{"id":111251,"date":"2020-04-03T23:54:51","date_gmt":"2020-04-03T20:54:51","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=111251"},"modified":"2020-04-03T23:58:00","modified_gmt":"2020-04-03T20:58:00","slug":"enerjisa-enerji-robot-teknolojileri-ile-fark-yaratiyor","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/enerjisa-enerji-robot-teknolojileri-ile-fark-yaratiyor\/","title":{"rendered":"(Turkish) ’Enerjisa’ Enerji Robot Teknolojileri ile Fark Yarat\u0131yor"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

Enerjisa Enerji, bili\u015fim operasyonlar\u0131nda robotik teknolojisiyle rutin i\u015f y\u00fck\u00fcn\u00fc robotlara devrederek nitelikli i\u015fg\u00fcc\u00fcne odaklan\u0131yor ve b\u00f6ylece daha h\u0131zl\u0131 ve yarat\u0131c\u0131 \u00e7\u00f6z\u00fcmler sunuyor.\"\"<\/strong><\/h1>\n

Sabanc\u0131 Holding<\/strong> ve E.On<\/strong> ortakl\u0131\u011f\u0131nda faaliyetlerini y\u00fcr\u00fcten T\u00fcrkiye\u2019nin lider \u015firketi Enerjisa Enerji<\/strong>, operasyonlar\u0131na d\u00e2hil etti\u011fi robot teknolojisi<\/strong> sayesinde bir\u00e7ok \u00e7al\u0131\u015fmas\u0131nda verimlili\u011fi art\u0131rarak daha h\u0131zl\u0131 ve nitelikli \u00e7\u00f6z\u00fcmler sunuyor. Elektrik enerjisi sekt\u00f6r\u00fc<\/strong>nde bu teknolojinin kullan\u0131m\u0131na \u00f6nc\u00fcl\u00fck eden Enerjisa Enerji<\/strong>\u2019de, yard\u0131m masas\u0131 kanal\u0131yla olu\u015fan rutin i\u015f y\u00fck\u00fcn\u00fcn ortalama % 80<\/strong>\u2019i robotlar taraf\u0131ndan yap\u0131l\u0131yor. M\u00fc\u015fteriye dokunan s\u00fcre\u00e7lerin i\u00e7erisinde yer alan kesinti, hasar bilgi analizi ve kontrolleri ilk defa robotlarla yap\u0131l\u0131rken, fatura kontrolleri, tahakkuk<\/strong> gibi noktalarda da robot deste\u011fi<\/strong>ni kullanarak ayda 60 g\u00fcn\u00fcn<\/strong> \u00fczerinde toplam i\u015f g\u00fcc\u00fc kazan\u0131m\u0131 sa\u011fland\u0131. Buradan sa\u011flanan i\u015fg\u00fcc\u00fc kazan\u0131m\u0131<\/strong> ise yenilik\u00e7i \u00e7\u00f6z\u00fcm ve teknolojilerin olu\u015fturulmas\u0131 ile ilgili s\u00fcre\u00e7lere aktar\u0131l\u0131yor. Bunun yan\u0131 s\u0131ra, itibar ve risk<\/strong> anlam\u0131nda da kritik olan baz\u0131 yasal raporlar\u0131n kontrolleri robotlar taraf\u0131ndan yap\u0131larak hata riski en aza indiriliyor.<\/p>\n

Robot teknolojisiyle hem \u00e7al\u0131\u015fmalar\u0131m\u0131zda hem de sekt\u00f6rde fark yarat\u0131yoruz<\/strong><\/h2>\n

Robot teknolojisiyle hayata ge\u00e7irdikleri \u00e7al\u0131\u015fmalar\u0131 anlatan Enerjisa Enerji Bilgi Teknolojileri ve Dijital \u0130\u015f Y\u00f6netimi Ba\u015fkan\u0131 Mehmet F\u0131rat<\/strong>: \u201cSekt\u00f6r genelinde daha da yayg\u0131nla\u015fmas\u0131n\u0131 bekledi\u011fimiz bir teknolojiyi bir\u00e7ok i\u015f s\u00fcrecimize d\u00e2hil ederek fark yaratt\u0131\u011f\u0131m\u0131za inan\u0131yoruz. Ge\u00e7ti\u011fimiz senelerde ilk ad\u0131mlar\u0131n\u0131 att\u0131\u011f\u0131m\u0131z yolculukta, bu y\u0131l mevcutta robotla\u015ft\u0131r\u0131lan s\u00fcre\u00e7 kazan\u0131mlar\u0131<\/strong>n\u0131 daha da iyile\u015ftirmeyi ve bunun yan\u0131nda da Enerjisa’<\/strong>ya katma de\u011fer sa\u011flayacak yeni s\u00fcre\u00e7leri eklemeyi hedefliyoruz.<\/em><\/p>\n

Robot teknolojisi<\/strong> ile \u00e7al\u0131\u015fanlar\u0131n i\u015f y\u00fcklerini daha nitelikli ve katma de\u011ferli<\/strong> alanlara y\u00f6neltiyoruz. Ayr\u0131ca, baz\u0131 yasal raporlar\u0131n kontrollerini de robot taraf\u0131ndan yapt\u0131rarak itibar ve risk y\u00f6netimi<\/strong> alt\u0131nda da kazan\u0131mlar elde etmeyi ba\u015fard\u0131k. M\u00fc\u015fteriye dokunan s\u00fcre\u00e7lerimizde robotlar devreye girmeye ba\u015flad\u0131k\u00e7a yap\u0131lan i\u015fin kalitesi ve dolay\u0131s\u0131yla m\u00fc\u015fteri memnuniyeti artmaya ba\u015flad\u0131. IT i\u00e7 s\u00fcre\u00e7lerimizde robotun devreye girmesi<\/strong> ile birlikte yard\u0131m masam\u0131zda biriken rutin i\u015f y\u00fck\u00fcn\u00fcn belirli s\u00fcre\u00e7lerde ortalama % 80<\/strong>\u2019ini robotlar taraf\u0131ndan tamamlan\u0131r hale getirdik. B\u00f6ylece hem servis h\u0131z\u0131m\u0131z\u0131 belirgin \u015fekilde art\u0131rd\u0131k, hem de \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n i\u015fg\u00fcc\u00fcn\u00fc daha nitelikli ve katma de\u011ferli i\u015flere aktar\u0131yoruz.<\/em> \u201ddedi.<\/p>\n

M\u00fc\u015fteri memnuniyeti<\/strong>ni en \u00fcst seviyeye ta\u015f\u0131mak i\u00e7in uygulamaya ge\u00e7en RPA teknolojisi<\/strong> ile g\u00fcn i\u00e7erisinde tekrarlanan, i\u015f kurallar\u0131 belli ve \u00e7ok miktardaki<\/strong> ya da y\u00fcksek riskli operasyonel i\u015fler<\/strong>in insan kontrol\u00fcnden \u00e7\u0131kart\u0131lmas\u0131 ama\u00e7lan\u0131yor. Robotun kullanaca\u011f\u0131<\/strong> ekran ve altyap\u0131n\u0131n daha pratik olmas\u0131 i\u00e7in i\u015f kolu ve analiz deste\u011fi<\/strong> ile birebir ilerleniyor. Enerjisa Enerji, \u00f6n\u00fcm\u00fczdeki d\u00f6nemde de farkl\u0131 s\u00fcre\u00e7ler i\u00e7in robotla\u015ft\u0131rma<\/strong> ve yapay zek\u00e2<\/strong> ile b\u00fct\u00fcnle\u015fmi\u015f \u00e7\u00f6z\u00fcmlerle daha ileri noktalara gitme hedefiyle \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcr\u00fcyor.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Enerjisa Enerji, bili\u015fim operasyonlar\u0131nda robotik teknolojisiyle rutin i\u015f y\u00fck\u00fcn\u00fc robotlara devrederek nitelikli i\u015fg\u00fcc\u00fcne odaklan\u0131yor ve b\u00f6ylece daha h\u0131zl\u0131 ve yarat\u0131c\u0131 \u00e7\u00f6z\u00fcmler sunuyor. […]<\/p>\n","protected":false},"author":1,"featured_media":111255,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53,157],"tags":[69639,1129,53114,52259,37825,69635,69637,69636,69638,1048,11567],"views":272,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/111251"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=111251"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/111251\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/111255"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=111251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=111251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=111251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}