{"id":110659,"date":"2020-03-23T18:22:25","date_gmt":"2020-03-23T15:22:25","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=110659"},"modified":"2020-03-23T18:22:51","modified_gmt":"2020-03-23T15:22:51","slug":"iklimlendirmede-mukemmel-musteri-memnuniyeti-odulu-demirdokum-un-oldu","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/iklimlendirmede-mukemmel-musteri-memnuniyeti-odulu-demirdokum-un-oldu\/","title":{"rendered":"(Turkish) \u0130klimlendirme’de M\u00fckemmel M\u00fc\u015fteri Memnuniyeti \u00d6d\u00fcl\u00fc DemirD\u00f6k\u00fcm’\u00fcn!"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

\u0130klimlendirme sekt\u00f6r\u00fcn\u00fcn 66 y\u0131ll\u0131k ge\u00e7mi\u015fiyle en k\u00f6kl\u00fc markas\u0131 olan DemirD\u00f6k\u00fcm, m\u00fc\u015fteri memnuniyetinde hayata ge\u00e7irdi\u011fi \u00e7al\u0131\u015fmalarla sekt\u00f6rde fark yaratmaya devam ediyor. DemirD\u00f6k\u00fcm, T\u00fcrkiye’nin m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7en ilk ve tek yar\u0131\u015fmas\u0131 A.C.E Awards’da bir kez daha \u00f6d\u00fcle lay\u0131k g\u00f6r\u00fcld\u00fc. 27 sekt\u00f6rde m\u00fc\u015fteri deneyimini en iyi y\u00f6neten ulusal ve uluslararas\u0131 markalar\u0131n belirlendi\u011fi M\u00fckemmel M\u00fc\u015fteri Memnuniyeti Ba\u015far\u0131 \u00d6d\u00fclleri’nde DemirD\u00f6k\u00fcm, \u2018Is\u0131 Sistemleri\u2019 kategorisinin 1’incisi oldu. <\/strong><\/h1>\n

T\u00fcrkiye’nin yan\u0131 s\u0131ra d\u00fcnyan\u0131n 50’yi a\u015fk\u0131n<\/strong> \u00fclkesinde t\u00fcketicilerine \u0131s\u0131 konforu sunan DemirD\u00f6k\u00fcm, sat\u0131\u015f sonras\u0131 hizmetleri ve m\u00fc\u015fteri memnuniyetinde hayata ge\u00e7irdi\u011fi \u00e7al\u0131\u015fmalarla \u0131s\u0131tma sekt\u00f6r\u00fcne \u00f6nc\u00fcl\u00fck etmeye devam ediyor. DemirD\u00f6k\u00fcm, T\u00fcrkiye’nin en y\u00fcksek m\u00fc\u015fteri deneyimi ve \"\"memnuniyetini sa\u011flayan markalar\u0131n\u0131n belirlendi\u011fi A.C.E Awards<\/strong> (M\u00fckemmel M\u00fc\u015fteri Memnuniyeti Ba\u015far\u0131 \u00d6d\u00fclleri) 2020’de sekt\u00f6r\u00fcn\u00fcn lideri oldu. Sikayetvar.com<\/strong> taraf\u0131ndan haz\u0131rlanan ve en iyi m\u00fc\u015fteri deneyimi ya\u015fatan firmalar\u0131n \u201cM\u00fc\u015fteri Deneyimi Endeksi\u201d<\/strong> ile belirlendi\u011fi listede DemirD\u00f6k\u00fcm<\/strong> bir kez daha kendi alan\u0131n\u0131n lideri oldu. Ankara’da d\u00fczenlenen, 54 markan\u0131n \u00f6d\u00fclleri<\/strong>ne kavu\u015ftu\u011fu organizasyonda DemirD\u00f6k\u00fcm<\/strong>, \u2018Is\u0131 Sistemleri\u2019 kategorisi<\/strong>ndeki birincilik \u00f6d\u00fcl\u00fcn\u00fc ald\u0131.<\/p>\n

\u00c7al\u0131\u015fmalar\u0131n\u0131 “Her \u015fik\u00e2yet bir arma\u011fand\u0131r”<\/strong> prensibi ile y\u00fcr\u00fcten DemirD\u00f6k\u00fcm<\/strong>‘\u00fcn t\u00fcketici deneyiminin 360 derece<\/strong> kurguland\u0131\u011f\u0131n\u0131 belirten Vaillant Group T\u00fcrkiye Sat\u0131\u015f Sonras\u0131 Hizmetler Direkt\u00f6r\u00fc Zeki Kalayc\u0131lar<\/strong>, \u201cT\u00fcketici Deneyimi Geli\u015ftirme B\u00f6l\u00fcm\u00fcm\u00fcz, 0850 222 1 833<\/strong> numaral\u0131 M\u00fc\u015fteri \u0130leti\u015fim Merkezi<\/strong>miz veya di\u011fer kanallardan bize ula\u015fan her bir m\u00fc\u015fterimizin talebini % 100<\/strong> m\u00fc\u015fteri memnuniyeti prensibi ile 24 saat i\u00e7erisinde<\/strong> \u00e7\u00f6z\u00fcme kavu\u015fturmay\u0131 hedefliyoruz. \u00c7\u00f6z\u00fcm sonras\u0131nda ihtiya\u00e7 veya \u015fik\u00e2yetin<\/strong> ana nedenleri ile ilgili analizler yap\u0131yoruz. Bu analizlerle de i\u015f s\u00fcre\u00e7lerimizi geli\u015ftiriyoruz. Birbirine s\u0131k\u0131 s\u0131k\u0131ya ba\u011fl\u0131 bu s\u00fcre\u00e7ler sayesinde her ge\u00e7en y\u0131l m\u00fc\u015fteri deneyimimizi daha da m\u00fckemmelle\u015ftiriyoruz. \u00d6zellikle t\u00fcketicilerin deneyimlerini<\/strong> di\u011fer kitlelerle payla\u015fma al\u0131\u015fkanl\u0131klar\u0131 g\u00fcn\u00fcm\u00fczde en \u00fcst seviyede. Sosyal mecralar, dijital platformlar ve \u015eikayetvar<\/strong>, t\u00fcketicilerimiz ile aram\u0131zda \u00f6nemli bir k\u00f6pr\u00fc oldu, ba\u011f\u0131m\u0131z\u0131 kuvvetlendirdi. Bizi bu \u00f6d\u00fcle lay\u0131k g\u00f6ren<\/strong> t\u00fcm m\u00fc\u015fterilerimize te\u015fekk\u00fcr ederiz\u201d dedi.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. \u0130klimlendirme sekt\u00f6r\u00fcn\u00fcn 66 y\u0131ll\u0131k ge\u00e7mi\u015fiyle en k\u00f6kl\u00fc markas\u0131 olan DemirD\u00f6k\u00fcm, m\u00fc\u015fteri memnuniyetinde hayata ge\u00e7irdi\u011fi \u00e7al\u0131\u015fmalarla sekt\u00f6rde fark yaratmaya devam ediyor. DemirD\u00f6k\u00fcm, T\u00fcrkiye’nin […]<\/p>\n","protected":false},"author":1,"featured_media":110662,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[46,53],"tags":[37262,69143,869,54036,52259,53499,69142,69141,69140],"views":228,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/110659"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=110659"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/110659\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/110662"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=110659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=110659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=110659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}