015fteri memnuniyetinde \u00e7ok ciddi art\u0131\u015flar kaydettik. Haz\u0131rlad\u0131\u011f\u0131m\u0131z<strong> m\u00fc\u015fteri yolculuk haritalar\u0131m\u0131za<\/strong> uygun olarak, <strong>periyodik \u00f6l\u00e7\u00fcmlerimiz<\/strong> ve <strong>iyile\u015ftirme aksiyonlar\u0131m\u0131z<\/strong> devam ediyor. \u00a0M\u00fc\u015fteri memnuniyetini daha ileriye ta\u015f\u0131mak i\u00e7in hayata ge\u00e7irdi\u011fimiz \u0130K\u0130GA\u0130 projemiz ile bu \u00f6d\u00fcl\u00fc almaya lay\u0131k g\u00f6r\u00fcld\u00fc\u011f\u00fcm\u00fcz i\u00e7in \u00e7ok mutluyuz. Ba\u015far\u0131m\u0131zda eme\u011fi ge\u00e7en t\u00fcm ekip arkada\u015flar\u0131m\u0131 tebrik ediyorum\u201d<\/em> \u015feklinde konu\u015ftu.<\/p>\n<p>Bu y\u0131l 18\u2019incisi d\u00fczenlenen<strong> \u201cT\u00fcrkiye \u0130leti\u015fim Merkezleri G\u00fcn\u00fc\u201d<\/strong> kapsam\u0131nda verilen <strong>T\u00fcrkiye \u0130leti\u015fim Merkezi \u00d6d\u00fclleri 2022\u201d<\/strong> organizasyonunda<strong> s\u0131ra d\u0131\u015f\u0131<\/strong> ve <strong>\u00f6zg\u00fcn projelere<\/strong> veriliyor.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Sakarya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (SEDA\u015e), m\u00fc\u015fteri deneyimi y\u00f6netimi projesi \u201c\u0130K\u0130GA\u0130\u201d ile \u0130M\u0130 Conferences taraf\u0131ndan d\u00fczenlenen \u201cT\u00fcrkiye \u0130leti\u015fim Merkezi \u00d6d\u00fclleri 2022\u201dde \u201cEn \u0130yi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":163429,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[26353,106264,98836,106263,102600,64561],"views":34,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/163423"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=163423"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/163423\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/163429"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=163423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=163423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=163423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}