{"id":153419,"date":"2022-04-01T11:16:50","date_gmt":"2022-04-01T08:16:50","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=153419"},"modified":"2022-04-01T11:16:50","modified_gmt":"2022-04-01T08:16:50","slug":"yedas-efqm-mukemmellik-odulu-icin-baslattigi-calismalari-surduruyor","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/yedas-efqm-mukemmellik-odulu-icin-baslattigi-calismalari-surduruyor\/","title":{"rendered":"(Turkish) YEDA\u015e (EFQM) M\u00fckemmellik \u00d6d\u00fcl\u00fc \u0130\u00e7in Ba\u015flatt\u0131\u011f\u0131 \u00c7al\u0131\u015fmalar\u0131 S\u00fcrd\u00fcr\u00fcyor"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

YEDA\u015e (EFQM) M\u00fckemmellik \u00d6d\u00fcl\u00fc i\u00e7in ba\u015flatt\u0131\u011f\u0131 \u00e7al\u0131\u015fmalara h\u0131z kesmeden devam ediyor. Bu kapsamda 3 ayd\u0131r \u00e7al\u0131\u015fma yapt\u0131\u011f\u0131 2020 EFQM \u00d6zde\u011ferlendirme modelinin sonu\u00e7land\u0131rma \u00e7al\u0131\u015ftay\u0131n\u0131 yapt\u0131.<\/h2>\n

\"\"<\/p>\n

Ger\u00e7ekle\u015ftirilen e\u011fitim \u00e7al\u0131\u015fmalar\u0131nda personeline i\u00e7 hizmet e\u011fitimi<\/strong> veren Ye\u015fil\u0131rmak Elektrik Da\u011f\u0131t\u0131m A.\u015e.,<\/strong> EFQM modelini kurumsal k\u00fclt\u00fcr olarak \u00e7al\u0131\u015fanlar a\u00e7\u0131s\u0131ndan sistematik bir \u015fekilde kal\u0131c\u0131 hale getiriyor. YEDA\u015e Genel M\u00fcd\u00fcr\u00fc<\/em> Hasan Yasir Bora<\/strong>, as\u0131l amac\u0131n ise enerji sekt\u00f6r\u00fcn\u00fcn liderli\u011fini \u00fcstlenerek, \u00e7al\u0131\u015fan\u0131yla<\/strong> ve m\u00fc\u015fteri memnuniyetiyle \u00f6rnek \u015firket<\/strong> olabilmenin kriterlerinin olu\u015fturulmas\u0131<\/strong> oldu\u011funu s\u00f6yledi.<\/p>\n

Hedef ulusal kalite<\/h3>\n

YEDA\u015e hedefine koydu\u011fu ‘M\u00fckemmellik \u00d6d\u00fcl\u00fc’<\/strong>ne do\u011fru yol al\u0131rken, temel kavramlar olan dengeli sonu\u00e7lar ger\u00e7ekle\u015ftirme, m\u00fc\u015fteriler i\u00e7in de\u011fer katma, \u00e7al\u0131\u015fanlarla ba\u015farma, \u00fcretkenlik<\/strong> ve yenili\u015fimi besleme, s\u00fcrd\u00fcr\u00fclebilir gelecek<\/strong> i\u00e7in sorumluluk alma yakla\u015f\u0131mlar\u0131n\u0131n hepsini ‘m\u00fc\u015fteri ve \u00e7al\u0131\u015fan memnuniyeti’<\/strong> \u00fczerine kurguluyor. Genel M\u00fcd\u00fcr<\/em> Hasan Yasir Bora<\/strong>, M\u00fckemmellik modelinin kullan\u0131lmas\u0131 ile kurumun kendi bulunduklar\u0131 yeri de\u011ferlendirebilmeleri a\u00e7\u0131s\u0131ndan \u00e7ok \u00f6nemli olan e\u011fitim, YEDA\u015e’\u0131 ad\u0131m ad\u0131m Ulusal Kalite Hareketi<\/strong>‘nde ba\u015far\u0131ya EFQM Kalite \u00d6d\u00fcll\u00fc<\/strong> ve sekt\u00f6r\u00fcn liderli\u011fine<\/strong> ta\u015f\u0131yacak. Kendi alan\u0131nda uzman olan ekip \u00fcyeleri \u00e7al\u0131\u015fmalar\u0131n\u0131 taahh\u00fct ederek misyonlar\u0131nda da belirttikleri gibi t\u00fcm payda\u015flar\u0131 i\u00e7in kaliteli, kesintisiz<\/strong> bir enerji hizmeti sunarak payda\u015flar\u0131n\u0131n hayatlar\u0131n\u0131 ayd\u0131nlatmak i\u00e7in sahip olduklar\u0131 t\u00fcm s\u00fcre\u00e7leri geli\u015ftirip, payda\u015f analizlerini yaparak Stratejik plan g\u00fcncellemelerine<\/strong> ba\u015flam\u0131\u015f bulunmakta olduklar\u0131n\u0131 belirtti. Son olarak EFQM \u00d6zde\u011ferlendirme s\u00fcreci<\/strong> ile ilgili Genel M\u00fcd\u00fcr Hasan Yasir Bora<\/strong> bu s\u00fcre\u00e7 ile ileriye bir ad\u0131m daha nas\u0131l atacaklar\u0131n\u0131 belirlediklerini ve \u00e7al\u0131\u015fmalara ba\u015flad\u0131klar\u0131n\u0131 s\u00f6yledi.<\/em><\/p>\n

M\u00fc\u015fteri memnuniyeti e\u011fitimle ger\u00e7ekle\u015fir<\/h3>\n

YEDA\u015e, ‘M\u00fckemmellik \u00d6d\u00fcl\u00fc’<\/strong>ne do\u011fru yol al\u0131rken e\u011fitim \u00e7al\u0131\u015fmalar\u0131yla personeli ‘kaliteli hizmet’<\/strong> konusunda bir\u00e7ok dalda e\u011fitiyor.\u00a0 Genel M\u00fcd\u00fcr Bora, “Ama\u00e7 sekt\u00f6rde lider olabilmek. Bunu ancak \u00e7al\u0131\u015fanlar\u0131m\u0131zla ba\u015farabiliriz. Ama \u00f6nce m\u00fc\u015fteri memnuniyeti. O da e\u011fitimle oluyor\u201d<\/em> diye konu\u015ftu.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. YEDA\u015e (EFQM) M\u00fckemmellik \u00d6d\u00fcl\u00fc i\u00e7in ba\u015flatt\u0131\u011f\u0131 \u00e7al\u0131\u015fmalara h\u0131z kesmeden devam ediyor. Bu kapsamda 3 ayd\u0131r \u00e7al\u0131\u015fma yapt\u0131\u011f\u0131 2020 EFQM \u00d6zde\u011ferlendirme modelinin sonu\u00e7land\u0131rma […]<\/p>\n","protected":false},"author":1,"featured_media":153423,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[102238,3433,36941,26353,102237,102236,6600,9138],"views":96,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/153419"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=153419"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/153419\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/153423"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=153419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=153419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=153419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}