{"id":134462,"date":"2021-05-06T11:38:49","date_gmt":"2021-05-06T08:38:49","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=134462"},"modified":"2021-05-06T11:38:49","modified_gmt":"2021-05-06T08:38:49","slug":"vaillant-yeni-organizasyon-yapisi-ile-2021-yilinda-da-iddiali","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/vaillant-yeni-organizasyon-yapisi-ile-2021-yilinda-da-iddiali\/","title":{"rendered":"(Turkish) Vaillant Yeni Organizasyon Yap\u0131s\u0131 ile 2021 Y\u0131l\u0131nda da \u0130ddial\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Vaillant T\u00fcrkiye, COVID-19 salg\u0131n\u0131n\u0131n yaratt\u0131\u011f\u0131 olumsuz etkilere ra\u011fmen 2020 y\u0131l\u0131nda ba\u015far\u0131l\u0131 bir performans g\u00f6sterdi. 2020 y\u0131l\u0131nda<\/strong> pazar pay\u0131n\u0131 art\u0131rarak % 46 b\u00fcy\u00fcme yakalayan Vaillant T\u00fcrkiye,<\/strong> kombi sat\u0131\u015flar\u0131n\u0131 da adetsel bazda % 22 art\u0131rarak ba\u015far\u0131s\u0131n\u0131 per\u00e7inledi. Vaillant Group T\u00fcrkiye CEO\u2019su Alper Avdel, \u201c2020 y\u0131l\u0131nda zorlu \u015fartlara ra\u011fmen ba\u015far\u0131l\u0131 sonu\u00e7lara imza att\u0131k. 2021\u2019de de bu ba\u015far\u0131m\u0131z\u0131 devam ettirmenin yan\u0131 s\u0131ra kaskad, \u0131s\u0131 pompas\u0131 ve VRF gibi yeni i\u015f alanlar\u0131na da odaklanaca\u011f\u0131z\u201d dedi.<\/strong><\/h1>\n

\u0130klimlendirme sekt\u00f6r\u00fcn\u00fcn \u00f6nc\u00fc markalar\u0131ndan Vaillant T\u00fcrkiye, pandemi nedeniyle zorlu ge\u00e7en 2020 y\u0131l\u0131n\u0131, yenilik\u00e7i bak\u0131\u015f a\u00e7\u0131s\u0131<\/strong> ve dijitalle\u015fmeye y\u00f6nelik yat\u0131r\u0131mlar\u0131<\/strong> sayesinde ba\u015far\u0131yla tamamlad\u0131. Bu zorlu d\u00f6nemde pazar pay\u0131n\u0131 art\u0131rarak % 46<\/strong> b\u00fcy\u00fcme yakalayan Vaillant T\u00fcrkiye,\u00a02020 y\u0131l\u0131nda \u0131s\u0131tma<\/strong> \"\"ba\u015fta olmak \u00fczere ana \u00fcr\u00fcn gruplar\u0131nda \u00f6nemli pazar pay\u0131 art\u0131\u015flar\u0131<\/strong> elde etti. Yeni i\u015f kollar\u0131nda da h\u0131zl\u0131 b\u00fcy\u00fcyen Vaillant T\u00fcrkiye<\/strong>\u2019nin m\u00fc\u015fteri memnuniyeti oran\u0131 ise yine % 90<\/strong>‘\u0131n \u00fczerinde ger\u00e7ekle\u015fti.<\/p>\n

Vaillant\u2019\u0131n yeni organizasyon yap\u0131s\u0131, yeni proje ve \u00fcr\u00fcnleri ile 2021 y\u0131l\u0131nda da fark yaratmay\u0131 hedefledi\u011fini vurgulayan Vaillant Group T\u00fcrkiye CEO\u2019su Alper Avdel<\/strong>, Vaillant T\u00fcrkiye\u2019nin 2020 y\u0131l\u0131 sonu\u00e7lar\u0131na ve 2021 hedeflerine ili\u015fkin de\u011ferlendirmelerde bulundu. Avdel<\/strong>, \u201c2020 y\u0131l\u0131n\u0131, g\u00fc\u00e7l\u00fc dijital altyap\u0131m\u0131z ve organizasyonel \u00e7evikli\u011fimiz ile ba\u015far\u0131l\u0131 bir \u015fekilde tamamlad\u0131k. 2021 ile birlikte hayata ge\u00e7irdi\u011fimiz yeni yap\u0131lanmam\u0131z sayesinde daha da efektif bir \u00e7al\u0131\u015fma modeline ge\u00e7i\u015f<\/strong> yapt\u0131k.\u00a0Vaillant Group T\u00fcrkiye<\/strong> olarak m\u00fc\u015fteri deneyimini \u00f6nceliklendirerek pazarda yaratt\u0131\u011f\u0131m\u0131z fark\u0131 daha ileri ta\u015f\u0131d\u0131k. Bu kapsamda hayata ge\u00e7irdi\u011fimiz \u201cM\u00fc\u015fteri Odakl\u0131 Organizasyon Projesi\u201d<\/strong> ile grup b\u00fcnyesinde yer alan Sat\u0131\u015f ve Pazarlama departmanlar\u0131nda<\/strong> organizasyonel de\u011fi\u015fiklikler ger\u00e7ekle\u015ftirdik. Yeni yap\u0131m\u0131zla sekt\u00f6r\u00fcm\u00fczde zaten ileri d\u00fczeyde uygulad\u0131\u011f\u0131m\u0131z m\u00fc\u015fteri<\/strong> ve piyasa odakl\u0131l\u0131\u011f\u0131m\u0131z\u0131<\/strong> daha da geli\u015ftirmeyi hedefliyoruz\u201d<\/em> diye konu\u015ftu.<\/p>\n

Alper Avdel<\/strong>, \u201c2020\u2019de kombi sat\u0131\u015flar\u0131m\u0131z adetsel bazda % 22<\/strong> artt\u0131. Yeni i\u015f kollar\u0131m\u0131zda h\u0131zl\u0131 b\u00fcy\u00fcd\u00fck. Kaskad sat\u0131\u015flar\u0131m\u0131z\u0131 2 kat\u0131na<\/strong> \u00e7\u0131kar\u0131rken, \u0131s\u0131 pompas\u0131nda ise y\u00fczde 40<\/strong> art\u0131\u015f yakalad\u0131k. Zorlu ge\u00e7en bir y\u0131l olmas\u0131na ra\u011fmen 2020\u2019yi ba\u015far\u0131yla<\/strong> tamamlad\u0131k. 2021\u2019de geleneksel i\u015fimiz olan kombinin yan\u0131 s\u0131ra<\/strong> kaskad, \u0131s\u0131 pompas\u0131<\/strong> ve VRF<\/strong> alanlar\u0131na odaklanaca\u011f\u0131z. Geleneksel ve yeni i\u015f kollar\u0131nda b\u00fcy\u00fcme hedeflerimiz ayn\u0131 \u015fekilde devam edecek. 2021 y\u0131l\u0131 bizim i\u00e7in bir d\u00f6n\u00fcm noktas\u0131. Yeni organizasyon yap\u0131m\u0131z ve yeni \u00fcr\u00fcnlerimiz ile bu y\u0131l i\u00e7in olduk\u00e7a iddial\u0131y\u0131z\u201d dedi.<\/p>\n

\u201c\u00c7a\u011fr\u0131 merkezi ve servis hizmetlerinde g\u00fcc\u00fcm\u00fcz\u00fc ortaya koyduk\u201d\u00a0<\/strong><\/h2>\n

2020\u2019de m\u00fc\u015fterilerine kesintisiz hizmet vermeye devam ettiklerini belirten Alper Avdel<\/strong>, \u201c2020\u2019de 25 bin yeni m\u00fc\u015fteri ba\u011flant\u0131s\u0131 kurduk. 15<\/strong> ilde 17 kampanya<\/strong> ile hedeflerimizin olduk\u00e7a \u00fczerinde sat\u0131\u015f adetlerine ula\u015ft\u0131k. Pandemi d\u00f6neminde \u00e7ok h\u0131zl\u0131 bir \u015fekilde evden \u00e7al\u0131\u015fma sistemine ge\u00e7irdi\u011fimiz 250 ki\u015filik \u00e7a\u011fr\u0131 merkezimiz ile 7\/24 hizmet<\/strong> verdik, vermeye devam ediyoruz. 200\u2019\u00fc a\u015fk\u0131n servis teknikerimizle<\/strong> gerekli mesafe ve hijyen \u015fartlar\u0131n\u0131 sa\u011flayarak sahada olmay\u0131 s\u00fcrd\u00fcrd\u00fck. Bu d\u00f6nemde g\u00fcc\u00fcm\u00fcz\u00fc ortaya koydu\u011fumuz en \u00f6nemli noktalar pandemiye h\u0131zla uyum sa\u011flayarak kesintisiz devam ettirdi\u011fimiz \u00e7a\u011fr\u0131 merkezi<\/strong> ve servis hizmetleri<\/strong> oldu. Kendi b\u00fcnyemizde g\u00f6rev alan servis teknikerlerimizle hizmetin en iyisini vermeye devam ettik. Y\u0131llard\u0131r bu alana yapt\u0131\u011f\u0131m\u0131z yat\u0131r\u0131m\u0131n kar\u015f\u0131l\u0131\u011f\u0131n\u0131, pandemide i\u015fimizde aksama olmadan yola devam ederek ald\u0131k\u201d ifadelerini kulland\u0131.<\/p>\n

M\u00fc\u015fteri deneyimine yat\u0131r\u0131m yapmaya devam<\/strong><\/h2>\n

Vaillant T\u00fcrkiye<\/strong> olarak t\u00fcm aksiyonlarda m\u00fc\u015fteriyi \u00f6nceliklendirerek hareket ettiklerini kaydeden Alper Avdel<\/strong> s\u00f6zlerine \u015f\u00f6yle devam etti: \u201cM\u00fc\u015fterilerimizle ilgili hizmetlerde bu y\u0131l \u00e7ok daha proaktif olaca\u011f\u0131z. Veriye dayal\u0131 hareket ederek yarat\u0131c\u0131l\u0131\u011f\u0131 temel alan \u00e7\u00f6z\u00fcmler<\/strong> sunaca\u011f\u0131z.\u00a0\u00c7evreye, dijitalle\u015fmeye<\/strong> ve ileri teknolojiye odaklanan<\/strong> bir marka olarak, m\u00fc\u015fteri deneyimini en \u00fcst noktaya ta\u015f\u0131yacak \u00fcr\u00fcnler ve hizmetler sunmaya \u00f6nem veriyoruz\u201d<\/em> ifadelerini kulland\u0131.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Vaillant T\u00fcrkiye, COVID-19 salg\u0131n\u0131n\u0131n yaratt\u0131\u011f\u0131 olumsuz etkilere ra\u011fmen 2020 y\u0131l\u0131nda ba\u015far\u0131l\u0131 bir performans g\u00f6sterdi. 2020 y\u0131l\u0131nda pazar pay\u0131n\u0131 art\u0131rarak % 46 b\u00fcy\u00fcme […]<\/p>\n","protected":false},"author":1,"featured_media":134466,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46,53],"tags":[36997,53499,10457,68551,90132,38205,83272,41101],"views":92,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/134462"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=134462"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/134462\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/134466"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=134462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=134462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=134462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}