{"id":132445,"date":"2021-04-03T17:00:48","date_gmt":"2021-04-03T14:00:48","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=132445"},"modified":"2021-04-03T17:00:48","modified_gmt":"2021-04-03T14:00:48","slug":"yedas-n-kolay-ile-78-merkezde-hizmet-veriyor","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/yedas-n-kolay-ile-78-merkezde-hizmet-veriyor\/","title":{"rendered":"(Turkish) ’YEDA\u015e’ N Kolay ile 78 Merkezde Hizmet Veriyor!"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Ye\u015fil\u0131rmak Elektrik Da\u011f\u0131t\u0131m A.\u015e.(YEDA\u015e), vatanda\u015flara daha h\u0131zl\u0131 hizmet verebilmek amac\u0131yla T\u00fcrkiye’nin en b\u00fcy\u00fck hizmet ve \u00f6deme kurulu\u015fu olan N Kolay ile anla\u015ft\u0131.<\/h1>\n

Samsun, Ordu, \u00c7orum, Amasya, Sinop<\/strong> illerinde yakla\u015f\u0131k 3 milyonun \u00fczerinde<\/strong> vatanda\u015f\u0131n elektrik enerjisi ihtiyac\u0131n\u0131 kar\u015f\u0131layarak, ‘hizmet b\u00f6lgelerine de\u011fer katmak’<\/strong> ve ‘sundu\u011fu hizmetleri m\u00fckemmelle\u015ftirmek’<\/strong> hedefiyle \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcren YEDA\u015e<\/strong>, \u015fimdi de T\u00fcrkiye’nin en \"\"b\u00fcy\u00fck hizmet ve \u00f6deme kurulu\u015fu olan N Kolay<\/strong> ile anla\u015farak hizmet a\u011f\u0131n\u0131 geni\u015fletmeyi<\/strong> s\u00fcrd\u00fcr\u00fcyor.<\/p>\n

5 \u0130LDE 78 \u015eUBEDE H\u0130ZMET<\/h2>\n

YEDA\u015e, sorumluluk alan\u0131ndaki 5<\/strong> il ve il\u00e7elerindeki 78<\/strong> N KOLAY \u015eubesi arac\u0131l\u0131\u011f\u0131yla t\u00fcketicilerine talep<\/strong> ve \u00f6deme i\u015flemleri<\/strong>ne y\u00f6nelik hizmet sunacak. T\u00fcketiciler, YEDA\u015e M\u00fc\u015fteri Hizmetleri<\/strong> merkezlerinde yapt\u0131klar\u0131 t\u00fcm i\u015flemleri, herhangi bir fark \u00fccreti \u00f6demeden N Kolay noktalar\u0131<\/strong>ndan da yapabilecekler. N Kolay \u015fubeleri<\/strong>nden hafta sonlar\u0131 da i\u015flem yapmak m\u00fcmk\u00fcn<\/strong> olacak.<\/p>\n

BA\u011eLANTI ANLA\u015eMASI, ARIZA B\u0130LD\u0130R\u0130M\u0130, FATURA TAHS\u0130L\u0130, BOR\u00c7 SORGULAMA<\/h2>\n

YEDA\u015e, hayata ge\u00e7irdi\u011fi bu yeni model ile m\u00fc\u015fterilerine ihtiya\u00e7 duyabilece\u011fi t\u00fcm hizmetleri yerinde vermeyi hedefledi. B\u00f6ylelikle, talep giri\u015fi, bildirim\/evrak sorgulama, bilgi g\u00fcncelleme, elektrik ar\u0131za bildirimi, bor\u00e7 sorgulama, planl\u0131 kesinti SMS talebi, say\u0131m noktas\u0131, POD sorgulama, ka\u00e7ak\/usuls\u00fcz elektrik kullan\u0131m\u0131 ihbar\u0131, sokak ayd\u0131nlatma ar\u0131za bildirimi, planl\u0131 kesintiler tedarik\u00e7i<\/em> ve \u00fcretici sistem kullan\u0131m faturalar\u0131, ka\u00e7ak kullan\u0131m faturalar\u0131<\/em> ve ba\u011flant\u0131 bedellerinin \u00f6deme i\u015flemleri, ka\u00e7ak kullan\u0131m faturalar\u0131ndan<\/em> kaynakl\u0131 icra takip \u00f6demeleri<\/strong> gibi t\u00fcm talep ve \u00f6demeler i\u00e7in N Kolay kurulu\u015fu<\/strong>nu yetkilendirildi.<\/p>\n

YEDA\u015e<\/strong>, \u00c7a\u011fr\u0131 merkezi, web sitesi, online i\u015flemler, ALO 186<\/strong><\/em> gibi interaktif hizmet kanallar\u0131<\/strong> \u00fczerinden t\u00fcm i\u015flemlerin yan\u0131 s\u0131ra, ula\u015f\u0131labilirlik noktas\u0131nda<\/strong> da m\u00fc\u015fteri ileti\u015fim a\u011flar\u0131n\u0131<\/strong> geni\u015fletiyor. Yepyeni bir hizmet anlay\u0131\u015f\u0131<\/strong> ile abonelerine kesintisiz<\/strong> ve kaliteli bir hizmet<\/strong> sunmaya devam etmeyi hedefliyor.<\/p>\n

‘M\u00dc\u015eTER\u0130 MEMNUN\u0130YET\u0130 \u00d6NCEL\u0130\u011e\u0130M\u0130Z’<\/h2>\n

N Kolay<\/strong> ile ger\u00e7ekle\u015ftirilen yeni hizmet anla\u015fmas\u0131yla<\/strong> ilgili a\u00e7\u0131klamada bulunan YEDA\u015e Genel M\u00fcd\u00fcr\u00fc Hasan Yasir Bora<\/strong>, “Kurumumuz, s\u00fcrd\u00fcr\u00fclebilirlik anlay\u0131\u015f\u0131<\/strong> ve ileri teknoloji uygulamalar\u0131<\/strong> ile sekt\u00f6re y\u00f6n veren yeni nesil enerji \u015firketi olmak vizyonu do\u011frultusunda h\u0131zla ilerlemektedir. Yapm\u0131\u015f oldu\u011fumuz t\u00fcm bu \u00e7al\u0131\u015fmalar ile yar\u0131n\u0131 da d\u00fc\u015f\u00fcn\u00fcyor, gelece\u011fe yat\u0131r\u0131m<\/strong> yap\u0131yoruz. Yeni nesil bir enerji \u015firketi olarak g\u00fcn\u00fcm\u00fcz teknolojisini g\u00f6z \u00f6n\u00fcnde bulunduruyor, i\u015f s\u00fcre\u00e7lerimize yans\u0131t\u0131yoruz. N Kolay<\/strong> ile de m\u00fc\u015fteri memnuniyeti odakl\u0131 \u00e7al\u0131\u015fmalar\u0131m\u0131za<\/strong> bir yenisini eklemekten b\u00fcy\u00fck mutluluk duyuyoruz. Hem m\u00fc\u015fteri deneyim s\u00fcre\u00e7lerini hem de sistemimizi ba\u015ftan a\u015fa\u011f\u0131 yeniliyoruz. Bu \u00e7al\u0131\u015fmam\u0131z ile t\u00fcm m\u00fc\u015fterilerimizin bizlere ula\u015fabilirli\u011fini \u00fcst seviyeye \u00e7\u0131kartmay\u0131<\/strong> hedefliyoruz. T\u00fcm t\u00fcketicilerimizin mevkilerine yak\u0131n lokasyonlarda \u00f6deme noktalar\u0131<\/strong> olu\u015fturarak onlar\u0131n i\u015flemlerini h\u0131zl\u0131 ve kolay \u015fekilde y\u00fcr\u00fctmelerini<\/strong> sa\u011fl\u0131yoruz. \u00d6deme kanallar\u0131n\u0131n say\u0131s\u0131<\/strong>n\u0131 art\u0131rarak m\u00fc\u015fteri ileti\u015fim a\u011flar\u0131n\u0131 geni\u015fletmeye<\/strong> devam ediyoruz”<\/em> dedi.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Ye\u015fil\u0131rmak Elektrik Da\u011f\u0131t\u0131m A.\u015e.(YEDA\u015e), vatanda\u015flara daha h\u0131zl\u0131 hizmet verebilmek amac\u0131yla T\u00fcrkiye’nin en b\u00fcy\u00fck hizmet ve \u00f6deme kurulu\u015fu olan N Kolay ile anla\u015ft\u0131. […]<\/p>\n","protected":false},"author":1,"featured_media":132448,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[51296,53114,23311,22137,88743,88744,35059,88742,72107,88741,69949],"views":141,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/132445"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=132445"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/132445\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/132448"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=132445"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=132445"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=132445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}