{"id":127909,"date":"2021-01-25T15:17:38","date_gmt":"2021-01-25T12:17:38","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=127909"},"modified":"2021-01-25T15:23:27","modified_gmt":"2021-01-25T12:23:27","slug":"ck-enerji-akdeniz-elektrikten-muhimlerde-isaret-dili-ile-hizmet","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/ck-enerji-akdeniz-elektrikten-muhimlerde-isaret-dili-ile-hizmet\/","title":{"rendered":"(Turkish) CK Enerji Akdeniz Elektrik\u2019ten M\u00dcH\u0130M\u2019lerde \u2018\u0130\u015faret Dili\u2019 ile Hizmet!"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Enerji Akdeniz Elektrik, i\u015fitme engelli vatanda\u015flar\u0131n taleplerine en iyi \u015fekilde yan\u0131t verebilmek i\u00e7in M\u00fc\u015fteri Hizmet Merkezleri\u2019ndeki (M\u00dcH\u0130M) \u00e7al\u0131\u015fanlar\u0131na \u2018i\u015faret dili e\u011fitimi\u2019 verdi. Bug\u00fcne kadar e\u011fitimlere g\u00f6n\u00fcll\u00fc olarak kat\u0131lan 40 \u00e7al\u0131\u015fan, hizmet merkezlerine gelen i\u015fitme engelli vatanda\u015flar\u0131n talep ve sorunlar\u0131na h\u0131zla \u00e7\u00f6z\u00fcm \u00fcretiyor.<\/strong><\/h1>\n

Antalya, Burdur<\/strong> ve Isparta<\/strong>\u2019da g\u00f6revli tedarik \u015firketi olarak faaliyet g\u00f6steren CK Enerji Akdeniz Elektrik<\/strong>, \"\"y\u00fcksek m\u00fc\u015fteri memnuniyeti hedefi, s\u00fcrd\u00fcr\u00fclebilir<\/strong> ve kapsay\u0131c\u0131 bak\u0131\u015f a\u00e7\u0131s\u0131yla<\/strong> toplumun her kesiminde f\u0131rsat e\u015fitli\u011finin<\/strong> sa\u011flanmas\u0131na<\/strong> destek olmak i\u00e7in \u00e7al\u0131\u015fanlar\u0131na \u2018i\u015faret dili e\u011fitimi\u2019<\/strong> veriyor. CK Enerji Akdeniz Elektrik\u2019in bug\u00fcne kadar uzman isimler arac\u0131l\u0131\u011f\u0131 ile sundu\u011fu e\u011fitimlerinden yararlanan 40<\/strong> personel \u00f6zellikle M\u00fc\u015fteri Hizmet Merkezleri<\/strong>\u2019nde (M\u00dcH\u0130M)<\/strong> i\u015fitme engelli vatanda\u015flar\u0131n talepleri<\/strong>ne \u00e7\u00f6z\u00fcm \u00fcretiyor. Her t\u00fcrl\u00fc abonelik<\/strong> ve fatura i\u015flemini<\/strong>n ger\u00e7ekle\u015ftirdi\u011fi M\u00dcH\u0130M\u2019lere gelen i\u015fitme engellileri, i\u015faret dili e\u011fitimini<\/strong> alan personel kar\u015f\u0131l\u0131yor ve t\u00fcm i\u015flemlerinde kendilerine yard\u0131mc\u0131 oluyor.<\/p>\n

\u201c\u0130\u015fitme engelli m\u00fc\u015fterilerimize daha iyi hizmet verebilmek i\u00e7in b\u00f6yle bir proje ba\u015flatt\u0131k\u201d<\/strong><\/h2>\n

\u0130\u015fitme engelli m\u00fc\u015fterilere daha iyi bir hizmet verebilmek amac\u0131yla i\u015faret dili e\u011fitimlerine<\/strong> ba\u015flad\u0131klar\u0131n\u0131 s\u00f6yleyen CK Enerji Akdeniz Elektrik E\u011fitim Y\u00f6neticisi Murat Y\u0131ld\u0131r\u0131m<\/strong>, \u201c\u015eu ana kadar yakla\u015f\u0131k 50 saatlik<\/strong> bir e\u011fitim d\u00fczenledik. Bu e\u011fitime 40 personel<\/strong> kat\u0131ld\u0131. Son olarak 8<\/strong> ki\u015fiden olu\u015fan yeni grubumuz 16 saat e\u011fitim<\/strong> ald\u0131. Projemiz ilerleyen d\u00f6nemlerde devam edecek. Bizim i\u00e7in m\u00fc\u015fterilerimizin memnuniyeti<\/strong> \u00e7ok \u00f6nemli. Her m\u00fc\u015fterimizin e\u015fit f\u0131rsatlardan faydalanma<\/strong>s\u0131, hizmet merkezlerimizden memnun \u015fekilde ayr\u0131lmas\u0131<\/strong>, mutlu<\/strong> olmas\u0131 bizim i\u00e7in \u00e7ok de\u011ferli<\/strong>\u201d dedi.<\/p>\n

\u2018\u201dK\u0131sa s\u00fcrede \u00e7ok olumlu geri d\u00f6n\u00fc\u015fler oldu\u201d<\/strong><\/h2>\n

E\u011fitim s\u00fcreci ile ilgili de bilgi veren ve olumlu geri d\u00f6n\u00fc\u015flerden bahseden Y\u0131ld\u0131r\u0131m, \u201cProgram\u0131n b\u00fcy\u00fck bir k\u0131sm\u0131n\u0131 pandemi ko\u015fullar\u0131 nedeniyle<\/strong> online olarak ger\u00e7ekle\u015ftirdik. E\u011fitime kat\u0131lanlar\u0131n m\u00fc\u015fteri ile bulu\u015fmalar\u0131 olduk\u00e7a pozitif ge\u00e7iyor. K\u0131sa s\u00fcrede \u00e7ok olumlu geri d\u00f6n\u00fc\u015fler ald\u0131k. \u00a0CK Enerji Akdeniz Elektrik<\/strong> olarak m\u00fc\u015fterilerimizin memnuniyeti bizler i\u00e7in \u00e7ok de\u011ferli. Dolay\u0131s\u0131yla biz bu e\u011fitimlere devam ederek daha \u00e7ok i\u015fitme engelli m\u00fc\u015fterimize<\/strong> ula\u015fmaya, onlara en iyi \u015fekilde hizmet vermeye devam edece\u011fiz\u201d<\/em> diye konu\u015ftu.<\/p>\n

\u201cAld\u0131\u011f\u0131m\u0131z e\u011fitim sayesinde g\u00fc\u00e7l\u00fc bir ileti\u015fim kuruyoruz\u201d<\/strong><\/h2>\n

\u0130\u015faret dili e\u011fitimi alan isimlerden biri olan CK Enerji Akdeniz Elektrik Enerji Uzman\u0131 Burcu Filiz Tan\u0131\u015f<\/strong> da, \u201c\u015eubelerimize olduk\u00e7a fazla i\u015fitme engelli m\u00fc\u015fterilerimiz<\/strong> geliyor. Onlarla anla\u015fmakta \u00e7o\u011fu zaman zorlan\u0131yorduk. Bu e\u011fitim sonras\u0131nda art\u0131k \u00e7ok g\u00fc\u00e7l\u00fc<\/strong> bir \u015fekilde ileti\u015fim kuruyoruz<\/strong>\u201d<\/em> ifadesini kulland\u0131.<\/p>\n

\u201c\u0130lk defa m\u00fc\u015fterinin y\u00fcz\u00fcnde bir g\u00fcl\u00fcmseme g\u00f6rd\u00fcm\u201d<\/strong><\/h2>\n

\u0130\u015fitme engelli m\u00fc\u015fterisi ile ba\u015f\u0131ndan ge\u00e7en bir olay\u0131 anlatan Filiz Tan\u0131\u015f<\/strong>, \u201cBu e\u011fitimlerden sonra her ay d\u00fczenli olarak fatura \u00f6demeye<\/strong> gelen i\u015fitme engelli m\u00fc\u015fterimizle<\/strong> ileti\u015fim kurdum. \u0130\u015faret dili bildi\u011fimi \u00f6\u011frendikten sonra ilk defa m\u00fc\u015fterinin y\u00fcz\u00fcnde<\/strong> bir g\u00fcl\u00fcmseme<\/strong> g\u00f6rd\u00fcm. M\u00fc\u015fterimizin merkezimizden memnun ayr\u0131lmas\u0131<\/strong> bizi \u00e7ok mutlu etti\u201d<\/em> dedi.<\/p>\n

\u201cBu hizmetten \u00e7ok memnun kald\u0131m\u201d<\/strong><\/h2>\n

Fatura i\u015flemi<\/strong> i\u00e7in CK Enerji Akdeniz Elektrik\u2019in M\u00fc\u015fteri Hizmetleri Merkezi<\/strong>\u2019ne gelen i\u015fitme engelli<\/strong> Muhammet Bursa<\/strong> ise personellerin i\u015faret dili bilmesinden dolay\u0131 mutlu oldu\u011funu belirterek s\u00f6zlerini \u015f\u00f6yle s\u00fcrd\u00fcrd\u00fc:<\/span> \u201cCK Enerji Akdeniz Elektrik\u2019e fatura \u00f6demek<\/strong> i\u00e7in geldim. \u0130\u015faret dili hizmeti<\/strong> var. Faturam\u0131 \u00f6dedim<\/strong>. Bu hizmetten \u00e7ok memnun kald\u0131m.”<\/em><\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Enerji Akdeniz Elektrik, i\u015fitme engelli vatanda\u015flar\u0131n taleplerine en iyi \u015fekilde yan\u0131t verebilmek i\u00e7in M\u00fc\u015fteri Hizmet Merkezleri\u2019ndeki (M\u00dcH\u0130M) \u00e7al\u0131\u015fanlar\u0131na \u2018i\u015faret dili e\u011fitimi\u2019 verdi. […]<\/p>\n","protected":false},"author":1,"featured_media":127912,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[38865,53114,85420,52259,85422,85419,85421,85418,74213],"views":68,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/127909"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=127909"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/127909\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/127912"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=127909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=127909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=127909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}