{"id":115838,"date":"2020-06-24T14:13:57","date_gmt":"2020-06-24T11:13:57","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=115838"},"modified":"2020-06-24T14:13:57","modified_gmt":"2020-06-24T11:13:57","slug":"enerjisa-enerjinin-musteri-islemleri-artik-dijitalde","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/enerjisa-enerjinin-musteri-islemleri-artik-dijitalde\/","title":{"rendered":"(Turkish) Enerjisa Enerji’nin M\u00fc\u015fteri \u0130\u015flemleri Art\u0131k Dijitalde"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Enerjisa Enerji’nin abonelik, tahliye, fatura \u00f6deme ve ba\u015fvuru gibi hizmetlerini sundu\u011fu dijital kanallar\u0131 yeni tip koronavir\u00fcs (Kovid-19) salg\u0131n\u0131 s\u00fcrecinde 3 kat fazla kullan\u0131ld\u0131.<\/h1>\n

Sabanc\u0131 Holding<\/strong> ve Alman\u00a0enerji\u00a0\u015firketi E.ON<\/strong> ortakl\u0131\u011f\u0131nda faaliyet g\u00f6steren\u00a0Enerjisa\u00a0Enerji<\/strong>‘den yap\u0131lan a\u00e7\u0131klamaya g\u00f6re, \u015firket\u00a0salg\u0131n s\u00fcrecinde m\u00fc\u015fteri operasyonlar\u0131<\/strong>na y\u00f6nelik bir\u00e7ok i\u015flemini dijital platformlar<\/strong>da kesintisiz sunmaya devam etti.<\/p>\n

\"\"G\u00fcnde ortalama 500 bin m\u00fc\u015fterisi<\/strong>ne hizmet sunan\u00a0Enerjisa\u00a0Enerji<\/strong>, dijital d\u00f6n\u00fc\u015f\u00fcm<\/strong> s\u00fcreciyle birlikte hayata ge\u00e7irdi\u011fi bir\u00e7ok yat\u0131r\u0131m\u0131 sayesinde fiziksel kanalda yap\u0131lan t\u00fcm i\u015flemler<\/strong>ini online kanallar<\/strong> \u00fczerinden de m\u00fc\u015fterilerine sunuyor.<\/p>\n

Son 3 ay\u0131n kullan\u0131m raporlar\u0131<\/strong>na g\u00f6re, \u015firket m\u00fc\u015fterilerinin b\u00fcy\u00fck b\u00f6l\u00fcm\u00fc i\u015flemlerini online ortam<\/strong>da ger\u00e7ekle\u015ftirmeyi tercih etti.<\/p>\n

Salg\u0131n \u00f6ncesi<\/strong>nde online kanallar\u0131n t\u00fcm i\u015flemlerdeki\u00a0pay\u0131 % 5,9<\/strong> iken, bu oran\u00a0% 20,4<\/strong>‘e y\u00fckseldi. Normalle\u015fme s\u00fcreci<\/strong>nde de abonelerin yakla\u015f\u0131k % 13′<\/strong>\u00fc i\u015flemlerini online kanallar<\/strong> \u00fczerinden s\u00fcrd\u00fcr\u00fcyor. Bu kapsamda, 1 milyondan fazla abone\u00a0Enerjisa\u00a0Enerji<\/strong>‘nin online kanallar\u0131<\/strong>ndan i\u015flem yap\u0131yor.<\/p>\n

Enerjsa\u00a0Enerji, 14<\/strong> ilde sahip oldu\u011fu 122<\/strong> hizmet merkezinin yan\u0131 s\u0131ra bir milyondan fazla<\/strong> toplam kullan\u0131c\u0131s\u0131 olan web<\/strong> ve mobil tabanl\u0131 online hizmet<\/strong> kanallar\u0131na yat\u0131r\u0131m yapmaya devam ederek sekt\u00f6rdeki \u00f6nc\u00fc konumunu s\u00fcrd\u00fcrmeyi<\/strong> hedefliyor.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Enerjisa Enerji’nin abonelik, tahliye, fatura \u00f6deme ve ba\u015fvuru gibi hizmetlerini sundu\u011fu dijital kanallar\u0131 yeni tip koronavir\u00fcs (Kovid-19) salg\u0131n\u0131 s\u00fcrecinde 3 kat fazla […]<\/p>\n","protected":false},"author":1,"featured_media":115842,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[74396,21812,4991,74398,68559,74400,1129,52674,52259,37825,68459,1048,74399,74397,65918,69779],"views":202,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/115838"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=115838"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/115838\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/115842"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=115838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=115838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=115838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}