{"id":126147,"date":"2020-12-30T11:04:09","date_gmt":"2020-12-30T08:04:09","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=126147"},"modified":"2020-12-30T11:10:15","modified_gmt":"2020-12-30T08:10:15","slug":"tredas-musteri-hizmetlerinden-yapay-zekali-dijital-asistan-uygulamasi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/tredas-musteri-hizmetlerinden-yapay-zekali-dijital-asistan-uygulamasi\/","title":{"rendered":"(Turkish) TREDA\u015e M\u00fc\u015fteri Hizmetleri\u2019nden \u2018Yapay Zeka\u2019l\u0131 Dijital Asistan Uygulamas\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Trakya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (TREDA\u015e), m\u00fc\u015fteri hizmetleri y\u00f6netiminde yaz\u0131l\u0131 ve s\u00f6zl\u00fc insan konu\u015fmas\u0131n\u0131 taklit edebilen Avrupa\u2019n\u0131n ilk ve tek yapay zeka destekli dijital asistan uygulamas\u0131 \u201cTREDA\u015e Enerjik\u201di devreye ald\u0131.<\/strong><\/h1>\n

Avrupa Elektrik Da\u011f\u0131t\u0131m Sekt\u00f6r\u00fc’nde \u0130lk!<\/strong><\/h2>\n

Avrupa elektrik da\u011f\u0131t\u0131m sekt\u00f6r\u00fcnde<\/strong> bir ilk olan dijital asistan uygulamas\u0131<\/strong> ile m\u00fc\u015fteriler, zamandan tasarruf ederken, taleplerini saniyeler i\u00e7inde<\/strong> iletebiliyor. Google Asistan uygulamas\u0131<\/strong> ile entegre \u00e7al\u0131\u015fan \u201cTREDA\u015e Enerjik\u201d<\/strong>, m\u00fc\u015fterilerin sesli komutlar\u0131n\u0131 da alg\u0131layarak elektrik \"\"da\u011f\u0131t\u0131m faaliyetlerinde<\/strong> her t\u00fcrl\u00fc bilgiyi m\u00fc\u015fterilerine aktarabiliyor.<\/p>\n

\u00c7a\u011fr\u0131 Merkezlerinde Yo\u011funlu\u011fu Azaltacak<\/strong><\/h2>\n

Elektrik kesintilerini<\/strong> minimize ederek m\u00fc\u015fteri memnuniyetini en \u00fcst noktaya \u00e7\u0131karma hedefiyle 2016 y\u0131l\u0131nda<\/strong> kurulan Operasyon Merkezi ve \u00c7a\u011fr\u0131 Merkezi<\/strong> ile de entegre bi\u00e7imde \u00e7al\u0131\u015fan yapay zeka dijital asistan<\/strong>, saniyeler i\u00e7inde ba\u015fvurular\u0131 \u00e7\u00f6z\u00fcme kavu\u015fturuyor.<\/p>\n

\u00c7a\u011fr\u0131 Merkezi m\u00fc\u015fteri temsilcisi<\/strong>nin yapt\u0131\u011f\u0131 i\u015flemleri birebir yapabilen \u201cTREDA\u015e Enerjik\u201d<\/strong>, m\u00fc\u015fterilerden geri bildirim alarak raporlayabiliyor.<\/p>\n

Webden<\/strong>, cepten<\/strong> ve tabletten<\/strong> kullan\u0131ma sunulan \u201cTREDA\u015e Enerjik\u201d<\/strong>, ayn\u0131 zamanda Google Asistan eklentisi<\/strong> ile kullan\u0131c\u0131lara benzersiz bir m\u00fc\u015fteri deneyim hizmeti<\/strong> sunuyor.<\/p>\n

Genel M\u00fcd\u00fcr Bilgili, \u201cYapay Zeka Destekli Uygulamalar Hayat\u0131 Kolayla\u015ft\u0131racak\u201d<\/strong><\/h2>\n

TREDA\u015e Genel M\u00fcd\u00fcr\u00fc Re\u015fit Bilgili<\/strong>, yapay zeka teknolojisinin T\u00fcrkiye\u2019de farkl\u0131 sekt\u00f6rlerde m\u00fc\u015fteri hizmetlerine entegre edildi\u011fine de\u011finerek, uygulaman\u0131n elektrik da\u011f\u0131t\u0131m sekt\u00f6r\u00fcnde<\/strong> ilk kez kullan\u0131ld\u0131\u011f\u0131n\u0131n vurgusunu yaparken m\u00fc\u015fteri hizmetleri<\/strong> alan\u0131nda son y\u0131llarda b\u00fcy\u00fck teknolojik yat\u0131r\u0131mlar yapt\u0131klar\u0131n\u0131 belirten Bilgili, s\u00f6zlerine \u015f\u00f6yle devam etti:<\/span><\/p>\n

\u201cM\u00fc\u015fterilerimize dijital deneyim sunmak i\u00e7in ge\u00e7ti\u011fimiz y\u0131l \u00e7\u0131kt\u0131\u011f\u0131m\u0131z yolda art\u0131k mutlu sona ula\u015ft\u0131k. \u00c7al\u0131\u015fanlar\u0131m\u0131z\u0131n y\u00fcksek enerjisinden esinlenerek \u2018TREDA\u015e Enerjik\u2019<\/strong> ad\u0131n\u0131 verdi\u011fimiz, alan\u0131nda Avrupa\u2019daki ilk olacak yapay zeka destekli dijital asistan uygulamam\u0131z\u0131 2020 bitmeden devreye al\u0131yoruz. Yapay zeka destekli uygulama ile b\u00f6lgemizde \u00e7ok daha verimli, etkin ve h\u0131zl\u0131 hizmet vererek m\u00fc\u015fteri memnuniyetini en \u00fcst seviyede tutaca\u011f\u0131z. \u00dclkemizde yapay zeka gibi teknolojik geli\u015fmelerin daha fazla ve etkin kullan\u0131lmas\u0131 i\u00e7in hepimize \u00f6nemli g\u00f6revler d\u00fc\u015f\u00fcyor. Yak\u0131n gelecekte yapay zeka destekli uygulamalar, hayat\u0131 daha kolay hale getirecek. Yak\u0131n gelecekte enerji sekt\u00f6r\u00fcnde dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcn daha da h\u0131zlanmas\u0131n\u0131 bekliyoruz.\u201d<\/em><\/p>\n

Yapay Zekaya Trakya Leh\u00e7esi \u00d6\u011fretildi<\/strong><\/h2>\n

TREDA\u015e \u00c7a\u011fr\u0131 Merkezi Y\u00f6neticisi \u00d6mer Yal\u00e7\u0131n<\/strong> da uzun soluklu bir projenin ba\u015far\u0131l\u0131 \u015fekilde hayata ge\u00e7irildi\u011fini ifade ederek, yapay zekaya Trakya leh\u00e7esinin de<\/strong> \u00f6\u011fretildi\u011fini belirtti.<\/p>\n

Yal\u00e7\u0131n, TREDA\u015e\u2019\u0131n Trakya b\u00f6lgesinde hizmet verdi\u011finden dolay\u0131 yo\u011funlukla kullan\u0131lan leh\u00e7eleri de tan\u0131mlad\u0131klar\u0131n\u0131 ifade ederek, \u201cB\u00f6lge halk\u0131n\u0131n dili \u00f6nemli. Yapay zeka, s\u00fcrekli \u00f6\u011frenebilen ve \u00f6\u011frettiklerini uygulayabilen bir yap\u0131ya sahip. B\u00f6lgeden ar\u0131za bilgilerini yazarken de bunu d\u00fc\u015f\u00fcnerek Trakya leh\u00e7esine uygun hale getirdik\u201d<\/em> dedi.<\/p>\n

TREDA\u015e Enerjik<\/strong>\u2019in T\u00fcrk m\u00fchendisli\u011fi \u00fcr\u00fcn\u00fc oldu\u011funu anlatan Yal\u00e7\u0131n, Facebook, Google Android<\/strong> ve IOS i\u015fletim sistemlerine<\/strong> entegre edildi\u011fi bilgisini aktard\u0131. Google Asistan uygulamas\u0131nda<\/strong> \u201cTREDA\u015e Enerjik ile g\u00f6r\u00fc\u015fmek istiyorum\u201d<\/em> c\u00fcmlesinin ba\u011flant\u0131 i\u00e7in yeterli olaca\u011f\u0131n\u0131 vurgulayan Yal\u00e7\u0131n, olas\u0131 do\u011fal afet ve kriz durumlar\u0131nda, m\u00fc\u015fterilerin ba\u015fvurular\u0131nda yapay zekay\u0131 daha etkin kullanabileceklerini<\/strong> kaydetti.<\/p>\n

\u0130\u015fitme Engelliler de Kullanabilecek<\/strong><\/h2>\n

\u00c7a\u011fr\u0131 Merkezi hizmetlerinden<\/strong> yararlanamayan i\u015fitme engelliler<\/strong> i\u00e7in de yapay zeka destekli dijital asistan uygulamas\u0131<\/strong>n\u0131n faydal\u0131 olaca\u011f\u0131n\u0131 anlatan Yal\u00e7\u0131n, “TREDA\u015e Enerjik, i\u015fitme engelliler i\u00e7in de bir \u00e7\u00f6z\u00fcm yolu haline geldi. \u00c7a\u011fr\u0131 Merkezi<\/strong> ile konu\u015famayan i\u015fitme engelliler<\/strong>, rahatl\u0131kla<\/strong> ve k\u0131sa s\u00fcre i\u00e7inde yapay zekay\u0131 kullanarak<\/strong> ba\u015fvurular\u0131n\u0131 iletebilecek.” ifadelerine de yer verdi.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Trakya Elektrik Da\u011f\u0131t\u0131m A.\u015e. (TREDA\u015e), m\u00fc\u015fteri hizmetleri y\u00f6netiminde yaz\u0131l\u0131 ve s\u00f6zl\u00fc insan konu\u015fmas\u0131n\u0131 taklit edebilen Avrupa\u2019n\u0131n ilk ve tek yapay zeka destekli […]<\/p>\n","protected":false},"author":1,"featured_media":126149,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53,157],"tags":[84299,84300,52566,53114,52259,41527,65918,84297,84298],"views":156,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/126147"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=126147"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/126147\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/126149"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=126147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=126147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=126147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}