{"id":100004,"date":"2019-10-02T09:07:02","date_gmt":"2019-10-02T06:07:02","guid":{"rendered":"https:\/\/www.enerjigazetesi.ist\/?p=100004"},"modified":"2019-10-02T09:07:02","modified_gmt":"2019-10-02T06:07:02","slug":"sedas-tuketici-hakem-heyetleri-uyeleriyle-bir-aradaydi","status":"publish","type":"post","link":"https:\/\/www.enerjigazetesi.ist\/en\/sedas-tuketici-hakem-heyetleri-uyeleriyle-bir-aradaydi\/","title":{"rendered":"(Turkish) ’SEDA\u015e’ T\u00fcketici Hakem Heyetleri \u00dcyeleriyle Bir Aradayd\u0131"},"content":{"rendered":"

Sorry, this entry is only available in Turkish<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p>

<\/p>\n

SEDA\u015e (Sakarya Elektrik Da\u011f\u0131t\u0131m A.\u015e.) T\u00fcketici Hakem Heyetleri \u00fcyelerine elektrik cihazlar\u0131nda elektrik \u015febekesinden kaynakl\u0131 olu\u015fabilecek hasarlar\u0131n nas\u0131l ger\u00e7ekle\u015fti\u011fini ve baz\u0131 t\u00fcketicilerin nas\u0131l yanl\u0131\u015f y\u00f6nlendirildi\u011fini \u00f6rneklerle anlatt\u0131. <\/strong><\/h1>\n

\u201cT\u00dcM BA\u015eVURULAR ELEKTR\u0130K M\u00dcHEND\u0130SLER\u0130NCE DE\u011eERLEND\u0130R\u0130L\u0130YOR\u201d<\/strong><\/h2>\n

\"\"SEDA\u015e Bak\u0131m Y\u00f6netimi M\u00fcd\u00fcr\u00fc Murat \u00d6zdil, hasarl\u0131 cihazlar i\u00e7in s\u00fcresi i\u00e7inde yap\u0131lan t\u00fcm ba\u015fvurular\u0131 dikkatle ele ald\u0131klar\u0131n\u0131 ve SEDA\u015e\u2019\u0131n bu konuyla ilgili yasal denetime tabi oldu\u011funu belirtti ve \u201c\u00c7al\u0131\u015fmalar\u0131m\u0131z\u0131 titizlikle ger\u00e7ekle\u015ftiriyoruz. \u015eebekede SEDA\u015e\u2019tan kaynakl\u0131 olu\u015fan hasarlar i\u00e7in yap\u0131lan t\u00fcm ba\u015fvurular, yerinde inceleniyor. Hasarl\u0131 cihazlar\u0131 de\u011ferlendirme komisyonunda bulunan elektrik m\u00fchendisleri taraf\u0131ndan ayr\u0131 ayr\u0131 ele al\u0131n\u0131yor ve mutlaka cevaplan\u0131yor. \u201d dedi.<\/p>\n

SEDA\u015e YETK\u0130S\u0130Z SERV\u0130SLER \u0130\u00c7\u0130N UYARDI<\/strong><\/h2>\n

SEDA\u015e y\u00f6neticileri ve Bolu Ticaret \u0130l M\u00fcd\u00fcrl\u00fc\u011f\u00fc yetkililerinin Bolu Valili\u011fi\u2019nde bir araya gelerek ger\u00e7ekle\u015ftirdikleri toplant\u0131da\u00a0 SEDA\u015e Bak\u0131m Y\u00f6netimi M\u00fcd\u00fcr\u00fc Murat \u00d6zdil, t\u00fcketicilerin elektrik enerjisini kullan\u0131rken, bilin\u00e7li olmalar\u0131 ve kulland\u0131klar\u0131 elektrikli cihazlar\u0131n hasarlanmamas\u0131 i\u00e7in nelere dikkat etmeleri gerekti\u011fi hakk\u0131nda bilgi verdi. \u00d6zdil, yetkisiz servisler i\u00e7in uyar\u0131da da bulundu. Cihaz hasar\u0131 i\u00e7in yanl\u0131\u015f inan\u0131\u015flar bilgilendirmeler ve y\u00f6nlendirmeler oldu\u011funu da belirten Murat \u00d6zdil, \u201cElektrik kesilince elektrikli bir cihaz\u0131n ar\u0131za yapmas\u0131 s\u00f6z konusu olmaz. B\u00f6yle olsayd\u0131 cihazlar\u0131m\u0131z\u0131n devresindeki enerjiyi her kesti\u011fimiz veya cihaz\u0131n fi\u015fini prizden her \u00e7\u0131kar\u0131\u015f\u0131m\u0131zda cihazlar\u0131m\u0131z hasar g\u00f6r\u00fcrd\u00fc\u201d dedi.<\/p>\n

C\u0130HAZ HASARLARI HAKKINDA B\u0130LG\u0130 VER\u0130LD\u0130<\/strong><\/h2>\n

SEDA\u015e Bak\u0131m Y\u00f6netimi M\u00fcd\u00fcr\u00fc Murat \u00d6zdil, t\u00fcketicilerin elektrikli cihazlar\u0131n\u0131n hasarlanmas\u0131na; \u00e7o\u011funlukla, i\u00e7 tesisat y\u00f6netmeli\u011fine uygun olmayan elektrik i\u00e7 tesisatlar\u0131n\u0131n\u00a0 neden oldu\u011funu belirtirken,\u00a0 t\u00fcketicilerin kullanmakta oldu\u011fu cihazlar\u0131n periyodik bak\u0131mlar\u0131n\u0131n yap\u0131lmamas\u0131n\u0131n ya da eksik yap\u0131lmas\u0131n\u0131n, cihazlar\u0131n ekonomik \u00f6mr\u00fcn\u00fcn dolmu\u015f olmas\u0131n\u0131n veya cihazlar\u0131n kullan\u0131m k\u0131lavuzunda belirtilen \u00e7al\u0131\u015fma ko\u015fullar\u0131na uygun bir \u015fekilde kullan\u0131lmamas\u0131n\u0131n da cihaz hasarlar\u0131na neden oldu\u011funu ifade etti. \u00d6zdil ayr\u0131ca cihazlar\u0131n, toz, rutubet, s\u0131cak-so\u011fuk vb. d\u0131\u015f ortam ko\u015fullar\u0131na maruz kalmas\u0131ndan ya da bir k\u0131s\u0131m cihazlar\u0131n fonksiyonlar\u0131 gere\u011fi s\u00fcrekli olarak \u00e7al\u0131\u015fmas\u0131na ba\u011fl\u0131 \u0131s\u0131nma ve metal yorgunlu\u011fundan, uygun olmayan ek veya uzatma kablolar\u0131n\u0131n kullan\u0131lmas\u0131ndan, prizlerin ve sigortalar\u0131n ba\u011flant\u0131 noktalar\u0131n\u0131n gev\u015femesinden dolay\u0131 da s\u0131kl\u0131kla hasarlanabildi\u011fini, elektrik \u015febekesinden kaynaklanmayan bu t\u00fcr durumlar i\u00e7in SEDA\u015e\u2019\u0131n tazminat \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fcn bulunmad\u0131\u011f\u0131n\u0131 ifade etti.<\/p>\n

\u201cT\u00dcKET\u0130C\u0130LER SERV\u0130S H\u0130ZMET\u0130 KONUSUNDA B\u0130L\u0130N\u00c7L\u0130 OLMALI\u201d<\/strong><\/h2>\n

SEDA\u015e Bak\u0131m Y\u00f6netimi M\u00fcd\u00fcr\u00fc Murat \u00d6zdil sunumu s\u0131ras\u0131nda, \u201cSEDA\u015e olarak payda\u015flar\u0131m\u0131z\u0131 en do\u011fru \u015fekilde bilgilendirmeyi ve bizim de kendilerinden alabilece\u011fimiz k\u0131ymetli bilgileri en iyi \u015fekilde de\u011ferlendirmeyi hedefliyoruz.\u201d \u015feklinde konu\u015ftu.\u00a0 Murat \u00d6zdil, sunumu s\u0131ras\u0131nda; \u201c\u015eirketimize yap\u0131lan ba\u015fvurularda, cihaz ve te\u00e7hizat hasarlar\u0131n\u0131n tazmini bilirki\u015fi ehli olmayan t\u00fczel ve\/veya \u00f6zel ki\u015filerce elektrik da\u011f\u0131t\u0131m sisteminde olu\u015ftu\u011fu \u00f6ne s\u00fcr\u00fclen gerilim dalgalanmas\u0131 gibi nedenlere dayand\u0131r\u0131larak talep edilebilmektedir\u201d ifadelerine yer verdi.<\/p>\n

\u201cT\u00dcKET\u0130C\u0130Y\u0130 ALDATICI N\u0130TEL\u0130KTE B\u0130LG\u0130 VER\u0130LEB\u0130L\u0130YOR\u201d <\/strong><\/h2>\n

Murat \u00d6zdil sunumu s\u0131ras\u0131nda \u015funlar\u0131 da belirtti; \u201cElektrikli ve elektronik cihazlarda olu\u015fan ve teknik olarak elektrik ak\u0131m\u0131n\u0131n sebep olarak g\u00f6sterilmesi m\u00fcmk\u00fcn olmayan mekanik ar\u0131zalar\u0131n bile, yetkili olmayan servis firmalar\u0131 taraf\u0131ndan elektrik ar\u0131zas\u0131 kaynakl\u0131 oldu\u011fu y\u00f6n\u00fcnde raporland\u0131\u011f\u0131 ve yanl\u0131\u015f bilgilerle SEDA\u015e\u2019tan tazminat alabilirsiniz diyerek elektrik da\u011f\u0131t\u0131m \u015firketimize t\u00fcketicileri y\u00f6nlendirdikleri tespit edilmi\u015ftir. Sakarya, Kocaeli, Bolu ve D\u00fczce de elektrik da\u011f\u0131t\u0131m faaliyetlerimizden faydalanan t\u00fcm\u00a0 t\u00fcketicileri, servis hizmetlerini yetkili ve t\u00fcketiciyi aldat\u0131c\u0131 nitelikle hizmet vermeyen, kurumsal, konusunda uzman ve donan\u0131ml\u0131, hukuki anlamda sorun ya\u015famayacaklar\u0131 servislerden hizmet ald\u0131klar\u0131na emin olmalar\u0131 konusunda bilgilendiriyoruz.\u201d dedi.<\/p>\n

SEDA\u015e\u2019TAN\u00a0 TE\u015eEKK\u00dcR<\/strong><\/h2>\n

D\u00fczenlenen toplant\u0131da konu\u015fan Ticaret \u0130l M\u00fcd\u00fcr\u00fc Ersin Terzi, \u201cSEDA\u015e ile bir araya gelmek, \u00e7al\u0131\u015fmalar\u0131 hakk\u0131nda ve t\u00fcketicilerin \u015fikayetlerini ele alma y\u00f6ntemleri hakk\u0131nda bilgi almak T\u00fcketici Hakem Heyeti \u00fcyelerimiz i\u00e7in faydal\u0131 oldu. Ayr\u0131ca t\u00fcketicilerin ba\u015fvuru konular\u0131 hakk\u0131nda bilgi al\u0131\u015fveri\u015finde bulunduk. SEDA\u015e\u2019\u0131n t\u00fcketicileri bilin\u00e7lendirmeye y\u00f6nelik giri\u015fimleri hizmet kalitesi a\u00e7\u0131s\u0131ndan \u00e7ok \u00f6nemli. Toplant\u0131 sonu\u00e7lar\u0131n\u0131n hay\u0131rl\u0131 olmas\u0131n\u0131 temenni ediyorum. \u0130l M\u00fcd\u00fcrl\u00fc\u011f\u00fcm\u00fcz t\u00fcketici memnuniyetini g\u00f6zeterek \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcr\u00fcyor ve elinden geleni yap\u0131yor, yapmaya da devam edecektir. SEDA\u015e y\u00f6neticilerine emekleri ve verdikleri de\u011ferli bilgiler i\u00e7in te\u015fekk\u00fcr ederiz\u201d dedi. SEDA\u015e y\u00f6neticileri de organizasyonun yap\u0131lmas\u0131 konusunda katk\u0131 sa\u011flayan Ticaret \u0130l M\u00fcd\u00fcr\u00fc Ersin Terzi\u2019ye ve Bolu Valili\u011fi\u2019ne te\u015fekk\u00fcr ettiler.<\/p>","protected":false},"excerpt":{"rendered":"

Sorry, this entry is only available in Turkish. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language. SEDA\u015e (Sakarya Elektrik Da\u011f\u0131t\u0131m A.\u015e.) T\u00fcketici Hakem Heyetleri \u00fcyelerine elektrik cihazlar\u0131nda elektrik \u015febekesinden kaynakl\u0131 olu\u015fabilecek hasarlar\u0131n nas\u0131l ger\u00e7ekle\u015fti\u011fini ve baz\u0131 t\u00fcketicilerin nas\u0131l […]<\/p>\n","protected":false},"author":1,"featured_media":100007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[51,53],"tags":[4634,57807,57808,57810,8427,57806,52566,17886,39655,52674,57809,52259,57811,1254,55523,2241,2444,57267,45677,57812,20515],"views":443,"_links":{"self":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/100004"}],"collection":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/comments?post=100004"}],"version-history":[{"count":0,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/posts\/100004\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media\/100007"}],"wp:attachment":[{"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/media?parent=100004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/categories?post=100004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enerjigazetesi.ist\/en\/wp-json\/wp\/v2\/tags?post=100004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}