{"id":123030,"date":"2020-11-05T15:04:26","date_gmt":"2020-11-05T12:04:26","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=123030"},"modified":"2020-11-05T15:05:00","modified_gmt":"2020-11-05T12:05:00","slug":"garanti-belgeleri-ve-servis-fislerinde-elektronik-donem-basliyor","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/garanti-belgeleri-ve-servis-fislerinde-elektronik-donem-basliyor\/","title":{"rendered":"(Turkish) Garanti Belgeleri ve Servis Fi\u015flerinde ‘Elektronik’ D\u00f6nem Ba\u015fl\u0131yor!"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Ticaret Bakan\u0131 Ruhsar Pekcan, mevcut durumda ka\u011f\u0131t \u00fczerinde yaz\u0131l\u0131 olarak t\u00fcketicilere verilmesi zorunlu olan garanti belgelerinin<\/strong> ve servis fi\u015flerinin art\u0131k elektronik ortamda da t\u00fcketicilere verilmesine olanak sa\u011fland\u0131\u011f\u0131n\u0131 bildirdi.<\/h1>\n

Bakan Pekcan, bug\u00fcn Resmi Gazete<\/strong>‘de yay\u0131mlanan, Garanti Belgesi , Sat\u0131\u015f Sonras\u0131 Hizmetler<\/strong> ile Tan\u0131tma <\/strong>ve Kullanma K\u0131lavuzu Y\u00f6netmelikleri<\/strong>nde yap\u0131lan de\u011fi\u015fiklikleri de\u011ferlendirdi.<\/p>\n

Mevcut d\u00fczenlemelere g\u00f6re;<\/span> \u00fcr\u00fcn\u00fcn \u00fcreticisi<\/strong> veya ithalat\u00e7\u0131s\u0131<\/strong> taraf\u0131ndan haz\u0131rlanan garanti belgeleri<\/strong> ile servis istasyonlar\u0131<\/strong>nca sat\u0131\u015f sonras\u0131 hizmetler<\/strong> kapsam\u0131nda verilen teslim belgeleri<\/strong> \"\"ve servis fi\u015fleri<\/strong>nin imzal\u0131<\/strong> ve ka\u015feli<\/strong> olarak ka\u011f\u0131t \u00fczerinde t\u00fcketicilere verildi\u011fini hat\u0131rlatan Pekcan, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fcn garanti belgesi<\/strong>ni veya servis fi\u015fi<\/strong>ni kaybeden t\u00fcketicilerin uyu\u015fmazl\u0131k s\u00f6z konusu oldu\u011funda ma\u011fduriyetler ya\u015fayabildi\u011fine i\u015faret etti.<\/p>\n

Bunun firmalar a\u00e7\u0131s\u0131ndan da b\u00fcrokrasiye ve maliyete neden oldu\u011funu anlatan Pekcan, di\u011fer taraftan i\u00e7inde bulunulan pandemi d\u00f6nemi<\/strong>nde ka\u011f\u0131t \u00fczerinde belge uygulamalar\u0131<\/strong>n\u0131n temas riskini de art\u0131rd\u0131\u011f\u0131n\u0131 s\u00f6yledi.<\/p>\n

Bu olumsuzluklar\u0131 ortadan kald\u0131rmak amac\u0131yla, garanti belgeleri<\/strong>nin ve servis fi\u015fleri<\/strong>nin art\u0131k elektronik ortamda<\/strong> da t\u00fcketicilere verilmesine olanak sa\u011flayan yasal altyap\u0131y\u0131<\/strong> hayata ge\u00e7irdiklerini ifade eden Pekcan, y\u00f6netmelik de\u011fi\u015fikli\u011fiyle yap\u0131lan d\u00fczenlemeleri \u015f\u00f6yle aktard\u0131:<\/span><\/p>\n

\u201cYeni d\u00f6nemde, garanti belgeleri<\/strong> ile \u00fcr\u00fcn\u00fcn servis istasyonu<\/strong>na teslim edildi\u011finde verilen teslim belgeleri<\/strong> ve servis istasyonunca d\u00fczenlenen servis fi\u015fleri<\/strong> kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131yla elektronik ortamda<\/strong> t\u00fcketicilere verilebilecek.<\/p>\n

T\u00fcketicinin talep etmesi halinde bu belgelerin yaz\u0131l\u0131<\/strong> ve bas\u0131l\u0131<\/strong> olarak verilmesi zorunlu olacak. Elektronik ortamda<\/strong> verilen s\u00f6z konusu belgelerde imza<\/strong> ve ka\u015fe \u015fart\u0131<\/strong> aranmayacak.<\/p>\n

Mevcut uygulamada oldu\u011fu gibi, elektronik ortamda<\/strong> verilen belgelerde de belgenin t\u00fcketiciye verildi\u011fine ili\u015fkin ispat y\u00fck\u00fc \u00fcr\u00fcn\u00fcn sat\u0131c\u0131s\u0131nda olacak.<\/p>\n

Servis fi\u015fleri<\/strong> ve teslim belgelerinin<\/strong> t\u00fcketiciye verildi\u011fine ili\u015fkin t\u00fcketiciden yaz\u0131l\u0131<\/strong> olarak veya elektronik ortamda<\/strong> onay al\u0131nacak. T\u00fcketicinin onay\u0131n\u0131n al\u0131nd\u0131\u011f\u0131n\u0131n ispat y\u00fck\u00fc servis istasyonu<\/strong>nda olacak.<\/p>\n

Tablet, drone, elektrikli kaykay ve ak\u0131ll\u0131 saatlerde garanti belgesi zorunlulu\u011fu <\/strong><\/h2>\n

Garanti Belgesiyle Sat\u0131lmas\u0131 Zorunlu \u00dcr\u00fcnler Listesinin de Sat\u0131\u015f Sonras\u0131 Hizmetler Y\u00f6netmeli\u011fi<\/strong>‘nde ge\u00e7ti\u011fimiz \u015eubat ay\u0131nda<\/strong> yap\u0131lan de\u011fi\u015fikliklere uyumlu olacak \u015fekilde revize edildi\u011fini anlatan Pekcan, \u201cBu kapsamda tablet, drone, elektrikli kaykay , ak\u0131ll\u0131 saat ve bileklik, g\u00f6rme engelliler i\u00e7in kitap okuyucu, sanal ger\u00e7eklik g\u00f6zl\u00fc\u011f\u00fc, ATV ara\u00e7, motorlu bisiklet, motorlu scooter, yat, ak\u0131ll\u0131 ev ve otomasyon sistemi gibi \u00fcr\u00fcnlerin de garanti belgesiyle sat\u0131lmas\u0131 zorunlu hale getirildi.\u201d<\/em> dedi.<\/p>\n

Tan\u0131tma ve Kullanma K\u0131lavuzlar\u0131nda da d\u00fczenleme<\/strong><\/h2>\n

Tan\u0131tma<\/strong> ve kullanma k\u0131lavuzlar\u0131<\/strong>n\u0131n da elektronik ortamda t\u00fcketicilere<\/strong> verilebilmesine imk\u00e2n sa\u011fland\u0131\u011f\u0131n\u0131 belirten Pekcan, yeni d\u00fczenleme<\/strong> ile \u00fcr\u00fcn\u00fcn<\/strong> veya ambalaj\u0131n\u0131n<\/strong> \u00fczerinde bu k\u0131lavuza nas\u0131l eri\u015filece\u011fi<\/strong>ne ili\u015fkin bilgilendirme yap\u0131laca\u011f\u0131n\u0131 ifade etti.<\/p>\n

Pekcan, t\u00fcketicilerin sat\u0131\u015f sonras\u0131 hizmete ihtiya\u00e7 duydu\u011funda do\u011fru<\/strong> ve g\u00fcncel yetkili servislere<\/strong> ula\u015fmas\u0131n\u0131 sa\u011flamak amac\u0131yla, \u00fcr\u00fcne ili\u015fkin yetkili servis istasyonlar\u0131<\/strong>n\u0131n ve yedek par\u00e7a temin edilebilecek<\/strong> yerlerin, \u00fcreticinin<\/strong> veya ithalat\u00e7\u0131n\u0131n<\/strong> kurumsal internet sitesinde ve Bakanl\u0131k taraf\u0131ndan olu\u015fturulan Servis Bilgi Sistemi<\/strong>\u2019nde (www.servis.gov.tr<\/a> adresli internet sitesinde) yer ald\u0131\u011f\u0131na ili\u015fkin bilgilendirmelerin de tan\u0131tma<\/strong> ve kullanma k\u0131lavuzu<\/strong>nda yer almas\u0131n\u0131n zorunlu hale<\/strong> getirildi\u011fini vurgulad\u0131.<\/p>\n

Pekcan, s\u00f6z konusu y\u00f6netmeliklerde yap\u0131lan de\u011fi\u015fikliklerin 1 Ocak 2021<\/strong> tarihinden itibaren y\u00fcr\u00fcrl\u00fc\u011fe girece\u011fini s\u00f6zlerine ekledi.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Ticaret Bakan\u0131 Ruhsar Pekcan, mevcut durumda ka\u011f\u0131t \u00fczerinde yaz\u0131l\u0131 olarak t\u00fcketicilere verilmesi zorunlu olan garanti belgelerinin ve servis fi\u015flerinin art\u0131k elektronik ortamda […]<\/p>\n","protected":false},"author":1,"featured_media":123032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53,157],"tags":[81747,81755,81756,52259,81748,81753,71648,40141,81752,81750,81751,81754,81749],"views":77,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/123030"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=123030"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/123030\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/123032"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=123030"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=123030"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=123030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}