{"id":152023,"date":"2022-03-09T12:05:32","date_gmt":"2022-03-09T09:05:32","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=152023"},"modified":"2022-03-09T12:07:21","modified_gmt":"2022-03-09T09:07:21","slug":"sikayetvar-kusursuz-musteri-deneyimi-sunan-markalari-odullendirdi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/sikayetvar-kusursuz-musteri-deneyimi-sunan-markalari-odullendirdi\/","title":{"rendered":"(Turkish) ’\u015eikayetvar’ Kusursuz M\u00fc\u015fteri Deneyimi Sunan Markalar\u0131 \u00d6d\u00fcllendirdi"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

T\u00fcrkiye\u2019nin m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7en ilk ve tek platformu \u015eikayetvar, bu y\u0131l 7’inci kez d\u00fczenlenen A.C.E Awards (Achievement in Customer Excellence) 08 Mart 2022 Sal\u0131 g\u00fcn\u00fc \u00c7\u0131ra\u011fan Palace Kempinski\u2019de ger\u00e7ekle\u015ftirildi. Kusursuz m\u00fc\u015fteri deneyimini ya\u015fatan 57 sekt\u00f6rden 96 markan\u0131n \u00f6d\u00fcllerine kavu\u015ftu\u011fu g\u00f6rkemli gecede davetliler unutulmaz bir gece ya\u015fad\u0131.<\/strong><\/h2>\n

\"\"150 bin<\/strong> markan\u0131n, 7.5 milyon<\/strong> bireysel \u00fcyenin ve milyonlarca ziyaret\u00e7inin bulu\u015ftu\u011fu \u015eikayetvar<\/strong>, 20 y\u0131l\u0131 a\u015fk\u0131n tecr\u00fcbesiyle m\u00fckemmel m\u00fc\u015fteri deneyimini ya\u015fatan markalar\u0131 yedinci kez \u00f6d\u00fcllendirdi. Firmalar\u0131n \u015fikayet verileri, pazar paylar\u0131 ve \u015eikayetvar taraf\u0131ndan uygulanan y\u0131ll\u0131k 1.5 milyonun<\/strong> \u00fczerinde anket baz al\u0131narak<\/strong> haz\u0131rlanan M\u00fc\u015fteri Deneyim Endeksi ara\u015ft\u0131rmas\u0131<\/strong> sonu\u00e7lar\u0131na g\u00f6re, t\u00fcketicisine m\u00fckemmel m\u00fc\u015fteri deneyimi ya\u015fatan markalar\u0131n \u00f6d\u00fcllendirildi\u011fi \u015eikayetvar \u00d6d\u00fcl T\u00f6reni<\/strong>, 08 Mart Sal\u0131<\/strong> g\u00fcn\u00fc \u00c7\u0131ra\u011fan Palace Kempinski<\/strong>\u2019de marka temsilcilerini \u00f6d\u00fclleriyle bulu\u015fturdu.<\/p>\n

96 marka \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc<\/strong><\/h3>\n

Markalar\u0131n u\u00e7tan uca \u015fikayet y\u00f6netim becerisinin \u00f6d\u00fcllendirildi\u011fi A.C.E Awards<\/strong>\u2019da kategori say\u0131s\u0131 artt\u0131. Ge\u00e7en y\u0131l 48<\/strong> farkl\u0131 sekt\u00f6rde 91<\/strong> ulusal ve uluslararas\u0131 markan\u0131n \u00f6d\u00fcllendirildi\u011fi t\u00f6rende, bu y\u0131l 57<\/strong> sekt\u00f6rde m\u00fc\u015fteri deneyimini en iyi y\u00f6neten 96<\/strong> marka \u00f6d\u00fcllerine kavu\u015ftu.<\/p>\n

\u015eikayetvar 7\u2019nci A.C.E Awards \u00f6d\u00fcl t\u00f6reninde \u00f6d\u00fcl alan marka ve dereceleri \u015f\u00f6yle s\u0131raland\u0131:<\/strong><\/h3>\n

Otomotiv A<\/strong><\/p>\n

Renault (Diamond)<\/p>\n

 <\/p>\n

Otomotiv B<\/strong><\/p>\n

Dacia (Diamond)<\/p>\n

Nissan (Gold)<\/p>\n

 <\/p>\n

Otomotiv L\u00fcks<\/strong><\/p>\n

BMW\u00a0(Diamond)<\/p>\n

 <\/p>\n

Cep Telefonu\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Huawei (Diamond)<\/p>\n

 <\/p>\n

Beyaz E\u015fya\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Ar\u00e7elik\u00a0 \u00a0\u00a0(Diamond)<\/p>\n

Beko (Gold)<\/p>\n

 <\/p>\n

Akaryak\u0131t<\/strong><\/p>\n

Opet (Diamond)<\/p>\n

 <\/p>\n

Seramik – Vitrifiye\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Vitra\u00a0(Diamond)<\/p>\n

 <\/p>\n

Bankac\u0131l\u0131k B\u00a0 \u00a0\u00a0<\/strong><\/p>\n

HSBC (Diamond)<\/p>\n

Odeabank (Gold)<\/p>\n

 <\/p>\n

Kamu Bankac\u0131l\u0131\u011f\u0131\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Halkbank (Diamond)<\/p>\n

 <\/p>\n

\u0130nternet Servis Sa\u011flay\u0131c\u0131lar\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Kablo Net (Diamond)<\/p>\n

Superonline (Silver)<\/p>\n

 <\/p>\n

\u0130leti\u015fim (GSM)<\/strong><\/p>\n

Turkcell (Diamond)<\/p>\n

 <\/p>\n

Digital Platform\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Kablo TV (Diamond)<\/p>\n

Turkcell TV (Gold)<\/p>\n

 <\/p>\n

Pazar Yeri Siteleri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

GittiGidiyor (Diamond)<\/p>\n

Hepsiburada\u00a0 \u00a0\u00a0(Gold)<\/p>\n

 <\/p>\n

Pazaryeri Siteleri (B)\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Morhipo (Diamond)<\/p>\n

PttAVM (Gold)<\/p>\n

 <\/p>\n

Ankastre\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Ferre (Diamond)<\/p>\n

Franke\u00a0(Gold)<\/p>\n

 <\/p>\n

Ara\u00e7 Payla\u015f\u0131m\u00a0 \u00a0\u00a0<\/strong><\/p>\n

MOOV\u00a0(Diamond)<\/p>\n

 <\/p>\n

Seri \u0130lan – Oto Kiralama\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Yolcu360 (Diamond)<\/p>\n

 <\/p>\n

Tatil Pazarlama<\/strong><\/p>\n

Jolly Tur (Diamond)<\/p>\n

 <\/p>\n

Elementer Sigorta A\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Aksigorta (Diamond)<\/p>\n

Do\u011fa Sigorta (Gold)<\/p>\n

T\u00fcrkiye Sigorta (Silver)<\/p>\n

 <\/p>\n

Elementer Sigorta B\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Zurich Sigorta (Diamond)<\/p>\n

Ethica Sigorta (Gold)<\/p>\n

Ray Sigorta (Silver)<\/p>\n

 <\/p>\n

Emeklilik ve Hayat Sigorta\u00a0 \u00a0\u00a0<\/strong><\/p>\n

T\u00fcrkiye Hayat Emeklilik (Gold)<\/p>\n

Metlife Emeklilik ve Hayat (Silver)<\/p>\n

 <\/p>\n

Tasarruf Finansman \u015eirketleri (Ev)\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Eminevim (Diamond)<\/p>\n

Birevim (Gold)<\/p>\n

 <\/p>\n

Tasarruf Finansman \u015eirketleri (Otomobil)\u00a0 \u00a0\u00a0<\/strong><\/p>\n

EminOtomotiv (Diamond)<\/p>\n

Birarabam (Gold)<\/p>\n

 <\/p>\n

Market Al\u0131\u015fveri\u015f Uygulamalar\u0131<\/strong><\/p>\n

\u0130stegelsin (Diamond)<\/p>\n

Yemeksepeti Banabi (Gold)<\/p>\n

 <\/p>\n

Marketler Zinciri<\/strong><\/p>\n

CarrefourSA (Diamond)<\/p>\n

Onur Market (Gold)<\/p>\n

 <\/p>\n

Kargo\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Yurti\u00e7i Kargo (Diamond)<\/p>\n

S\u00fcrat Kargo (Gold)<\/p>\n

 <\/p>\n

Kargo Pazaryeri<\/strong><\/p>\n

KARGOMsende (Diamond)<\/p>\n

hepsiJET (Gold)<\/p>\n

 <\/p>\n

Yatak Marka Ma\u011faza<\/strong><\/p>\n

\u0130\u015fbir Yatak (Diamond)<\/p>\n

Yata\u015f (Gold)<\/p>\n

 <\/p>\n

Teknoloji Market<\/strong><\/p>\n

Teknosa (Diamond)<\/p>\n

 <\/p>\n

Kozmetik Ma\u011faza Zinciri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Watsons (Diamond)<\/p>\n

 <\/p>\n

Kripto-Sanal Para Borsas\u0131<\/strong><\/p>\n

Bitlo (Diamond)<\/p>\n

Bitay (Gold)<\/p>\n

 <\/p>\n

Lojistik<\/strong><\/p>\n

Horoz Lojistik (Diamond)<\/p>\n

 <\/p>\n

Mobilya Ma\u011faza Zincir\u00a0 \u00a0\u00a0<\/strong><\/p>\n

\u0130stikbal (Diamond)<\/p>\n

Bellona (Gold)<\/p>\n

Enza Home (Silver)<\/p>\n

 <\/p>\n

Mobilya Ma\u011faza Zinciri (B)\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Mondi (Diamond)<\/p>\n

Konfor Mobilya (Gold)<\/p>\n

\u00c7etmen Mobilya (Silver)<\/p>\n

 <\/p>\n

Is\u0131 Sistemleri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Ferroli T\u00fcrkiye (Diamond)<\/p>\n

Baymak (Gold)<\/p>\n

Warmhaus (Silver)<\/p>\n

 <\/p>\n

Departman Ma\u011fazac\u0131l\u0131\u011f\u0131\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Mudo\u00a0(Diamond)<\/p>\n

Tchibo\u00a0(Gold)<\/p>\n

Boyner (Silver)<\/p>\n

 <\/p>\n

Elektrikli Ev-Mutfak Aletleri<\/strong><\/p>\n

Stilevs\u00a0(Diamond)<\/p>\n

King (Gold)<\/p>\n

 <\/p>\n

Elektronik Para Uygulamalar\u0131\u00a0 \u00a0\u00a0<\/strong><\/p>\n

\u0130ninal Kart (Diamond)<\/p>\n

Papara (Gold)<\/p>\n

Paycell \u00a0(Silver)<\/p>\n

 <\/p>\n

Bilet Siteleri (Ula\u015f\u0131m)\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Obilet\u00a0(Diamond)<\/p>\n

 <\/p>\n

\u00d6deme Sistemleri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Paytr\u00a0(Diamond)<\/p>\n

PayFix\u00a0(Silver)<\/p>\n

 <\/p>\n

Enerji Da\u011f\u0131t\u0131m\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Treda\u015f\u00a0(Diamond)<\/p>\n

 <\/p>\n

Enerji Perakende\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Zorlu Enerji (Diamond)<\/p>\n

 <\/p>\n

Enerji Perakende\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Enerjisa Elektrik Perakende (Gold)<\/p>\n

 <\/p>\n

Fast Food Zinciri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Little Caesars\u00a0(Diamond)<\/p>\n

 <\/p>\n

Giyim Markalar\u0131 B Segment<\/strong><\/p>\n

\u0130pekyol (Diamond)<\/p>\n

 <\/p>\n

Giyim Markalar\u0131 C Segment\u00a0 \u00a0\u00a0<\/strong><\/p>\n

LC Waikiki (Diamond)<\/p>\n

Mavi (Silver)<\/p>\n

 <\/p>\n

G\u00fcvenlik Sistemleri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Pronet\u00a0(Diamond)<\/p>\n

 <\/p>\n

H\u0131zl\u0131 Teslimat\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Packupp (Diamond)<\/p>\n

 <\/p>\n

Teknoloji \u00dcr\u00fcn Siteleri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

\u0130ncehesap (Diamond)<\/p>\n

EasyCep (Gold)<\/p>\n

 <\/p>\n

Network Sat\u0131\u015f Markalar\u0131\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Farmasi (Diamond)<\/p>\n

 <\/p>\n

Televizyon Ses ve G\u00f6r\u00fcnt\u00fc Sistemleri\u00a0 \u00a0\u00a0<\/strong><\/p>\n

Ar\u00e7elik\u00a0(Diamond)<\/p>\n

Beko (Gold)<\/p>\n

Grundig (Silver)<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. T\u00fcrkiye\u2019nin m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7en ilk ve tek platformu \u015eikayetvar, bu y\u0131l 7’inci kez d\u00fczenlenen A.C.E Awards (Achievement in Customer Excellence) 08 Mart […]<\/p>\n","protected":false},"author":1,"featured_media":152027,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53,44],"tags":[37262,101548,2350,5265,67341,101547,101546,101545,69800,5240,4479,940,87742,101549,12370,344],"views":296,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/152023"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=152023"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/152023\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/152027"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=152023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=152023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=152023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}