{"id":109665,"date":"2020-03-05T20:05:07","date_gmt":"2020-03-05T17:05:07","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=109665"},"modified":"2020-03-05T20:19:34","modified_gmt":"2020-03-05T17:19:34","slug":"petrol-ofisi-nin-hizmet-sampiyonlari-odullerini-aldi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/petrol-ofisi-nin-hizmet-sampiyonlari-odullerini-aldi\/","title":{"rendered":"(Turkish) ’Petrol Ofisi’nin Hizmet \u015eampiyonlar\u0131 \u00d6d\u00fcllerini Ald\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

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Petrol Ofisi\u2019nin istasyonlarda sunulan hizmet standartlar\u0131n\u0131 g\u00f6zlemledi\u011fi 3’\u00fcnc\u00fc G\u00f6z program\u0131 kapsam\u0131nda en y\u00fcksek puan\u0131 toplayan 7 b\u00f6lgenin \u015fampiyon bayileri, d\u00fczenlenen t\u00f6renle \u00f6d\u00fcllerini ald\u0131.<\/strong><\/h1>\n

T\u00fcrkiye akaryak\u0131t pazar\u0131n\u0131n<\/strong> lideri Petrol Ofisi, sekt\u00f6re referans hizmet kalitesini daha da geli\u015ftirmek ve yeni zirvesine \u00e7\u0131karmak \u00fczere \u00e7al\u0131\u015fmalar\u0131na aral\u0131ks\u0131z olarak devam ediyor. Petrol Ofisi, bu alanda verdi\u011fi e\u011fitim, geli\u015ftirme ve benzeri \u00e7al\u0131\u015fmalar\u0131n sonu\u00e7lar\u0131n\u0131 da \u00dc\u00e7\u00fcnc\u00fc G\u00f6z program\u0131<\/strong> \"\"kapsam\u0131nda gizli m\u00fc\u015fteri denetimleri<\/strong> ile d\u00fczenli olarak kontrol ediyor. \u00dc\u00e7\u00fcnc\u00fc G\u00f6z program\u0131ndaki \u00fc\u00e7er ayl\u0131k d\u00f6nemsel<\/strong> de\u011ferlendirmelerin sonucunda, 7 b\u00f6lgenin hizmet \u015fampiyonlar\u0131<\/strong> belirlenerek \u00f6d\u00fcllendiriliyor.<\/p>\n

Petrol Ofisi\u2019nin 2019 y\u0131l\u0131 son \u00e7eyre\u011finde \u00e7e\u015fitli kriterlerden olu\u015fan hizmet standartlar\u0131nda en y\u00fcksek puan\u0131 alan 7 b\u00f6lgenin 1’incisine \u00f6d\u00fclleri<\/strong>, Genel Merkez\u2019de, CMO Beril Alako\u00e7<\/strong> ve Ticari Pazarlama M\u00fcd\u00fcr\u00fc Aykut Y\u00fcksel<\/strong>\u2019in ev sahipli\u011finde d\u00fczenlenen t\u00f6renle verildi. T\u00f6ren Petrol Ofisi<\/strong> CEO\u2019su Selim \u015eiper<\/strong>\u2019in yan\u0131 s\u0131ra Petrol Ofisi Perakende Direkt\u00f6r\u00fc Yi\u011fit Meral<\/strong>, Perakende Yat\u0131r\u0131m M\u00fcd\u00fcr\u00fc Mahmut \u00c7il<\/strong>, Perakende Sat\u0131\u015f M\u00fcd\u00fcr\u00fc Mustafa Cem A\u015f\u0131k<\/strong>, Perakende Ticaret M\u00fcd\u00fcr\u00fc Sava\u015f G\u00fcng\u00f6r<\/strong>, LPG M\u00fcd\u00fcr\u00fc Murat \u00c7elik<\/strong> ve Perakende M\u00fckemmellik M\u00fcd\u00fcr\u00fc Meysem Tamam<\/strong>\u2019\u0131n da kat\u0131l\u0131m\u0131yla ger\u00e7ekle\u015ftirildi.<\/p>\n

Petrol Ofisi Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fc\u2019nde<\/strong> d\u00fczenlenen t\u00f6rende, G\u00fcney ve G\u00fcneydo\u011fu Anadolu B\u00f6lgesi Hizmet \u015eampiyonu<\/strong> Akkoyunlu Akaryak\u0131t (Hatay) ad\u0131na Ahmet Akkoyunlu, Ege B\u00f6lgesi Hizmet \u015eampiyonu<\/strong> \u015eeno\u011flu Harita Emlak Petrol (Manisa) ad\u0131na Mehmet \u015een, Karadeniz B\u00f6lgesi Hizmet \u015eampiyonu<\/strong> Ayanc\u0131k \u00d6zdemirler Petrol (Sinop) ad\u0131na Levent \u00d6zdemir, G\u00fcney Marmara B\u00f6lgesi Hizmet \u015eampiyonu<\/strong> \u015eeker Petrol (Bilecik) ad\u0131na Bahattin \u015eeker, Marmara B\u00f6lgesi Hizmet \u015eampiyonu<\/strong> Ad\u0131m Petrol (\u0130stanbul) ad\u0131na \u015eeyhmus Ekinci, Orta Anadolu B\u00f6lgesi Hizmet \u015eampiyonu<\/strong> Belsin Petrol (Kayseri) ad\u0131na Noman \u00c7avdar, Otogaz Hizmet \u015eampiyonu<\/strong> Aysan Akaryak\u0131t (Mu\u011fla) ad\u0131na Mehmet K\u0131sar, Otogaz Hizmet \u015eampiyonu<\/strong> Kale Madencilik (Edirne) ad\u0131na Evrim Kale, \u00f6d\u00fcllerini Petrol Ofisi yetkililerinin<\/strong> elinden ald\u0131lar.<\/p>\n

Petrol Ofisi\u2019nin<\/strong> sadece T\u00fcrkiye\u2019nin en b\u00fcy\u00fck ve en yayg\u0131n istasyon a\u011f\u0131na sahip<\/strong> olmakla kalmay\u0131p, en iyi bayi yap\u0131s\u0131na sahip olmay\u0131 hedefledi\u011fine de vurgu yapan Petrol Ofisi CEO\u2019su Selim \u015eiper<\/strong>, \u201cSekt\u00f6r lideri olarak m\u00fc\u015fterilerimize her alanda en iyiyi sunmay\u0131 g\u00f6rev addediyoruz. Hizmet kalitesinde de \u00fcst d\u00fczeydeki \u00e7izgimizi lidere yak\u0131\u015f\u0131r \u015fekilde s\u00fcrekli geli\u015ftirmek i\u00e7in \u00f6nemli \u00e7al\u0131\u015fmalar y\u00fcr\u00fct\u00fcyoruz. Ancak hizmet kalitesi nihayetinde, do\u011frudan bayilerimizin \u00fczerinden m\u00fc\u015fterilerimize yans\u0131yan bir konu. Bu alanda bayilerimizin de s\u00fcrekli kendilerini geli\u015ftirme ve en iyiye ula\u015fma \u00e7abalar\u0131 \u00e7ok \u00f6nemli, \u00e7ok belirleyici. Petrol Ofisi bayilerinin bu y\u00f6ndeki \u00e7abalar\u0131n\u0131, ortaya koyduklar\u0131 performans\u0131 \u00dc\u00e7\u00fcnc\u00fc G\u00f6z<\/strong> ile \u00e7ok net g\u00f6zlemliyoruz. Hizmet kalitesinin bayilerimiz<\/strong> aras\u0131nda adeta bir yar\u0131\u015fa d\u00f6n\u00fc\u015fmesi ve ortaya \u00e7\u0131kan sonu\u00e7lar, bizler i\u00e7in \u00e7ok sevindirici. \u015eampiyon bayilerimizi tebrik ediyorum\u201d dedi.<\/p>\n

Petrol Ofisi Perakende Direkt\u00f6r\u00fc Yi\u011fit Meral<\/strong> de , \u201cAkaryak\u0131t\u0131n geleneksel lideri Petrol Ofisi<\/strong>, \u00fcst\u00fcn nitelikli \u00fcr\u00fcnlerinden, y\u00fcksek hizmet kalitesine kadar her alanda sekt\u00f6r\u00fcn referans \u00e7izgisini olu\u015fturuyor. Olu\u015fturdu\u011fu y\u00fcksek standartlar\u0131 da her ge\u00e7en g\u00fcn daha da ileri g\u00f6t\u00fcrmeyi hedefliyoruz. Dolay\u0131s\u0131yla bayilerimiz aras\u0131ndaki daha iyi, daha kaliteli hizmet i\u00e7in ya\u015fanan g\u00fczel rekabet ve bu alanda sergiledikleri gayret de bizler i\u00e7in \u00e7ok \u00f6nemli, \u00e7ok de\u011ferli. Lider ve \u00f6nc\u00fc marka<\/strong> olman\u0131n da sorumlulu\u011fu ile, bu alandaki referans \u00e7izgisini s\u00fcrekli g\u00fcncelleyerek, en y\u00fckse\u011fe, yeni zirvesine ta\u015f\u0131mak i\u00e7in g\u00fc\u00e7l\u00fc \u00e7al\u0131\u015fmalar\u0131m\u0131z\u0131 aral\u0131ks\u0131z olarak s\u00fcrd\u00fcr\u00fcyoruz\u201d \u015feklinde konu\u015ftu.<\/p>\n

Tamam\u0131 ger\u00e7ek t\u00fcketicilerden olu\u015fan yakla\u015f\u0131k 40 bin ki\u015filik<\/strong> gizli m\u00fc\u015fterilerin ba\u011f\u0131ms\u0131z denetim sonu\u00e7lar\u0131n\u0131n yans\u0131d\u0131\u011f\u0131 \u00dc\u00e7\u00fcnc\u00fc G\u00f6z program\u0131<\/strong>nda, Petrol Ofisi istasyonlar\u0131n\u0131n periyodik denetiminin<\/strong> yan\u0131 s\u0131ra sekt\u00f6r genel de\u011ferlendirme kriterlerinden de yararlan\u0131l\u0131yor. Yap\u0131lan denetimlerde, istasyon ve personel g\u00f6r\u00fcn\u00fcm\u00fcnden, temizli\u011fe, genel hizmet<\/strong> kalitesinden, Akaryak\u0131t Sat\u0131\u015f G\u00f6revlileri<\/strong>nin ileti\u015fim s\u00fcre\u00e7lerine, m\u00fc\u015fteri memnuniyetine<\/strong> kadar bir\u00e7ok farkl\u0131 kriter puanlan\u0131yor. Toplanan puanlar bir yandan i\u015flenerek geli\u015ftirme s\u00fcre\u00e7lerinde kullan\u0131l\u0131rken, di\u011fer yandan \u00fc\u00e7er ayl\u0131k d\u00f6nemlerde b\u00f6lgelerinin en y\u00fcksek puan\u0131n\u0131 alan Petrol Ofisi bayileri<\/strong> de \u00f6d\u00fcllendiriliyor.<\/p>\n

Petrol Ofisi \u00dc\u00e7\u00fcnc\u00fc G\u00f6z \u015fampiyonlar\u0131n\u0131n g\u00f6r\u00fc\u015fleri: <\/strong><\/h2>\n

AHMET AKKOYUNLU, G\u00dcNEY VE G\u00dcNEYDO\u011eU ANADOLU B\u00d6LGES\u0130 H\u0130ZMET \u015eAMP\u0130YONU AKKOYUNLU AKARYAKIT (HATAY):<\/u><\/h2>\n

\u201c60 YILI A\u015eKIN PETROL OF\u0130S\u0130 BAY\u0130S\u0130Y\u0130Z, 15 \u2013 20 YILLIK \u00c7ALI\u015eANLARIMIZ VAR\u201d<\/strong><\/h2>\n

Benim esas mesle\u011fim eczac\u0131l\u0131kt\u0131; do\u011fal olarak mesleki tecr\u00fcbemi istasyonculu\u011fa da ta\u015f\u0131d\u0131m. M\u00fc\u015fterilerimizi, k\u0131r\u0131lgan ve ilgi g\u00f6rmek isteyen insanlar olarak alg\u0131l\u0131yorum. 60 y\u0131ldan<\/strong> fazlad\u0131r Petrol Ofisi bayisiyiz. Baba oca\u011f\u0131m\u0131z buras\u0131. Ben \u00fc\u00e7\u00fcnc\u00fc ku\u015fa\u011f\u0131m. Elemanlar\u0131m\u0131z y\u0131llard\u0131r bizimle beraberler. 15-20 y\u0131ld\u0131r \u00e7al\u0131\u015fan arkada\u015flar\u0131m\u0131z var. Tam anlam\u0131yla bir aile gibiyiz; hep beraber b\u00fcy\u00fcd\u00fck diyebilirim. Hal b\u00f6yle olunca sonuna kadar i\u015fe sahip \u00e7\u0131k\u0131yorlar. Petrol Ofisi\u2019nin marka alg\u0131s\u0131n\u0131n giderek y\u00fckseldi\u011fini ve sadece kendi y\u00f6remizde de\u011fil T\u00fcrkiye\u2019nin de\u011fi\u015fik yerlerine seyahat ederken de Petrol Ofisi\u2019ni tercih eden m\u00fc\u015fterilerin artt\u0131\u011f\u0131n\u0131 g\u00f6r\u00fcyorum.<\/p>\n

MEHMET \u015eEN, EGE B\u00d6LGES\u0130 H\u0130ZMET \u015eAMP\u0130YONU \u015eENO\u011eLU HAR\u0130TA EMLAK PETROL (MAN\u0130SA):<\/u><\/h2>\n

\u201cHEM PERFORMANSI HEM DE \u00dc\u00c7\u00dcNC\u00dc G\u00d6Z PUANLARINI PR\u0130M \u0130LE \u00d6D\u00dcLLEND\u0130R\u0130YORUM\u201d<\/strong><\/h2>\n

Petrol Ofisi markas\u0131, halk taraf\u0131ndan benimsenmi\u015f ve aranan bir marka. O nedenle m\u00fc\u015fterimiz istasyona girdi\u011finde ne derece kaliteli bir yak\u0131t alaca\u011f\u0131n\u0131 biliyor. \u00d6zellikle LPG \u00fcr\u00fcn\u00fcm\u00fczle daha uzun yol yapmalar\u0131, ticari ara\u00e7lar sahipleri taraf\u0131ndan da yo\u011funlukla tercih edilmemizi sa\u011fl\u0131yor. M\u00fchendis k\u00f6kenli oldu\u011fumdan istasyonumda hizmet kalitesini y\u00fcksekte tutmak i\u00e7in de \u00e7\u00f6z\u00fcm\u00fcn \u00fccret politikas\u0131nda oldu\u011funa inan\u0131yorum; asgari \u00fccretin haricinde performans primi sistemi de uyguluyorum. Buna ek olarak Petrol Ofisi\u2019nin \u00dc\u00e7\u00fcnc\u00fc G\u00f6z program\u0131 \u00e7er\u00e7evesinde ba\u015far\u0131y\u0131 \u00f6d\u00fcllendirmek i\u00e7in verdi\u011fi puanlar kar\u015f\u0131l\u0131\u011f\u0131 ASG\u2019lere vermi\u015f oldu\u011fu primler personeli ba\u015far\u0131 i\u00e7in motive etti\u011fini g\u00f6r\u00fcyoruz.<\/p>\n

LEVENT \u00d6ZDEM\u0130R, KARADEN\u0130Z B\u00d6LGES\u0130 H\u0130ZMET \u015eAMP\u0130YONU AYANCIK \u00d6ZDEM\u0130RLER PETROL (S\u0130NOP):<\/u><\/h2>\n

\u201c40 YILDIR 7\/24 \u0130\u015e\u0130M\u0130Z\u0130N BA\u015eINDA, \u00c7ALI\u015eANLARIMIZLA YAN YANAYIZ\u201d<\/strong><\/h2>\n

Petrol Ofisi\u2019nin de\u011fi\u015fen kurumsal kimli\u011fiyle yeni y\u00fcz\u00fc, satt\u0131\u011f\u0131m\u0131z yak\u0131tlar\u0131n kalitesi, saha personelinin tutumu m\u00fc\u015fteri memnuniyetini artt\u0131ran unsurlar. Petrol Ofisi\u2019nin m\u00fc\u015fteri odakl\u0131 hizmet anlay\u0131\u015f\u0131n\u0131n \u00fczerinde durmas\u0131, saha y\u00f6neticilerinin istasyonu s\u0131k s\u0131k ziyaret etmesi, k\u0131sa zamanda epey yol katetmemizi sa\u011flad\u0131. Bizde patron \u00e7al\u0131\u015fan hiyerar\u015fisi yok; t\u00fcm i\u015fleri hep birlikte yapt\u0131\u011f\u0131m\u0131z zamanlar da oluyor. Bu d\u00fczen 40 y\u0131ld\u0131r b\u00f6yle. Patron i\u015fin ba\u015f\u0131nda olmal\u0131 ki ba\u015far\u0131 gelsin. Bu nedenle 7\/24 i\u015fin ba\u015f\u0131nda olmaya \u00f6zen g\u00f6steriyoruz. Yak\u0131t kalitesi, tank temizli\u011fi gibi fakt\u00f6rler, m\u00fc\u015fterilerin % 100 g\u00fcvenini kazanmam\u0131z\u0131 sa\u011fl\u0131yor. Zira art\u0131k herkes arac\u0131n\u0131n ne yakt\u0131\u011f\u0131n\u0131 kuru\u015fu kuru\u015funa s\u00fcrekli hesapl\u0131yor. \u00d6zellikle otogaz m\u00fc\u015fterilerimizde bunu s\u0131kl\u0131kla g\u00f6r\u00fcyoruz.<\/p>\n

BAHATT\u0130N \u015eEKER, G\u00dcNEY MARMARA B\u00d6LGES\u0130 H\u0130ZMET \u015eAMP\u0130YONU \u015eEKER PETROL (B\u0130LEC\u0130K):<\/u><\/h2>\n

\u201c\u00c7ALI\u015eANLARIMIZ \u0130\u015eLER\u0130N\u0130, KEND\u0130 \u0130\u015eYERLER\u0130 G\u0130B\u0130 SAH\u0130PLEN\u0130YOR\u201d<\/strong><\/h2>\n

40 y\u0131ld\u0131r Petrol Ofisi ailesinin bir par\u00e7as\u0131y\u0131z. Bu \u00e7at\u0131 alt\u0131nda \u00fc\u00e7 istasyonumuz var. \u00d6ncelikle bu \u00f6d\u00fcl vesilesiyle ba\u015fta \u00e7al\u0131\u015fanlar\u0131m\u0131z olmak \u00fczere bu ba\u015far\u0131da eme\u011fi ge\u00e7en herkese te\u015fekk\u00fcr ediyorum. Petrol Ofisi, son y\u0131llardaki geli\u015fme ve yeni d\u00fczenlemeleri \u00e7ok g\u00fczel uygulamaya ald\u0131. Hizmet standartlar\u0131n\u0131n kontrol\u00fc ve sahadaki e\u011fitimler \u00e7ok iyi gidiyor. Bizde \u00e7al\u0131\u015fan bizden emekli olur, hatta emekli olduktan sonra \u00e7al\u0131\u015fmaya da devam eder. B\u00f6yle bir \u015firket k\u00fclt\u00fcr\u00fcm\u00fcz var; i\u015fi kendi i\u015fleri gibi sahipleniyorlar. Saha y\u00f6neticilerinin s\u0131k\u0131 takip\u00e7ili\u011fi, g\u00f6rd\u00fckleri bir eksi\u011fi zaman\u0131nda yans\u0131tmalar\u0131 ba\u015far\u0131l\u0131 olmam\u0131z\u0131 destekliyor. \u00c7ocuklu\u011fumuzdan beri akaryak\u0131t denince ilk akla gelen firma Petrol Ofisi\u2019ydi. \u015eu son birka\u00e7 y\u0131ld\u0131r da Petrol Ofisi\u2019nin yapt\u0131\u011f\u0131 yeni hamlelerin ba\u015far\u0131y\u0131 getirdi\u011fine inan\u0131yorum.<\/p>\n

\u015eEYHMUS EK\u0130NC\u0130, MARMARA B\u00d6LGES\u0130 H\u0130ZMET \u015eAMP\u0130YONU ADIM PETROL (S\u0130L\u0130VR\u0130):<\/u><\/h2>\n

\u201cM\u00dc\u015eTER\u0130N\u0130N \u00d6NEM\u0130N\u0130 \u00d6NCE \u00c7ALI\u015eANLARIMIZA A\u015eILADIK, ANLATTIK\u201d<\/strong><\/h2>\n

M\u00fc\u015fteriye dokunmak i\u00e7in \u00f6nce \u00e7al\u0131\u015fanla ilgilenmek ve ona dokunmak gerekiyor. Elbette bizim m\u00fc\u015fterilerimizle s\u00fcrekli ve birebir muhatap olabilmemiz m\u00fcmk\u00fcn olam\u0131yor. Bu nedenle m\u00fc\u015fterinin \u00f6nemini \u00e7al\u0131\u015fana a\u015f\u0131lamal\u0131 ve iyi anlatmal\u0131y\u0131z ki bunu m\u00fc\u015fteriye olabildi\u011fince iyi yans\u0131ts\u0131n. Petrol Ofisi\u2019nin marka de\u011feri ortada. Bizim g\u00f6revimiz de bu marka de\u011ferini her ge\u00e7en g\u00fcn y\u00fckseltmek i\u00e7in hizmet standartlar\u0131m\u0131za uygun \u00e7al\u0131\u015fmak. M\u00fc\u015fterinin bekledi\u011fi iyi hizmet, ilgi ve g\u00fclery\u00fcz. Bu beklentisini kar\u015f\u0131lamak \u00fczere geni\u015f ve temiz istasyon sahalar\u0131m\u0131zda oto y\u0131kama ve lastik bas\u0131n\u00e7 alanlar\u0131m\u0131zda dahil s\u00fcrekli ve h\u0131zl\u0131 hizmet vermek i\u00e7in \u00e7al\u0131\u015f\u0131yoruz.<\/p>\n

NOMAN \u00c7AVDAR, ORTA ANADOLU B\u00d6LGES\u0130 H\u0130ZMET \u015eAMP\u0130YONU BELS\u0130N PETROL (KAYSER\u0130):<\/u><\/h2>\n

\u201cM\u00dc\u015eTER\u0130 SADAKAT\u0130, B\u0130Z\u0130M \u0130\u00c7\u0130N BA\u015eARININ EN B\u00dcY\u00dc\u011e\u00dcD\u00dcR\u201d <\/strong><\/h2>\n

\u0130yi bir akaryak\u0131t istasyonu i\u00e7in d\u00fczg\u00fcn bir d\u0131\u015f g\u00f6r\u00fcn\u00fc\u015f ve temizlik olmazsa olmaz. Ama bunu herkes yapabilir. En \u00f6nemlisi bir arac\u0131n istasyona girdi\u011finde ya da bir m\u00fc\u015fteri markete girdi\u011finde, sat\u0131\u015f g\u00f6revlilerinden tutun en \u00fcst \u00e7al\u0131\u015fana kadar orada ald\u0131\u011f\u0131 iyi hizmettir. Do\u011frudan g\u00f6z temas\u0131, g\u00fcler y\u00fcz g\u00f6stermek, m\u00fc\u015fterilerin ne i\u00e7in geldi\u011fini hemen anlayabilmek ve ihtiya\u00e7lar\u0131na cevap verebilmek \u00e7ok \u00f6nemlidir. \u0130\u015fte bu y\u00fczden personele b\u00fcy\u00fck i\u015f d\u00fc\u015fer. Personelin e\u011fitimi, ileti\u015fim becerisi y\u00fcksek olmal\u0131d\u0131r. Bizim sekt\u00f6rde ba\u015far\u0131l\u0131 olmak i\u00e7in i\u015fini sevmek, insanlar\u0131 sevmek \u00e7ok \u00f6nemlidir. Elbette ki kar etmek \u00f6nemli, ancak hedefte insan kazanmak da olmal\u0131. \u0130stasyonumuza gelen her bir m\u00fc\u015fterinin sadakati, bizim i\u00e7in ba\u015far\u0131n\u0131n en b\u00fcy\u00fc\u011f\u00fcd\u00fcr.<\/p>\n

MEHMET KISAR, OTOGAZ H\u0130ZMET \u015eAMP\u0130YONU AYSAN AKARYAKIT (MU\u011eLA):<\/u><\/h2>\n

\u201cB\u0130R\u0130NC\u0130 G\u00d6Z M\u00dc\u015eTER\u0130N\u0130N, \u0130K\u0130NC\u0130 G\u00d6Z BAY\u0130N\u0130N, \u00dc\u00c7\u00dcNC\u00dc G\u00d6Z DE PETROL OF\u0130S\u0130\u2019N\u0130N\u201d<\/strong><\/h2>\n

\u0130\u015fi \u00f6nemsemek, disiplini sa\u011flamak, takip ve kontrol etmek ba\u015far\u0131y\u0131 getiriyor. 50 y\u0131ld\u0131r aral\u0131ks\u0131z Petrol Ofisi\u2019nin bayisiyiz. Petrol Ofisi\u2019nin son d\u00f6nemde \u00e7ok g\u00fczel bir ivme kazand\u0131\u011f\u0131n\u0131 g\u00f6r\u00fcyorum. \u00dc\u00e7\u00fcnc\u00fc G\u00f6z program\u0131nda bana g\u00f6re birinci g\u00f6z m\u00fc\u015fterinin, ikinci g\u00f6z bayinin, \u00fc\u00e7\u00fcnc\u00fc g\u00f6z de Petrol Ofisi\u2019nin. Hizmet standartlar\u0131n\u0131 uygulamada en b\u00fcy\u00fck rol sahada \u00e7al\u0131\u015fan arkada\u015flar\u0131m\u0131zda. Onlar\u0131n moral ve motivasyonunu sa\u011flamak i\u00e7in \u00f6zl\u00fck haklar\u0131n\u0131 korumaya \u00f6zen g\u00f6steriyoruz. O mutlu olacak ki bunu m\u00fc\u015fteriye yans\u0131ts\u0131n. 17 y\u0131ll\u0131k personelim bile var. Temelinde kar\u015f\u0131l\u0131kl\u0131 sevgi ve sayg\u0131 yat\u0131yor. \u0130\u015f ve yeni uygulamalar konusunda da bilin\u00e7lendirmek \u00f6nemli. Akaryak\u0131t\u0131n ad\u0131 hep Petrol Ofisi oldu; biz \u00e7evremizde hep b\u00f6yle g\u00f6rd\u00fck. \u0130lklerin Ofisi olman\u0131n hakk\u0131n\u0131 hep verdi; yenilenen amblemiyle de bunu hat\u0131rlat\u0131yor. Petrol Ofisi\u2019ne sekt\u00f6r\u00fcn liderli\u011fini yapmak yak\u0131\u015f\u0131yor.<\/p>\n

EVR\u0130M KALE, OTOGAZ H\u0130ZMET \u015eAMP\u0130YONU KALE MADENC\u0130L\u0130K (ED\u0130RNE):<\/u><\/h2>\n

\u201cPERSONEL MOT\u0130VASYONU \u0130\u00c7\u0130N PATRON VE \u00c7ALI\u015eAN ARASINDA MANEV\u0130 B\u0130R BA\u011e OLMALI\u201d<\/strong><\/h2>\n

Bana sorarsan\u0131z esnafl\u0131k, m\u00fc\u015fteri ihtiya\u00e7lar\u0131n\u0131 dinlemeyi, do\u011fru anlamay\u0131 ve kar\u015f\u0131lamay\u0131 gerektirir. Mesela bizim istasyonumuzda tuvaletler \u00e7ok \u015fa\u015f\u0131rt\u0131yor insanlar\u0131. Temizlikte bu fark\u0131 yaratmada bir kad\u0131n eleman\u0131m\u0131z\u0131n g\u00f6revli olmas\u0131 \u00e7ok etkili. Personel motivasyonu i\u00e7in patron ve \u00e7al\u0131\u015fan aras\u0131nda manevi bir ba\u011f olmal\u0131; asl\u0131nda g\u00fcnl\u00fck, d\u00fczenli, birebir temas bile bu motivasyonu sa\u011flamak i\u00e7in yeterli. Petrol Ofisi herkes i\u00e7in gelene\u011fi ve millili\u011fi ifade ediyor. M\u00fc\u015fteri g\u00f6z\u00fcndeki bu itibarl\u0131 alg\u0131ya hizmet etmek i\u00e7in var g\u00fcc\u00fcm\u00fczle \u00e7al\u0131\u015f\u0131yoruz.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. Petrol Ofisi\u2019nin istasyonlarda sunulan hizmet standartlar\u0131n\u0131 g\u00f6zlemledi\u011fi 3’\u00fcnc\u00fc G\u00f6z program\u0131 kapsam\u0131nda en y\u00fcksek puan\u0131 toplayan 7 b\u00f6lgenin \u015fampiyon bayileri, d\u00fczenlenen t\u00f6renle \u00f6d\u00fcllerini […]<\/p>\n","protected":false},"author":1,"featured_media":109668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[53,44],"tags":[68164,52407,52259,68165,5240,53153,10059,68166,16256,5406,37278],"views":174,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/109665"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=109665"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/109665\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/109668"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=109665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=109665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=109665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}