{"id":136715,"date":"2021-06-14T12:14:12","date_gmt":"2021-06-14T09:14:12","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=136715"},"modified":"2021-06-14T12:14:27","modified_gmt":"2021-06-14T09:14:27","slug":"yedas-tan-buyuk-ilgi-goren-proje-biz-sizi-arayalim","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/yedas-tan-buyuk-ilgi-goren-proje-biz-sizi-arayalim\/","title":{"rendered":"(Turkish) YEDA\u015e’tan B\u00fcy\u00fck \u0130lgi G\u00f6ren Proje ‘B\u0130Z S\u0130Z\u0130 ARAYALIM'"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

Ye\u015fil\u0131rmak Elektrik Da\u011f\u0131t\u0131m A\u015e’nin(YEDA\u015e) ‘M\u00fc\u015fteri Memnuniyeti’ ilkesi do\u011frultusunda uygulamaya ald\u0131\u011f\u0131 ‘Biz Sizi Arayal\u0131m’ projesi, b\u00fcy\u00fck ilgi g\u00f6r\u00fcyor.<\/strong><\/p>\n

Samsun, Ordu, \u00c7orum, Amasya<\/strong> ve Sinop<\/strong> illerinde 3 milyon t\u00fcketiciye kaliteli<\/strong> ve kesintisiz<\/strong> elektrik hizmeti sunmak i\u00e7in 7\/24<\/strong> faaliyet g\u00f6steren YEDA\u015e, ‘Biz Sizi Arayal\u0131m’ uygulamas\u0131yla<\/strong> bir kez daha ‘M\u00fc\u015fteri Memnuniyeti’ne<\/strong> verdi\u011fi \u00f6nemi g\u00f6sterdi.<\/p>\n

\"\"ARAMA TALEPLER\u0130NDE ARTI\u015e<\/h2>\n

Uygulamayla birlikte, 2020 y\u0131l\u0131n\u0131n<\/strong> ayn\u0131 d\u00f6nemine g\u00f6re 2021 y\u0131l\u0131nda<\/strong> arama taleplerinin % 58<\/strong> art\u0131\u015f g\u00f6sterdi\u011fine dikkati \u00e7eken yetkililer, “Vatanda\u015flar\u0131m\u0131z\u0131n yapmas\u0131 gereken www.yedas.com<\/strong> adresine girerek ekranda beliren ‘Bilgilerinizi B\u0131rak\u0131n Sizi Arayal\u0131m’<\/strong> alan\u0131na notlar\u0131n\u0131 yazmalar\u0131 olacakt\u0131r. G\u00f6revlilerimiz k\u0131sa bir s\u00fcrede vatanda\u015f\u0131m\u0131za d\u00f6n\u00fc\u015f yapmaktad\u0131r. Zaman\u0131nda ve en do\u011fru bilgiyi almak i\u00e7in ileti\u015fim kuran t\u00fcm t\u00fcketicilerimize an\u0131nda d\u00f6n\u00fc\u015f sa\u011flanmaktad\u0131r”<\/em> bilgisini verdi.<\/p>\n

3 SAN\u0130YEDE VATANDA\u015eA CEVAP<\/h2>\n

YEDA\u015e<\/strong>‘\u0131n, ileti\u015fim kanallar\u0131nda<\/strong> yapt\u0131\u011f\u0131 geli\u015ftirmeler<\/strong> ve profesyonel kadrosuyla<\/strong> hizmet kalitesini her y\u0131l daha ileriye ta\u015f\u0131d\u0131\u011f\u0131n\u0131 belirten yetkililer, “160 ki\u015filik<\/strong> t\u00fcketici temsilcisi ekibi ile ge\u00e7en y\u0131l ayn\u0131 d\u00f6neme g\u00f6re \u00c7a\u011fr\u0131 Cevaplama oran\u0131 \u00a0+1,5 puan<\/strong> art\u0131rarak % 99,88<\/strong> oran\u0131na ta\u015f\u0131m\u0131\u015ft\u0131r\u201d<\/em> dediler.<\/p>\n

HEDEF, EN \u00dcST SEV\u0130YEDE M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130<\/h2>\n

YEDA\u015e<\/strong> Da\u011f\u0131t\u0131m Direkt\u00f6r\u00fc Yunus Emre Bilgi<\/strong> ise, uygulaman\u0131n 2020 y\u0131l\u0131n\u0131n may\u0131s ay\u0131ndan<\/strong> itibaren vatanda\u015f\u0131n hizmetinde oldu\u011funu hat\u0131rlatarak, “YEDA\u015e, teknoloji, uzman insan kayna\u011f\u0131 yat\u0131r\u0131m\u0131 ile de t\u00fcketicilerin memnuniyetini en \u00fcst seviyeye \u00e7\u0131karmay\u0131<\/strong> ve bu ba\u015far\u0131y\u0131 s\u00fcrekli hale getirmeyi<\/strong> hedefliyor”<\/em> a\u00e7\u0131klamas\u0131nda bulundu.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.Ye\u015fil\u0131rmak Elektrik Da\u011f\u0131t\u0131m A\u015e’nin(YEDA\u015e) ‘M\u00fc\u015fteri Memnuniyeti’ ilkesi do\u011frultusunda uygulamaya ald\u0131\u011f\u0131 ‘Biz Sizi Arayal\u0131m’ projesi, b\u00fcy\u00fck ilgi g\u00f6r\u00fcyor. Samsun, Ordu, \u00c7orum, Amasya ve Sinop […]<\/p>\n","protected":false},"author":1,"featured_media":136718,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[91944,53114,52259,91943,91945],"views":152,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/136715"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=136715"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/136715\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/136718"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=136715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=136715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=136715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}