{"id":120666,"date":"2020-09-22T10:22:17","date_gmt":"2020-09-22T07:22:17","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=120666"},"modified":"2020-09-22T10:24:31","modified_gmt":"2020-09-22T07:24:31","slug":"enerya-ile-tum-abonelik-islemleri-evinizin-konforu-nda","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/enerya-ile-tum-abonelik-islemleri-evinizin-konforu-nda\/","title":{"rendered":"(Turkish) Enerya ile T\u00fcm Abonelik \u0130\u015flemleri Evinizin Konforunda!"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

\u00c7al\u0131\u015fanlar\u0131n\u0131, abonelerini ve toplum sa\u011fl\u0131\u011f\u0131n\u0131 \u00f6nceli\u011fine alan Enerya, dijitalle\u015fme \u00e7al\u0131\u015fmalar\u0131yla do\u011falgaz i\u015flemlerini evinizin konforunda yapman\u0131za olanak tan\u0131yor. Bir \u00e7ok do\u011fal gaz i\u015flemini online kanala ta\u015f\u0131yan Enerya, abonelerinin Enerya.com.tr adresinden abonelik ve fatura i\u015flemlerini k\u0131sa bir s\u00fcrede kolayca halledebilmesini m\u00fcmk\u00fcn k\u0131l\u0131yor. Bunun yan\u0131nda, web chat \u00fczerinden de abonelerin talep, \u00f6neri ve \u015fikayetleri al\u0131narak konu \u00f6zelinde \u00e7\u00f6z\u00fcmler geli\u015ftiriyor.<\/h1>\n

T\u00fcm d\u00fcnyay\u0131 etkisi alt\u0131na almaya devam eden Kovid-19<\/strong> ile ilgili geli\u015fmeleri takip eden Enerya, \u00e7al\u0131\u015fanlar\u0131n\u0131, abonelerini ve toplum sa\u011fl\u0131\u011f\u0131n\u0131 \u00f6nceli\u011fine alarak dijital \u00e7al\u0131\u015fmalara odaklanma<\/strong>ya \"\"devam ediyor. Enerya aboneleri<\/strong> bir \u00e7ok do\u011fal gaz i\u015flemini<\/strong> online olarak www.enerya.com.tr<\/a> adresi \u00fczerinden h\u0131zl\u0131ca yapabiliyor.<\/p>\n

Enerya<\/strong>, pilot b\u00f6lgelerde hayata ge\u00e7irmeye ba\u015flad\u0131\u011f\u0131 online randevu sistemi<\/strong> sayesinde abonelerinin M\u00fc\u015fteri Hizmetleri Ofisleri\u2019ne gitmeden<\/strong> randevu al\u0131p i\u015flemlerini kolayl\u0131kla, s\u0131ra beklemeden yapabilmelerinin \u00f6n\u00fcn\u00fc a\u00e7\u0131yor. Ayr\u0131ca Enerya, abonelerinin online i\u015flemleri<\/strong>ni, abonelik<\/strong>, fatura, fesih<\/strong> ve talep sorgulama i\u015flemleri<\/strong> olarak 4 ayr\u0131<\/strong> kategoride ger\u00e7ekle\u015ftirebilmesini sa\u011fl\u0131yor. Kullan\u0131c\u0131lar abonelik i\u015flemleri<\/strong>nde online ba\u011flant\u0131 anla\u015fmas\u0131, abonelik s\u00f6zle\u015fmesi<\/strong>, binan\u0131n \u00f6n\u00fcnde do\u011fal gaz hatt\u0131<\/strong> olup olmad\u0131\u011f\u0131n\u0131 sorgulama, sertifikal\u0131 firmalar\u0131 sorgulama, proje<\/strong> ve randevu durumunu \u00f6\u011frenme, bilgi g\u00fcncelleme<\/strong> gibi hizmetlerden faydalanabilirken; fatura i\u015flemleri<\/strong>nde ise fatura g\u00f6r\u00fcnt\u00fcleme<\/strong>, fatura son \u00f6deme tarihi<\/strong>ni 15\u2019ine<\/strong> erteleme hizmetlerini kolayl\u0131kla ger\u00e7ekle\u015ftirebiliyor.<\/p>\n

Enerya, abonelerinin \u00f6nerilerini ve \u015fikayetlerini web chat \u00fczerinden al\u0131yor<\/strong><\/h2>\n

Ayn\u0131 zamanda Enerya, abonelerinin \u00f6nerilerini<\/strong> ve \u015fikayetlerini<\/strong> web chat \u00fczerinden almaya da devam ediyor. Enerya m\u00fc\u015fterileri, ad-soyad\u0131n\u0131, telefon numaras\u0131n\u0131, bulundu\u011fu ili<\/strong> ve g\u00f6r\u00fc\u015fmek istedi\u011fi<\/strong> konunun detay\u0131n\u0131 web chat<\/strong> \u00fczerinden a\u00e7\u0131lan ileti\u015fim sayfas\u0131nda<\/strong> doldurarak m\u00fc\u015fteri temsilcileri<\/strong> ile g\u00f6r\u00fc\u015fmeye ba\u015flayabiliyor.<\/p>\n

Hijyen \u00e7al\u0131\u015fmalar\u0131 t\u00fcm h\u0131z\u0131yla s\u00fcr\u00fcyor <\/strong><\/h2>\n

Abonelerinin i\u015flemleri<\/strong>nin b\u00fcy\u00fck k\u0131sm\u0131n\u0131 Mobil-\u0130nternet, \u015eube ve \u00c7a\u011fr\u0131 Merkezi<\/strong> arac\u0131l\u0131\u011f\u0131yla yapmalar\u0131n\u0131 tavsiye eden Enerya<\/strong>, abone merkezleri<\/strong>ni tercih eden kullan\u0131c\u0131lar i\u00e7in t\u00fcm riskleri minimize eden \u00f6nlemler almaya devam ediyor. Bu kapsamda Enerya<\/strong>, vezne<\/strong> gibi alanlara el dezenfektanlar\u0131<\/strong> yerle\u015ftiriyor, \u00e7al\u0131\u015fanlar\u0131n<\/strong> ve m\u00fc\u015fterilerin<\/strong> s\u0131kl\u0131kla temas ettikleri vezne bankolar\u0131n\u0131<\/strong> ve di\u011fer t\u00fcm alanlar\u0131 s\u0131k s\u0131k dezenfekte<\/strong> ediyor. Kapal\u0131 alanlarda havaland\u0131rma sistemlerinin<\/strong> tam fonksiyon \u00e7al\u0131\u015fmas\u0131 ve temiz hava sirk\u00fclasyonunun sa\u011flanmas\u0131<\/strong> y\u00f6n\u00fcnde \u00f6nlemlerini de artt\u0131ran Enerya, hizmet alan m\u00fc\u015fteri say\u0131s\u0131n\u0131 kontroll\u00fc olarak belirleyerek ilerliyor ve sadece \u00e7al\u0131\u015fanlar\u0131n\u0131n de\u011fil ayn\u0131 zamanda abone merkezlerine<\/strong> gelen ziyaret\u00e7ilerin<\/strong> de d\u00fczenli ate\u015f \u00f6l\u00e7\u00fcm\u00fc<\/strong>n\u00fc ger\u00e7ekle\u015ftiriyor.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. \u00c7al\u0131\u015fanlar\u0131n\u0131, abonelerini ve toplum sa\u011fl\u0131\u011f\u0131n\u0131 \u00f6nceli\u011fine alan Enerya, dijitalle\u015fme \u00e7al\u0131\u015fmalar\u0131yla do\u011falgaz i\u015flemlerini evinizin konforunda yapman\u0131za olanak tan\u0131yor. Bir \u00e7ok do\u011fal gaz i\u015flemini […]<\/p>\n","protected":false},"author":1,"featured_media":120669,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46,51,53],"tags":[69934,41456,75508,68945,54036,79616,52259,75513,69291,79621,79618,79619,79617,79620,69286],"views":297,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/120666"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=120666"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/120666\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/120669"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=120666"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=120666"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=120666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}